Balisimo Salon

★★★☆☆
  • 398 State St

    Los Altos, CA 94022

    Map & Directions
  • 650-948-8235

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.

I am a professional working mommy. My life

is extremely busy. After my second child and

a promotion at my firm I no longer was taking

the time to care for my appearance as I did

before the babies. I was always feeling too

plump and my hair was always in a straggly

pony tail. I'm sure many of you can relate to

this situation.

After about 6 months of not being able to find

the time to take an appointment with my

regular gal in San Francisco on Maiden Lane

my hair was virtually in total neglect and my

self esteem was at it's lowest. I also had a

convention speaking engagement looming on

my calendar.

So, I decided to snap out of my funk and ask

my law partner and mommy friend where she

got her hair lightened and cut.

She highly recommended Jon Jay and Michael at Balisimo Salon, downtown Los Altos.

Ok, good location only 5 minutes or so from my home in Palo Alto.

My entire experience was outstanding. Not only are Jon Jay and Michael very talented hair artists, but they are also very nice, unpretentious people.

Jon Jay and Michael listened to me as I explained my months of hair neglect. They discussed my options with me, listened to my maintenance issues and made suggestions. THANK YOU GUYS! We decided on a color for my ugly gray roots and a natural looking easy to maintain blonde partial highlight.

Now I have had highlights before, but never this beautiful and meticulous. Jon Jay gave me a rich dark blonde color background and then proceeded to add some strategically placed highlights that are really shinny and light. The highlights frame my face really well and make my blue eyes "pop". These highlights look like sun lightening...really fine and well placed. Then Michael saw me for my cut.

Why was I so afraid to have angled side bangs and long layers? Michael worked wonders with his scissors. He created a personal look for me that was even better than the picture I showed him from my wedding 8 years ago and he insisted I needed to be updated and professional.

The overall effect is very sophisticated. More importantly, I feel womanly again and I feel attractive. I left the salon feeling beautiful and energized.

This was a last minute Sunday appointment. Can you believe these guys were working on my hair early Sunday morning? The atmosphere is friendly, professional and so comfortable. I felt like I've known them for years!

You can reach Jon Jay and Michael at Balisimo at their 24 hour appointment request line 650-888-8577, please tell them that Angie sent you because I am confident they will make you look and feel great.

2
★★★★★

I am a professional working mommy. My life

is extremely busy. After my second child and

a promotion at my firm I no longer was taking

the time to care for my appearance as I did

before the babies. I was always feeling too

plump and my hair was always in a straggly

pony tail. I'm sure many of you can relate to

this situation.

After about 6 months of not being able to find

the time to take an appointment with my

regular gal in San Francisco on Maiden Lane

my hair was virtually in total neglect and my

self esteem was at it's lowest. I also had a

convention speaking engagement looming on

my calendar.

So, I decided to snap out of my funk and ask

my law partner and mommy friend where she

got her hair lightened and cut.

She highly recommended Jon Jay and Michael at Balisimo Salon, downtown Los Altos.

Ok, good location only 5 minutes or so from my home in Palo Alto.

My entire experience was outstanding. Not only are Jon Jay and Michael very talented hair artists, but they are also very nice, unpretentious people.

Jon Jay and Michael listened to me as I explained my months of hair neglect. They discussed my options with me, listened to my maintenance issues and made suggestions. THANK YOU GUYS! We decided on a color for my ugly gray roots and a natural looking easy to maintain blonde partial highlight.

Now I have had highlights before, but never this beautiful and meticulous. Jon Jay gave me a rich dark blonde color background and then proceeded to add some strategically placed highlights that are really shinny and light. The highlights frame my face really well and make my blue eyes "pop". These highlights look like sun lightening...really fine and well placed. Then Michael saw me for my cut.

Why was I so afraid to have angled side bangs and long layers? Michael worked wonders with his scissors. He created a personal look for me that was even better than the picture I showed him from my wedding 8 years ago and he insisted I needed to be updated and professional.

The overall effect is very sophisticated. More importantly, I feel womanly again and I feel attractive. I left the salon feeling beautiful and energized.

This was a last minute Sunday appointment. Can you believe these guys were working on my hair early Sunday morning? The atmosphere is friendly, professional and so comfortable. I felt like I've known them for years!

You can reach Jon Jay and Michael at Balisimo at their 24 hour appointment request line 650-888-8577, please tell them that Angie sent you because I am confident they will make you look and feel great.

Pros: Sunday Appointments and Wonderful Silky Color Results

Cons: None Noticed

.

