Tru Spa

★★★★☆
  • 750 Kearny St

    San Francisco, CA 94108

    Map & Directions
  • 415-398-0133

About Tru Spa

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Personal Services
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.

This place is beautiful and they clearly know what they are doing. Everything seems to run like clockwork, everyone is super friendly, the massages kick butt, and they even have parking!

5
★★★★★

This place is beautiful and they clearly know what they are doing. Everything seems to run like clockwork, everyone is super friendly, the massages kick butt, and they even have parking!

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.

So my man took me to Tru for my birthday and surprised me with this Amazing rain shower/waterfall eritoca. I am not kidding you, I felt like a politicians mistress the entire time.

They lead you into this back room where you de-robe, then they show you the shower where there are edible body scrubs and exfoliators .....The lady tells you that you have ten minutes to "play" with the body polishes and then a hot fog will occur where the shower turns into a sauna. After the sauna, it turns into a rain shower that starts off cool and gets hotter and cooler (absolutely tantalizing!).... After the rain shower, the water fall starts that fills a rock tub/ jacuzzi.

I would totally do it again and recommend it to anyone who wants to feel like a goddess. yummy!

2
★★★★★

So my man took me to Tru for my birthday and surprised me with this Amazing rain shower/waterfall eritoca. I am not kidding you, I felt like a politicians mistress the entire time.

They lead you into this back room where you de-robe, then they show you the shower where there are edible body scrubs and exfoliators .....The lady tells you that you have ten minutes to "play" with the body polishes and then a hot fog will occur where the shower turns into a sauna. After the sauna, it turns into a rain shower that starts off cool and gets hotter and cooler (absolutely tantalizing!).... After the rain shower, the water fall starts that fills a rock tub/ jacuzzi.

I would totally do it again and recommend it to anyone who wants to feel like a goddess. yummy!

Pros: private, seductive, temperature teases, edible

Cons: a girl hollering into the shower telling you its over

.

I went to Tru Spa for the day and I had a Tru O2 facial, manicure and a pedicure. I enjoyed my services. My skin was peeling prior to my facial and the facial helped to calm and relax my skin. I also loved my mani and pedicure. The massages felt great and my nails looked so nice.

Overall: I had a relaxing & good time at Tru and I can't wait to come back!

2
★★★★☆

I went to Tru Spa for the day and I had a Tru O2 facial, manicure and a pedicure. I enjoyed my services. My skin was peeling prior to my facial and the facial helped to calm and relax my skin. I also loved my mani and pedicure. The massages felt great and my nails looked so nice.

Overall: I had a relaxing & good time at Tru and I can't wait to come back!

.

I go here every time I my face needs a refresher. Their prices are steep but afterword your face feels amazing and fresh. The staff is super friendly and well qualified

5
★★★★★

I go here every time I my face needs a refresher. Their prices are steep but afterword your face feels amazing and fresh. The staff is super friendly and well qualified

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.

I had the BEST massage at Tru Spa. The therapist was nice, polite and didn't talk too much during the massage (his name was Erik). The room was at the perfect tempurature. And they have a really cool lighting system... but it's pretty expensive. It's worth it if you're looking to treat yourself. All of the staff is polite and it's very clean.

2
★★★★★

I had the BEST massage at Tru Spa. The therapist was nice, polite and didn't talk too much during the massage (his name was Erik). The room was at the perfect tempurature. And they have a really cool lighting system... but it's pretty expensive. It's worth it if you're looking to treat yourself. All of the staff is polite and it's very clean.

.

a friend and i went there a couple of days ago and i had the best massage that i have had yet with diane. we also did the jungle love with c.c. and she was awesome! usually when i go to spas they like to make awkward conversation and neither diane or c.c. did that. the next time im in san francisco again (if ever) then i will definitely go there again!

2
★★★★★

a friend and i went there a couple of days ago and i had the best massage that i have had yet with diane. we also did the jungle love with c.c. and she was awesome! usually when i go to spas they like to make awkward conversation and neither diane or c.c. did that. the next time im in san francisco again (if ever) then i will definitely go there again!

