Cypress Auto Spa

★★★☆☆

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Cypress Car Wash

9971 Valley View St Cypress, CA

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Cyrpess Auto Spa

5890 Lincoln Ave Cypress, CA

2.875 8
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Horrible car wash. I don't care if they have a huge aquarium, a restaurant or that its a" high class place", or that the workers have uniforms or that there is new management. They still have the same bad workers, sh*tty service and pushy ticket guy. Focus on cleaning a car and in a timely manner.I wont be going back and I don't recommend this car wash, besides its more expensive than the rest of the car washes.

1
★☆☆☆☆

Horrible car wash. I don't care if they have a huge aquarium, a restaurant or that its a" high class place", or that the workers have uniforms or that there is new management. They still have the same bad workers, sh*tty service and pushy ticket guy. Focus on cleaning a car and in a timely manner.I wont be going back and I don't recommend this car wash, besides its more expensive than the rest of the car washes.

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I took my car that I was about to sell to the CAR SPA. The manager convinced me to get a detail. He said that it would like brand new so I could put it on the car lot. I agreed. I came back in an hour to find a strange man under my hood pulling wires from my engine. I was told that my car died in the car wash and they couldn't get it started. Long story short.... They steam cleaned my engine and blew out electrical system. The manager lied and said it stalled before the engine was detailed to save his butt. NOT TRUE!! Witness's told the real story. I had to have my car towed to my shop and spent 550.00 to get it fixed so that I could sell it. A week later I finally got ahold of the owner. He admitted fault but said that he wouldn't pay due to the fact that his partner was out of the country. He promised he would call back and rectify the situation only to ignore my calls for 2 weeks. Bottom line.... I had to file a claim through my insurance company. Do not trust this place. They suck!

1
★☆☆☆☆

I took my car that I was about to sell to the CAR SPA. The manager convinced me to get a detail. He said that it would like brand new so I could put it on the car lot. I agreed. I came back in an hour to find a strange man under my hood pulling wires from my engine. I was told that my car died in the car wash and they couldn't get it started. Long story short.... They steam cleaned my engine and blew out electrical system. The manager lied and said it stalled before the engine was detailed to save his butt. NOT TRUE!! Witness's told the real story. I had to have my car towed to my shop and spent 550.00 to get it fixed so that I could sell it. A week later I finally got ahold of the owner. He admitted fault but said that he wouldn't pay due to the fact that his partner was out of the country. He promised he would call back and rectify the situation only to ignore my calls for 2 weeks. Bottom line.... I had to file a claim through my insurance company. Do not trust this place. They suck!

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Business Response:

NEW OWNERSHIP!!! Hello my name is JAY im the new manager here at the CYPRESS AUTO SPA, Just wanted to extend my apoligies on behave of the new owners, for the poor service you expirenced from the prior managment. I ran the restraunt inside for the past year and have witnessed first hand, the inadequate service, or lack there of. and just wanted to inform you that its a completely different expirence. Hope you come by and give us another try! thx for the time
.

Ive bin coming to this car wash for a coiple of months already, and boy what a place to get my car washed and detailed. From what ive seen they always have bussines, always detailing cars and on top of everything that happens there. A very handsome gentelman named tony greets you when you pull in. always afforing specials to me and all of the coustemers. No mattaer how far i park the car he always says " its ok you can leav the car here ill take car of it." inside of the car wash is well kept and orginized with lots of arcades machines to play for the kids. But you see the workers playing them more then the coustemeres. lol. A beautifle cashier, that greets you very pelitly. The mediteranian food, its alright there but im sure he can cook the meat a bit more. well to make this short, very orginized place, really good team and a fun car wash to go to. im looking forward into goin back there again. and this time im gona take tonys special. See wut hes offering everytime. KEEP IT UP GUYYS.

5
★★★★★

Ive bin coming to this car wash for a coiple of months already, and boy what a place to get my car washed and detailed. From what ive seen they always have bussines, always detailing cars and on top of everything that happens there. A very handsome gentelman named tony greets you when you pull in. always afforing specials to me and all of the coustemers. No mattaer how far i park the car he always says " its ok you can leav the car here ill take car of it." inside of the car wash is well kept and orginized with lots of arcades machines to play for the kids. But you see the workers playing them more then the coustemeres. lol. A beautifle cashier, that greets you very pelitly. The mediteranian food, its alright there but im sure he can cook the meat a bit more. well to make this short, very orginized place, really good team and a fun car wash to go to. im looking forward into goin back there again. and this time im gona take tonys special. See wut hes offering everytime. KEEP IT UP GUYYS.

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0 out of 1 people found this review helpful.

.

I am fairly picky about where I get my car washed. I'm not super anal, but I definitely expect them to do a good job. Having just moved to the Cypress area I have been looking for a quality place and after reading some of the reviews on here, it sounded like this place could be a great place. Boy was I wrong. It really makes me wonder if some of these reviews weren't put up by the business owners/friends themselves. Notice how two of them use the exact same phrase, "high class place". Anyways, regardless of the validity of those reviews, the bottom line is this car wash is far from a high class place or a good car wash.

