Carlton Hair

★☆☆☆☆
  • 10800 W Pico Blvd 276

    Los Angeles, CA 90064

    Map & Directions
  • 310-475-2625

About Carlton Hair

Hours
Sun 10am-7pm, Mon-Fri 10am-9pm, Sat 9am-8pm

Personal Services

Personal Services
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I got my hair cut once at Carlton and it was OK. Unfortunately the girl I had before was no longer there when I went back. I decided to give it another shot since I really needed my assymetrical cut to be evened out as it grew. They gave me Katrina. Something told me she looked inexperienced, but I thought, I ONLY need it evened out. (ALWAYS LISTEN TO YOUR INSTINCT!!!) I told her, please even it out, but don't cut length because I'm GROWING my hair. I don't think she listened to me because all she talked about was having me refer her and trying to sell me products. She ended up cutting off so much length and giving me a TERRIBLE UNEVEN cut! I cried for a week! When I went in to see the manager, she was rude and made me feel like a waste of time. She gave me my $ back, but I'd rather have had my hair back!
When I went somewhere else to get it fixed, the stylist asked me if I cut my own hair! She thought it was the worst haircut she ever saw, and couldn't tell what Katrina was aiming for! A year later, my hair is still not the length I want and I'm still scared to try new people!!

0
★☆☆☆☆

I got my hair cut once at Carlton and it was OK. Unfortunately the girl I had before was no longer there when I went back. I decided to give it another shot since I really needed my assymetrical cut to be evened out as it grew. They gave me Katrina. Something told me she looked inexperienced, but I thought, I ONLY need it evened out. (ALWAYS LISTEN TO YOUR INSTINCT!!!) I told her, please even it out, but don't cut length because I'm GROWING my hair. I don't think she listened to me because all she talked about was having me refer her and trying to sell me products. She ended up cutting off so much length and giving me a TERRIBLE UNEVEN cut! I cried for a week! When I went in to see the manager, she was rude and made me feel like a waste of time. She gave me my $ back, but I'd rather have had my hair back!
When I went somewhere else to get it fixed, the stylist asked me if I cut my own hair! She thought it was the worst haircut she ever saw, and couldn't tell what Katrina was aiming for! A year later, my hair is still not the length I want and I'm still scared to try new people!!

Pros: Cheap

Cons: Inexperience

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I agree with the other reviewer. The staff were unfriendly to the point of rudeness and so slow when I was waiting to pay. The stylist was ok but commented on my "old" hair (I am grey). Plus, there was a no-stop pressure from the stylist to buy every product in the store. That was annoying and off putting enough for me not to return.

0
★☆☆☆☆

I agree with the other reviewer. The staff were unfriendly to the point of rudeness and so slow when I was waiting to pay. The stylist was ok but commented on my "old" hair (I am grey). Plus, there was a no-stop pressure from the stylist to buy every product in the store. That was annoying and off putting enough for me not to return.

Pros: Didn't have to wait for an appointment

Cons: Rude staff, pressure to buy products, cramp and unpleasant surroundings

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First, let me say that I have been very happy with the two haircuts I've received from this salon. But the overall experience was a disaster. For both appointments, I waited for more than a half an hour after my appointment time. The receptionists were not very gracious toward me during my wait. In fact, all of the staff I dealt with other than my actual hair stylist were rather unprofessional in their manner. Like I mentioned previously, the hair cut itself was great. Then it came time to pay. When I arrived at the front desk, on both occasions, products were already lined up, and the receptionist began her high pressure sell. Not a great way to end an already average service experience.

1
★★☆☆☆

First, let me say that I have been very happy with the two haircuts I've received from this salon. But the overall experience was a disaster. For both appointments, I waited for more than a half an hour after my appointment time. The receptionists were not very gracious toward me during my wait. In fact, all of the staff I dealt with other than my actual hair stylist were rather unprofessional in their manner. Like I mentioned previously, the hair cut itself was great. Then it came time to pay. When I arrived at the front desk, on both occasions, products were already lined up, and the receptionist began her high pressure sell. Not a great way to end an already average service experience.

Pros: skill is high

Cons: long waits, some unprofessional staff, high pressure product sell

 

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