Cons: the cleaning ladies are in and out of the waiting area every minute!!! ANNOYING!!!

.

the first time i experience tru was when i booked a party of 4 for my sister's bridal shower. i wasn't exactly sure what to expect. the staff helped me arranged everyone's schedules of massage, facial & mani/pedis... which was a weight off of my mind. since it is attached to the holiday inn, there is valet parking which i take advantage of each time i visit - get that vip treatment & avoid precious spa time looking for parking in chinatown. the entrance is immediately calming to ones senses, through the smells & sights & sounds. the lockers are great, along with the robes & complimentary champagne drink (if you please to indulge); their mojitos served during the pedicures are sublime as well.

i can not visit & leave without getting a massage & a pedicure... it's nearly their backbone of services. they're worth every penny & leave you feeling gorgeous & ready to pose for a fashion editorial. can you tell that i've been here before? there's a reason why- they're good!.

2
★★★★★

the first time i experience tru was when i booked a party of 4 for my sister's bridal shower. i wasn't exactly sure what to expect. the staff helped me arranged everyone's schedules of massage, facial & mani/pedis... which was a weight off of my mind. since it is attached to the holiday inn, there is valet parking which i take advantage of each time i visit - get that vip treatment & avoid precious spa time looking for parking in chinatown. the entrance is immediately calming to ones senses, through the smells & sights & sounds. the lockers are great, along with the robes & complimentary champagne drink (if you please to indulge); their mojitos served during the pedicures are sublime as well.

i can not visit & leave without getting a massage & a pedicure... it's nearly their backbone of services. they're worth every penny & leave you feeling gorgeous & ready to pose for a fashion editorial. can you tell that i've been here before? there's a reason why- they're good!.

Pros: you'll feel like butta after a massage

Cons: a little pricey in comparison to other places

.

Tru's staff is consistently pleasant and professional, they are very welcoming. Jill does very thorough facials, she does a really great job. The mani/pedis there are really good quality as well. I also enjoy the spa's product offerings and late night hours.

2
★★★★★

Tru's staff is consistently pleasant and professional, they are very welcoming. Jill does very thorough facials, she does a really great job. The mani/pedis there are really good quality as well. I also enjoy the spa's product offerings and late night hours.

Pros: great late hours

Cons: limited pre- or post-treatment relaxation area/facilities

.

Came here with my beautiful daughter for a little down time. Had an amazing experience with a facial from Maria.. I have had facial's and then I have had this facial. Maria took such great care of me, and I left glowing from ear to ear, of course I had a massage with CeeCee first which might have something to do with the glow, this massage was like nothing I have ever experienced before. It was not just a massage, but like a life rejuvenating life changing experience. She seemed to read my mind, I was under such stress and she took me on a guided journey while working out my knots gently but firmly. My experiences before where always too deep, too light, too much talking, etc.. but she had to of read my mind! Everything was perfect from head to toe. This was a mind body experience that led me to an ephiany in regards to my own life. This therapist is a true healer and a truely enlightened being. Thank you for caring.
I loved the champagne, great way to start decompressing and get in the mood. Brownies,perfect.
The beautiful blue of the spa is so calming.
The cost is a bit high, but then again you pay for what you get and I did get more than my moneys worth.
Im true to TRU from here on out.
Thank you for creating an oasis with amazing therapists and pampering. I am still so high

2
★★★★★

Came here with my beautiful daughter for a little down time. Had an amazing experience with a facial from Maria.. I have had facial's and then I have had this facial. Maria took such great care of me, and I left glowing from ear to ear, of course I had a massage with CeeCee first which might have something to do with the glow, this massage was like nothing I have ever experienced before. It was not just a massage, but like a life rejuvenating life changing experience. She seemed to read my mind, I was under such stress and she took me on a guided journey while working out my knots gently but firmly. My experiences before where always too deep, too light, too much talking, etc.. but she had to of read my mind! Everything was perfect from head to toe. This was a mind body experience that led me to an ephiany in regards to my own life. This therapist is a true healer and a truely enlightened being. Thank you for caring.
I loved the champagne, great way to start decompressing and get in the mood. Brownies,perfect.
The beautiful blue of the spa is so calming.
The cost is a bit high, but then again you pay for what you get and I did get more than my moneys worth.
Im true to TRU from here on out.
Thank you for creating an oasis with amazing therapists and pampering. I am still so high

Pros: quality therapists

Cons: uncomfortable sandals bring your own.