Many qualified, expert stylists here, but somehow there seems to be no real receptionist, and it is impossible for the stylist staff to stop and sell products/make appts. (while clients sit in their chairs). Owner needs to hire a fulltime receptionist and also have them (or herself) follow through on ordering products in a timely way. I've since learned to go elsewhere for Bumble and Bumble and Yuko products, as it's hit and miss with the salon's stocking of these.

3
★★★☆☆

Many qualified, expert stylists here, but somehow there seems to be no real receptionist, and it is impossible for the stylist staff to stop and sell products/make appts. (while clients sit in their chairs). Owner needs to hire a fulltime receptionist and also have them (or herself) follow through on ordering products in a timely way. I've since learned to go elsewhere for Bumble and Bumble and Yuko products, as it's hit and miss with the salon's stocking of these.

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.

In our defense of some of these reviews, we have been in business for 17 years doing Tipper Gore's hair and MTV's show Made. We welcome constructive criticism but hope the readers know the difference between constructive and destructive. I welcome anyone to come and let us prove our service and expertise.

2
★★★★★

In our defense of some of these reviews, we have been in business for 17 years doing Tipper Gore's hair and MTV's show Made. We welcome constructive criticism but hope the readers know the difference between constructive and destructive. I welcome anyone to come and let us prove our service and expertise.

Pros: parking ambience, expertise

Cons: appointment availabilities

.

I agree with those you wrote negative reviews of Balisimo. I've never been to a salon where they can't make change; where they can't make appts when called (I'm waiting for a callback); there doesn't seem to be anybody in charge. I have a wonderful stylist there whom I've followed from salon to salon. The stylists no doubt pay for the space and it seems to me that part of what they are paying for would be receptionist duties. I wish she would leave.

2
★★★★☆

I agree with those you wrote negative reviews of Balisimo. I've never been to a salon where they can't make change; where they can't make appts when called (I'm waiting for a callback); there doesn't seem to be anybody in charge. I have a wonderful stylist there whom I've followed from salon to salon. The stylists no doubt pay for the space and it seems to me that part of what they are paying for would be receptionist duties. I wish she would leave.

.

Everywhere I go men and women are always saying, "Great color, nice haircut." I'm stopped in airports and in lines at sales counters when I'm shopping to accept compliments about my hair. Be sure you ask for Jon J and Michael Chen or just call them direct on a private 24 hour appointment line at: 650-888-8577. I am going to tell all my friends to see them. I went to see them last week at the recommendation of my boss that has used them for years. I needed the works to attend an important graduation ceremony and I wanted to change my hairstyle and color. They saw me right away and my new look is very lovely. My new haircut is terrific and so easy to manage. The whole experience on a scale of 1-10 was a 12. I can't wait to see the boys for my next visit.

2
★★★★★

Everywhere I go men and women are always saying, "Great color, nice haircut." I'm stopped in airports and in lines at sales counters when I'm shopping to accept compliments about my hair. Be sure you ask for Jon J and Michael Chen or just call them direct on a private 24 hour appointment line at: 650-888-8577. I am going to tell all my friends to see them. I went to see them last week at the recommendation of my boss that has used them for years. I needed the works to attend an important graduation ceremony and I wanted to change my hairstyle and color. They saw me right away and my new look is very lovely. My new haircut is terrific and so easy to manage. The whole experience on a scale of 1-10 was a 12. I can't wait to see the boys for my next visit.

Pros: Sunday Appointments Available. Best Highlights.

Cons: The Public Will Stop & Admire Your Hair :-)

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When there are as many salons as there are in Downtown Los Altos, it can be intimidating to choose one and feel like they'll be there the next time you return. Balisimo and its staff have staying power. They have a broad range of services and take good care of their clients.

4
★★★★☆

When there are as many salons as there are in Downtown Los Altos, it can be intimidating to choose one and feel like they'll be there the next time you return. Balisimo and its staff have staying power. They have a broad range of services and take good care of their clients.

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Being a recent transplant in the Silicon Valley, I have been searching for a hair salon I could call home. When I tried to get in with a stylist one of my co-workers recommended and couldn't, I thought I would try Balisimo. I was sorely wrong in going to this salon. From the moment I stepped in the door I was treated rudely by the woman at the front desk and then completely mishandled by my stylist. She was arrogant, curt and over-inflatted. She didn't listen to a thing I had asked her to do and then had the nerve to charge an over-inflatted price for a really crappy haircut. I would warn...stay away! I am not ever going back!