When I arrived at the place the attendant approached me and asked me what I wanted. I told him I wanted a car wash and asked him if they do a good job on the wheels. Instead of answering my question he said they could give me a "great deal" for $75. I said, "$75 for a car wash?" Again, instead of answering my question he said, "How about $45 dollars?" I kept repeating that I only wanted a regular car wash and that I wanted tire dressing and, most important, that they do a good job on cleaning/drying my wheels (I have chrome rims). The guy was incredibly pushy and said that for $20 he could do the car wash, no wax (which I never asked for), and give the wheels an "acid wash" and polish them. "Fine" I told him, and finally walked inside to pay.

A couple of notes on the inside: it's not a dump, but it's certainly not some fancy place like some of these reviews describe. There's basically a cashier, a bunch of stuff for sale like you find at most car washes, a restaurant, and a car stereo parts/repair shop. There is a huge fish tank--with TWO tiny, lonesome fish in it, which I found hilarious.

Back to the car wash, I watched as my car went through the wash cycle on the rail system (or whatever it's called). I didn't notice my car being handled any differently than any of the other cars, and I'm still not sure what the "acid wash" was--probably more of a marketing gimmick than anything else. That didn't really bother me at that point since I figured the guy drying and wiping my car outside would take care of my wheels and polish them, since I paid extra for that.

As I waited for my car, I noticed the guy just dried my car and cleaned my windows like all the other cars i.e. he didn't take any time to clean and polish my rims. I kept thinking he'd get to it but no dice. When he raised his hand that my car was ready, I asked him if had been told to clean and polish my wheels. He said he wasn't told to do anything different. The wheels still had a lot of grime and water on them (they do require extra effort to clean). I showed him my receipt and told him that I had been charged extra for that. He called over the manager. I told mister manager what happened and he just played dumb. Instead of correcting the problem he told me to get in the car and drive back to where the cars arrive and talk to the attendant. I got back to the attendant and he first played dumb too. I had to yell at him a bit and remind him that I specifically requested and paid for my wheels to be cleaned/polished.

He called over a worker who basically wiped them down and at least dried them off...but still no polish. At that point I was so fed up that rather than waste more energy arguing over the polish I just took off.

Bottom line, I guess, if you don't mind shady pushy sales tactics then this is the place for you. The car wash itself wasn't horrible, but believe me the place is no different than your average, run of the mill car wash, most of which are cheaper. The one good thing I will mention about the place was the hot cashier. =)

1
★☆☆☆☆

I am fairly picky about where I get my car washed. I'm not super anal, but I definitely expect them to do a good job. Having just moved to the Cypress area I have been looking for a quality place and after reading some of the reviews on here, it sounded like this place could be a great place. Boy was I wrong. It really makes me wonder if some of these reviews weren't put up by the business owners/friends themselves. Notice how two of them use the exact same phrase, "high class place". Anyways, regardless of the validity of those reviews, the bottom line is this car wash is far from a high class place or a good car wash.

When I arrived at the place the attendant approached me and asked me what I wanted. I told him I wanted a car wash and asked him if they do a good job on the wheels. Instead of answering my question he said they could give me a "great deal" for $75. I said, "$75 for a car wash?" Again, instead of answering my question he said, "How about $45 dollars?" I kept repeating that I only wanted a regular car wash and that I wanted tire dressing and, most important, that they do a good job on cleaning/drying my wheels (I have chrome rims). The guy was incredibly pushy and said that for $20 he could do the car wash, no wax (which I never asked for), and give the wheels an "acid wash" and polish them. "Fine" I told him, and finally walked inside to pay.

A couple of notes on the inside: it's not a dump, but it's certainly not some fancy place like some of these reviews describe. There's basically a cashier, a bunch of stuff for sale like you find at most car washes, a restaurant, and a car stereo parts/repair shop. There is a huge fish tank--with TWO tiny, lonesome fish in it, which I found hilarious.

Back to the car wash, I watched as my car went through the wash cycle on the rail system (or whatever it's called). I didn't notice my car being handled any differently than any of the other cars, and I'm still not sure what the "acid wash" was--probably more of a marketing gimmick than anything else. That didn't really bother me at that point since I figured the guy drying and wiping my car outside would take care of my wheels and polish them, since I paid extra for that.

As I waited for my car, I noticed the guy just dried my car and cleaned my windows like all the other cars i.e. he didn't take any time to clean and polish my rims. I kept thinking he'd get to it but no dice. When he raised his hand that my car was ready, I asked him if had been told to clean and polish my wheels. He said he wasn't told to do anything different. The wheels still had a lot of grime and water on them (they do require extra effort to clean). I showed him my receipt and told him that I had been charged extra for that. He called over the manager. I told mister manager what happened and he just played dumb. Instead of correcting the problem he told me to get in the car and drive back to where the cars arrive and talk to the attendant. I got back to the attendant and he first played dumb too. I had to yell at him a bit and remind him that I specifically requested and paid for my wheels to be cleaned/polished.