.

My boyfriend and I loved this place! It was impeccably clean with friendly staff and talented massage therapists. While you wait, you can enjoy a cold glass of champagne with gourmet cheese, fruit, and rich chocolate brownies! Men get beer... I also believe that prices are reasonable for the amount of care and attention you get. Highly recommended.

2
★★★★★

My boyfriend and I loved this place! It was impeccably clean with friendly staff and talented massage therapists. While you wait, you can enjoy a cold glass of champagne with gourmet cheese, fruit, and rich chocolate brownies! Men get beer... I also believe that prices are reasonable for the amount of care and attention you get. Highly recommended.

Pros: Ambiance; skilled massage therapists

.

What a great place! I have been here a handful of times, a few of which i was lucky enough to get treated to through work! Their About Face is super fancy, more so that I have the budget for on a regular basis, but i did feel pampered that's for sure. I stick to their Tru02 and occassionally spring for the Tru02+ if it's been a good sales month. I've just started getting massages (was intimidated for a while to try them) and I'm so happy I did! I've found some fantastic therapists through Tru, I can't remember all of their names but both the male and female therapists were great. Also, their nail treatments are very nice, but more for a special occasion to share time with your girl friends in my opinion, we come for work sometimes and it's a good place to bring clients for sure. I tell everyone about tru because I always leave happy.

2
★★★★★

What a great place! I have been here a handful of times, a few of which i was lucky enough to get treated to through work! Their About Face is super fancy, more so that I have the budget for on a regular basis, but i did feel pampered that's for sure. I stick to their Tru02 and occassionally spring for the Tru02+ if it's been a good sales month. I've just started getting massages (was intimidated for a while to try them) and I'm so happy I did! I've found some fantastic therapists through Tru, I can't remember all of their names but both the male and female therapists were great. Also, their nail treatments are very nice, but more for a special occasion to share time with your girl friends in my opinion, we come for work sometimes and it's a good place to bring clients for sure. I tell everyone about tru because I always leave happy.

Pros: treatments, staff, location

.

I have never written an online review for any establishment I've visited but I felt compelled to warn future clients about Tru Spa after my own harrowing experience.
My friend and I were visiting SF and were looking forward to pampering ourselves with a nice facial during our trip. No strangers to spa treatments, we were quite excited to try out the Tru02 facial based on the glowing reviews posted on City Search.

We checked in at the front desk and were later ushered into the back and given our robes and slippers to change into. The robes were stiff and extremely rough and my sandals were uncomfortable because there were various cracks all along the top. Not a great first impression but again, the glowing reviews subdued any reservations I was feeling.

My name was called and I was escorted to the treatment room by my facialist. The room was basically one bed with spa equipment hidden behind this cheap-looking gauze curtain. Instead of a dimly lit room with soothing music in the background, the room was sunlight-drenched with pop music blaring through their speaker system. Not exactly the relaxing experience I was expecting.

Despite all this, all would have been forgiven had the facial been satisfying. Needless to say, the experience was beyond disappointing. The facialist didn't even ask what type of skin I had and then proceeded to slather my face with various oils (I have combo skin, btw) and exfoliants. She didn't bother to apply a headband barrier so all the oils and creams proceeded to run down pass my hairline and into my hair. After my facial, I walk over to the mirror and realize that my face is extremely shiny and slick from the products used and my hair looks like I've dunked my head in a vat of grease!

