Inland Empire Dental Group & Orthodontics

★☆☆☆☆
Modern dentistry at an affordable price in Upland
  • 1049 W Foothill Blvd.

    Upland, CA 91786

    Map & Directions
  • 909-985-1966

About Inland Empire Dental Group & Orthodontics

Health & Medical

Health & Medical
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Unethical up-selling fraud; mandating unnecessary and painful invasive procedure.

After X-rays and a brief exam I was told that I had bacteria below my gum line eroding my jaw and required a $1000 "deep cleaning" procedure (approximately $250 x 4 quadrants) with anesthetic (for scraping deep below the gum line down tho the jaw bone) and antibiotics (for the risk of infection due to significant invasiveness of the procedure in the bacteria-filled oral cavity). Sure, I forget to floss sometimes, but I knew that my mouth's health did not warrant this and asked for a standard cleaning only. They refused to give me a standard cleaning claiming it would be unethical and below the standard of care for my condition. I paid $40 for the X-rays they took and left.

I researched the deep cleaning procedure and it is for moderate to advanced periodontal disease, done in 4 sessions, each with painful recovery time which limits your eating etc. for a few days. Not a walk in the park. Plus it caries risks including sepsis (life threatening blood infection). Their charge was also excessive according to my research (usually about $100-150 per quadrant).

I went to the local dental school for a second opinion (for the record the Inland Empire Dental Group would not electronically forward my X-rays and wished to charge me $30 for a paper copy of them). After a very thorough exam at the dental school I was told that I was "the most boring patient ever" (in that my mouth had no issues whatsoever), and I was told by the dentist (not student) "If you need a deep cleaning, I don't know what I need."

So I wonder, what brand of ethics is this office really pushing? The green kind it seems.

1
★☆☆☆☆

Unethical up-selling fraud; mandating unnecessary and painful invasive procedure.

After X-rays and a brief exam I was told that I had bacteria below my gum line eroding my jaw and required a $1000 "deep cleaning" procedure (approximately $250 x 4 quadrants) with anesthetic (for scraping deep below the gum line down tho the jaw bone) and antibiotics (for the risk of infection due to significant invasiveness of the procedure in the bacteria-filled oral cavity). Sure, I forget to floss sometimes, but I knew that my mouth's health did not warrant this and asked for a standard cleaning only. They refused to give me a standard cleaning claiming it would be unethical and below the standard of care for my condition. I paid $40 for the X-rays they took and left.

I researched the deep cleaning procedure and it is for moderate to advanced periodontal disease, done in 4 sessions, each with painful recovery time which limits your eating etc. for a few days. Not a walk in the park. Plus it caries risks including sepsis (life threatening blood infection). Their charge was also excessive according to my research (usually about $100-150 per quadrant).

I went to the local dental school for a second opinion (for the record the Inland Empire Dental Group would not electronically forward my X-rays and wished to charge me $30 for a paper copy of them). After a very thorough exam at the dental school I was told that I was "the most boring patient ever" (in that my mouth had no issues whatsoever), and I was told by the dentist (not student) "If you need a deep cleaning, I don't know what I need."

So I wonder, what brand of ethics is this office really pushing? The green kind it seems.

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.

Is this a dental office or a used car sales lot. The dentist was mean and verbally rude to me. I was told I need several crowns so I went to another dentist who found one problem and I was quoted a lower price without insurance. How can this office stay in business?

1
★☆☆☆☆

Is this a dental office or a used car sales lot. The dentist was mean and verbally rude to me. I was told I need several crowns so I went to another dentist who found one problem and I was quoted a lower price without insurance. How can this office stay in business?

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