0
★☆☆☆☆

Being a recent transplant in the Silicon Valley, I have been searching for a hair salon I could call home. When I tried to get in with a stylist one of my co-workers recommended and couldn't, I thought I would try Balisimo. I was sorely wrong in going to this salon. From the moment I stepped in the door I was treated rudely by the woman at the front desk and then completely mishandled by my stylist. She was arrogant, curt and over-inflatted. She didn't listen to a thing I had asked her to do and then had the nerve to charge an over-inflatted price for a really crappy haircut. I would warn...stay away! I am not ever going back!

Cons: Rude, regrettable

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It is in my experience with the salon that the owner/receptionist has stayed in business as long as she has thru luck and a few exceptional hairdressers. The owner has no aptitude in dealing with the public and has even less skills with personalized customer service. She had brains enough to hire a mostly qualified, talented, creative and exceptional staff which carry the salon on their reputation alone. If you are lucky enough to get an appointment with the few great stylist you are in for a treat...with professional treatment, quality haircolor and hairdesign. It's too bad that the owner doesn't just eliminate her presence from the salon and hire a competent front desk person and she would have the high end salon she thinks she has now!

1
★★☆☆☆

It is in my experience with the salon that the owner/receptionist has stayed in business as long as she has thru luck and a few exceptional hairdressers. The owner has no aptitude in dealing with the public and has even less skills with personalized customer service. She had brains enough to hire a mostly qualified, talented, creative and exceptional staff which carry the salon on their reputation alone. If you are lucky enough to get an appointment with the few great stylist you are in for a treat...with professional treatment, quality haircolor and hairdesign. It's too bad that the owner doesn't just eliminate her presence from the salon and hire a competent front desk person and she would have the high end salon she thinks she has now!

Pros: few great hairstylist, good location

Cons: indignent owner, poor customer service, price vs quality

.

I dropped by to pick up a product, and it was impossible to get someone to operate the register. An employee told me to come back tomorrow! The person who did help didn't listen to me and couldn't tell a conditioner bottle from a shampoo bottle (total airhead). There might be a few decent stylists there, but the people I interacted with seemed lazy and have extremely poor people skills and business sense.

My guess is that the salon owner wrote the only positive review on this webpage.

0
★☆☆☆☆

I dropped by to pick up a product, and it was impossible to get someone to operate the register. An employee told me to come back tomorrow! The person who did help didn't listen to me and couldn't tell a conditioner bottle from a shampoo bottle (total airhead). There might be a few decent stylists there, but the people I interacted with seemed lazy and have extremely poor people skills and business sense.

My guess is that the salon owner wrote the only positive review on this webpage.

Cons: disastrous service

.

Professionals that know their field well. People sometime expect certain things from a salon, I expect specialized, custom detailed knowledge of color, cuts, style and that is what you get @ Balisimo. They cut to the chase and get you what you need, a look that emphasizes you. The colorists are experts in correction and chemistry.

2
★★★★★

Professionals that know their field well. People sometime expect certain things from a salon, I expect specialized, custom detailed knowledge of color, cuts, style and that is what you get @ Balisimo. They cut to the chase and get you what you need, a look that emphasizes you. The colorists are experts in correction and chemistry.

Pros: Experts, Specialized, Professionals

Cons: Must have appt

.

I made an appt. to get my hair done for a wedding more than 2weeks in advance and they not did NOT write it down, but no one in the salon was willing to help. One stylist was very disgusted at my treatment and volunteered to do my hair. This was an extremely special occasion as I was a bridesmaid in the wedding. I WILL NEVER GO BACK TO BALISIMO SALON. I could'nt believe their salon was featured on an MTV special. There are so many other excellent salons in Los Altos and the Bay area and the MTV crew just decided, for reasons unknown to me, to pick Balisimo. The salon owner should teach his/her staff common courtesy & class. L.A. residents will not tolerate poor treatment.

1
★★★☆☆

I made an appt. to get my hair done for a wedding more than 2weeks in advance and they not did NOT write it down, but no one in the salon was willing to help. One stylist was very disgusted at my treatment and volunteered to do my hair. This was an extremely special occasion as I was a bridesmaid in the wedding. I WILL NEVER GO BACK TO BALISIMO SALON. I could'nt believe their salon was featured on an MTV special. There are so many other excellent salons in Los Altos and the Bay area and the MTV crew just decided, for reasons unknown to me, to pick Balisimo. The salon owner should teach his/her staff common courtesy & class. L.A. residents will not tolerate poor treatment.

Pros: good hairproducts

Cons: lunch parking is bad , Snooty staff

More about Balisimo Salon

Hair Salon,Hair Stylist,Hair Color,Hair Cuts,Skin Care,Hair Straighting,Spa,Beauty,Bumble and Bumble,Rene Furteres

 

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