In the end, I washed my greasy face & hair and vowed to warn others of my experience. DO NOT BELIEVE THE HYPE!!

0
★☆☆☆☆

I have never written an online review for any establishment I've visited but I felt compelled to warn future clients about Tru Spa after my own harrowing experience.
My friend and I were visiting SF and were looking forward to pampering ourselves with a nice facial during our trip. No strangers to spa treatments, we were quite excited to try out the Tru02 facial based on the glowing reviews posted on City Search.

We checked in at the front desk and were later ushered into the back and given our robes and slippers to change into. The robes were stiff and extremely rough and my sandals were uncomfortable because there were various cracks all along the top. Not a great first impression but again, the glowing reviews subdued any reservations I was feeling.

My name was called and I was escorted to the treatment room by my facialist. The room was basically one bed with spa equipment hidden behind this cheap-looking gauze curtain. Instead of a dimly lit room with soothing music in the background, the room was sunlight-drenched with pop music blaring through their speaker system. Not exactly the relaxing experience I was expecting.

Despite all this, all would have been forgiven had the facial been satisfying. Needless to say, the experience was beyond disappointing. The facialist didn't even ask what type of skin I had and then proceeded to slather my face with various oils (I have combo skin, btw) and exfoliants. She didn't bother to apply a headband barrier so all the oils and creams proceeded to run down pass my hairline and into my hair. After my facial, I walk over to the mirror and realize that my face is extremely shiny and slick from the products used and my hair looks like I've dunked my head in a vat of grease!

In the end, I washed my greasy face & hair and vowed to warn others of my experience. DO NOT BELIEVE THE HYPE!!

.

How have I not heard about this spa until this year?! I had a gift card to Relax Now and found out they went out of business. I was directed (via their phone message) to call Tru to redeem the gift card. Well little did i know that was my lucky day. I found the cities best technician's ever in Tru. My face glowed like never before after their Tru02 Plus facial (with oxygen and LED treatment included amongst other customized incredible products). I had Scot for a massage and he was fantastic (since then I have also had massages with Rhonda, Sarah and Eric, all of which were top notch!). I can not wait to get back to experience some of their other treatments, including this Rain Forrest room which sounds so fun. I am surprised at some of the poor reviews they get as my experience was very very good. I am also shocked I'd never heard of them before as I found out recently they've been open for over 5 years. I'm so happy I've found them!

2
★★★★★

How have I not heard about this spa until this year?! I had a gift card to Relax Now and found out they went out of business. I was directed (via their phone message) to call Tru to redeem the gift card. Well little did i know that was my lucky day. I found the cities best technician's ever in Tru. My face glowed like never before after their Tru02 Plus facial (with oxygen and LED treatment included amongst other customized incredible products). I had Scot for a massage and he was fantastic (since then I have also had massages with Rhonda, Sarah and Eric, all of which were top notch!). I can not wait to get back to experience some of their other treatments, including this Rain Forrest room which sounds so fun. I am surprised at some of the poor reviews they get as my experience was very very good. I am also shocked I'd never heard of them before as I found out recently they've been open for over 5 years. I'm so happy I've found them!

Pros: facials, oxygen, atmosphere, staff

.

i Have been coming to this place for my facials and not only they remain consistent to the level of service, this place exceeds my expectation every time. They are very attentive to all my needs, ont of the esthethicians, maria is such a sweetheart. She made the experience worth coming back. I have had nightmares about extractions but she is no other estheticians i have ever met, her style is gentle yet effective. She made me feel like she cares about my skin and genuinely wants to help me. The best part is that she explains every single things that she does on my skin, from what kind of topical ointment she's using and why she thinks that it is benefecial for me. I love this place. Thank you so much TRU SPA!!!

2
★★★★★

i Have been coming to this place for my facials and not only they remain consistent to the level of service, this place exceeds my expectation every time. They are very attentive to all my needs, ont of the esthethicians, maria is such a sweetheart. She made the experience worth coming back. I have had nightmares about extractions but she is no other estheticians i have ever met, her style is gentle yet effective. She made me feel like she cares about my skin and genuinely wants to help me. The best part is that she explains every single things that she does on my skin, from what kind of topical ointment she's using and why she thinks that it is benefecial for me. I love this place. Thank you so much TRU SPA!!!