He called over a worker who basically wiped them down and at least dried them off...but still no polish. At that point I was so fed up that rather than waste more energy arguing over the polish I just took off.

Bottom line, I guess, if you don't mind shady pushy sales tactics then this is the place for you. The car wash itself wasn't horrible, but believe me the place is no different than your average, run of the mill car wash, most of which are cheaper. The one good thing I will mention about the place was the hot cashier. =)

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0 out of 1 people found this review helpful.

Business Response:

NEW OWNERSHIP!!! Hello my name is JAY im the new manager here at the CYPRESS AUTO SPA, Just wanted to extend my apoligies on behave of the new owners, for the poor service you expirenced from the prior managment. I ran the restraunt inside for the past year and have witnessed first hand, the inadequate service, or lack there of. and just wanted to inform you that its a completely different expirence. Hope you come by and give us another try! thx for the time
.

High class place. Managers are nice they talk to the customers unlike some places. Thay check all the cars and send them on their way. All the workers are properly uniformed and no belts or jewlery on them to scratch my car like they did at an other carwash. Ijoyed they fish tank while I waited. Trust me gets the stress out. The ticket writer Raul and the manager Russell always greet me and say hello, everytime I come in. I would not mind paying couple of dollars more, because I know the service I will get there is worth every single penny that I will spend there years to come. And one other thing their detailing is great and given at the time promised. Go THERE! TRY IT! YOU WILL SEE!

5
★★★★★

High class place. Managers are nice they talk to the customers unlike some places. Thay check all the cars and send them on their way. All the workers are properly uniformed and no belts or jewlery on them to scratch my car like they did at an other carwash. Ijoyed they fish tank while I waited. Trust me gets the stress out. The ticket writer Raul and the manager Russell always greet me and say hello, everytime I come in. I would not mind paying couple of dollars more, because I know the service I will get there is worth every single penny that I will spend there years to come. And one other thing their detailing is great and given at the time promised. Go THERE! TRY IT! YOU WILL SEE!

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.

WOW! This new ownership is awesome. I've been at Cypress Auto Spa a couple of times; it's a high-class place. They provide an excellent service. This place is clean, people are friendly here, and they are a good deal as well. The new manager was a great guy, I noticed how he treated the customers; he checked each car, talked to the customers, unlike other places. The workers did what they supposed to do and didn't look any girls, other places you go, they don't miss any girl. You can have many things there: restaurant, anything related to the car, TV, you can enjoy watching the huge aquarium and much more. They met my expectations and I really would recommend anyone, just give a shot and you can see a difference.

5
★★★★★

WOW! This new ownership is awesome. I've been at Cypress Auto Spa a couple of times; it's a high-class place. They provide an excellent service. This place is clean, people are friendly here, and they are a good deal as well. The new manager was a great guy, I noticed how he treated the customers; he checked each car, talked to the customers, unlike other places. The workers did what they supposed to do and didn't look any girls, other places you go, they don't miss any girl. You can have many things there: restaurant, anything related to the car, TV, you can enjoy watching the huge aquarium and much more. They met my expectations and I really would recommend anyone, just give a shot and you can see a difference.

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.

This car wash took my shift indicator from my car not willing to replace it can't seem to get to the right person to help in getting this resolved WILL NEVER GO BACK

2
★★☆☆☆

This car wash took my shift indicator from my car not willing to replace it can't seem to get to the right person to help in getting this resolved WILL NEVER GO BACK

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0 out of 1 people found this review helpful.

Business Response:

NEW OWNERSHIP!!! Hello my name is JAY im the new manager here at the CYPRESS AUTO SPA, Just wanted to extend my apoligies on behave of the new owners, for the poor service you expirenced from the prior managment. I ran the restraunt inside for the past year and have witnessed first hand, the inadequate service, or lack there of. and just wanted to inform you that its a completely different expirence. Hope you come by and give us another try! thx for the time
.

First of all, they are to expensive. I think that they need to lower down there prices. Second, the workers there look at young girls. Third, they charge way way to much.

3
★★★☆☆

First of all, they are to expensive. I think that they need to lower down there prices. Second, the workers there look at young girls. Third, they charge way way to much.

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Business Response:

NEW OWNERSHIP!!! Hello my name is JAY im the new manager here at the CYPRESS AUTO SPA, Just wanted to extend my apoligies on behave of the new owners, for the poor service you expirenced from the prior managment. I ran the restraunt inside for the past year and have witnessed first hand, the inadequate service, or lack there of. and just wanted to inform you that its a completely different expirence. Hope you come by and give us another try! thx for the time
 

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