Peralta Auto Ctr

★★☆☆☆

About Peralta Auto Ctr

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  • Automotive Repair
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  • Newspaper Publishers

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2.4 5
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This location is now owmed and operated by Stevenson Tire and Service.Please come in try this auto shop.We have been in the community for over 33 yrs.

4
★★★★☆

This location is now owmed and operated by Stevenson Tire and Service.Please come in try this auto shop.We have been in the community for over 33 yrs.

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easy in out. very clean shop. same price that was quickly quoted on phone. nice people, good manners by all staff. car returned clean. no complaints.

A FRIENDLY NOTE TO THE AMERICAN DEALERSHIP SHOPS:
this shop repaired this car (heater core exchange) for 40% of the price it took you 2 hours to quote.we did give you chance.

5
★★★★★

easy in out. very clean shop. same price that was quickly quoted on phone. nice people, good manners by all staff. car returned clean. no complaints.

A FRIENDLY NOTE TO THE AMERICAN DEALERSHIP SHOPS:
this shop repaired this car (heater core exchange) for 40% of the price it took you 2 hours to quote.we did give you chance.

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The owner Chi Tai is always coaxing customer into unnecessary repair jobs like tranmission fluid change(though I just had mine done 2 months ago), brake pad replacement though the pad is still usable for 1-2 years. I had my car's starter replaced by them after it first broke down and the car wouldn't start. 2 years after the starter replacement by them, the same starter failed again. I brought my car back and shop owner said, "yes, it's about time, normally starter only lasts about 2 years".. my god, i have another 1991 car and the starter never breaks! I had my timing belt/valve cover gasket and a few other seal/gasket replaced by them, and since then my car has been leaking oil. They're very unreliable and very dishonest. my worst experience ever.

1
★☆☆☆☆

The owner Chi Tai is always coaxing customer into unnecessary repair jobs like tranmission fluid change(though I just had mine done 2 months ago), brake pad replacement though the pad is still usable for 1-2 years. I had my car's starter replaced by them after it first broke down and the car wouldn't start. 2 years after the starter replacement by them, the same starter failed again. I brought my car back and shop owner said, "yes, it's about time, normally starter only lasts about 2 years".. my god, i have another 1991 car and the starter never breaks! I had my timing belt/valve cover gasket and a few other seal/gasket replaced by them, and since then my car has been leaking oil. They're very unreliable and very dishonest. my worst experience ever.

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I have gone in three times, but have now confirmed they have a systematic ripoff going on. They change your oil for $20, and they have a nice clean shop. But that is where the honesty ends.

After both mine and my wife's cars, had oil changes, they said we both (different times of the day and they didn't know we were related) had leaking transmissions, and needed serious work. What they didn't know was that we had both just come from AAMCO transmissions for a transmission oil change and maintenance. There claim that we had trany fluid leaking was a total fabrication.

Today, they noted that both my brake lights were out. Yes, and I was happy they pointed it out. The manager said they would diagnose (continuity check) the switch and let me know. Within five minutes, I was told I needed $100 in labor and parts to replace the switch. I almost went for it, but having some questions lingering in my mind from previous visits, I passed. I went home and check the switch myself, nothing wrong!! Just two $1 lamps to be replaced.

I feel sorry for all the unsuspecting people who don't know much about cars. I am an engineer, so have a little advantage on most people.

Beware is this shop!!!!!!!
After I went home, I che

1
★☆☆☆☆

I have gone in three times, but have now confirmed they have a systematic ripoff going on. They change your oil for $20, and they have a nice clean shop. But that is where the honesty ends.

After both mine and my wife's cars, had oil changes, they said we both (different times of the day and they didn't know we were related) had leaking transmissions, and needed serious work. What they didn't know was that we had both just come from AAMCO transmissions for a transmission oil change and maintenance. There claim that we had trany fluid leaking was a total fabrication.

Today, they noted that both my brake lights were out. Yes, and I was happy they pointed it out. The manager said they would diagnose (continuity check) the switch and let me know. Within five minutes, I was told I needed $100 in labor and parts to replace the switch. I almost went for it, but having some questions lingering in my mind from previous visits, I passed. I went home and check the switch myself, nothing wrong!! Just two $1 lamps to be replaced.

I feel sorry for all the unsuspecting people who don't know much about cars. I am an engineer, so have a little advantage on most people.

Beware is this shop!!!!!!!
After I went home, I che

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I would warn everyone I know NOT to go to Peralta Auto Care. The owner is RUDE and is NOT honorable. I had taken my Honda Accord to them and have had problems ever since then. They stripped my oil pan plug and refused to fix the problem. I had to take the car back three times! This is unacceptable for a simple service like an oil change. I had NO problems with the car before taking to this shop. Then when I called the to speak to the owner he was short with me and unwilling to listen. I told him what two different Honda dealerships told me about having to use a torque wrench to make sure that they do NOT strip the oil pan (since it is aluminum) and to replace the plug washer everytime in order to avoid over tightening the oil plug. He then got deffensive and told me that I should NOT tell him how to do his job & that he has been changing oil for 20 years.

He then proceeded to hang up on me. I called him back to continue my conversation and asked to have the oil pan changed at my expense and he then told to me to take my car to the dealer because he did not want to work on my car, if I was going to listen to the dealerships comments.

He was a major JERK on the phone! Beware of shops like his. Any shop that has an owner that gets so defensive, has something to hide.

1
★☆☆☆☆

I would warn everyone I know NOT to go to Peralta Auto Care. The owner is RUDE and is NOT honorable. I had taken my Honda Accord to them and have had problems ever since then. They stripped my oil pan plug and refused to fix the problem. I had to take the car back three times! This is unacceptable for a simple service like an oil change. I had NO problems with the car before taking to this shop. Then when I called the to speak to the owner he was short with me and unwilling to listen. I told him what two different Honda dealerships told me about having to use a torque wrench to make sure that they do NOT strip the oil pan (since it is aluminum) and to replace the plug washer everytime in order to avoid over tightening the oil plug. He then got deffensive and told me that I should NOT tell him how to do his job & that he has been changing oil for 20 years.

He then proceeded to hang up on me. I called him back to continue my conversation and asked to have the oil pan changed at my expense and he then told to me to take my car to the dealer because he did not want to work on my car, if I was going to listen to the dealerships comments.

He was a major JERK on the phone! Beware of shops like his. Any shop that has an owner that gets so defensive, has something to hide.

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