This place is the worst. The management is uncaring. Once they sign you up for a long term deal, you are useless to them and they ignore suggestions, complaints, questions, etc. In 2002 many members complained constantly of a raw sewage smell from the shower area of the men's locker room. After hearing this for months, I approached management about it. They ignored me, stating that "Corporate is looking into it." Weeks went by. Nothing happened. So I began placing notes in the Member Suggestion Box with my return e-mail address and phone number. Weeks went by. Nothing happened. After 16 straight unanswered notes, I started placing profane messages in the Suggestion Box to see if that would at least invoke a reply. Silence from Bodies ! Eventually I called the Health Dept. who set an appointment to investigate. Bodies learned of the visit by the Health Inspector, and rushed over a crew in the middle of the night to "flush" the system. It worked for a time, but the offensive odor came back. I quit the gym shortly thereafter. Later, a former manager there laughed and told me that suggestions simply get filed in the waste basket regularly. It's just a ruse. This is unfortunately typical of Bodies. It's from the top down. Another former trainer from there told me that he had 14 General Manager at the Encino branch in 12 months. 14 !!! Now that's turnover, and that's bad management. Run from this place. They are horrible.
PROS: Location
CONS: Everthing else.
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