Pros: very clean..spotless

Cons: pricey..

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If I was not a committed woman enjoying a gift massage from my sweetheart, I would have schemed to run away with my masseuse! Tru offers an elegant, yet relaxed atmosphere that is worth every luxurious moment - as are you!

2
★★★★★

If I was not a committed woman enjoying a gift massage from my sweetheart, I would have schemed to run away with my masseuse! Tru offers an elegant, yet relaxed atmosphere that is worth every luxurious moment - as are you!

.

My fiance gave me a gift certificate for a facial and massage and I had the treatments week before our wedding. The facial was great-- very customized for my skin. I also had some facial waxing. The wax was perfect for my sensitive skin and she was able to do it so things looked natural. I felt very invigorated after the facial.

The massage was stupendous!! I loved the selection of body butters (I even bought a few and I continue to use them to this day-- they are luxurious!). My masseur had magical hands and I was in heaven!!

The whole experience was so fantastic-- waiting with champagne, cheese and grapes and being escorted from service to service. The showers were refreshing and the overall service was very accommodating. I will definitely be back!!

2
★★★★★

My fiance gave me a gift certificate for a facial and massage and I had the treatments week before our wedding. The facial was great-- very customized for my skin. I also had some facial waxing. The wax was perfect for my sensitive skin and she was able to do it so things looked natural. I felt very invigorated after the facial.

The massage was stupendous!! I loved the selection of body butters (I even bought a few and I continue to use them to this day-- they are luxurious!). My masseur had magical hands and I was in heaven!!

The whole experience was so fantastic-- waiting with champagne, cheese and grapes and being escorted from service to service. The showers were refreshing and the overall service was very accommodating. I will definitely be back!!

Pros: Great service and treatments

Cons: Can be pricey

.

I love this Spa! They have the best facials and messages. I highly recommend the Tru02!

Prices are reasonable and the staff is great!

2
★★★★★

I love this Spa! They have the best facials and messages. I highly recommend the Tru02!

Prices are reasonable and the staff is great!

.

Unfortunately, I didn?t know about this spa two years ago when I first move to the Bay Area. It's inside the Hilton in the Financial District/ Chinatown? and the spa itself is in a truly beautiful and relaxing space.

So I have been frequenting spas since I was a kid esc. and this is one of the best ones. I think that this spa is absolutely fabulous! This was not my first time to a day spa, but I must say, it was the best experience I've ever had! They were not stuck up like some other spas in the San Francisco area.

I had the pleasure of having a facial and brows done here, by the lovely and talented Melisa. She corrected me twice. She did a wonderful job on my brows. She really knew what she was doing and made me feel like I was on cloud nine. By the end of my service I felt like a new person.

They also have a wonderful locker room full of goodies!

I will be sure to save my pennies and get something more, like the super facial or a massage, in the near future. I've recommend Tru to all of my friends!

2
★★★★★

Unfortunately, I didn?t know about this spa two years ago when I first move to the Bay Area. It's inside the Hilton in the Financial District/ Chinatown? and the spa itself is in a truly beautiful and relaxing space.

So I have been frequenting spas since I was a kid esc. and this is one of the best ones. I think that this spa is absolutely fabulous! This was not my first time to a day spa, but I must say, it was the best experience I've ever had! They were not stuck up like some other spas in the San Francisco area.

I had the pleasure of having a facial and brows done here, by the lovely and talented Melisa. She corrected me twice. She did a wonderful job on my brows. She really knew what she was doing and made me feel like I was on cloud nine. By the end of my service I felt like a new person.

They also have a wonderful locker room full of goodies!

I will be sure to save my pennies and get something more, like the super facial or a massage, in the near future. I've recommend Tru to all of my friends!

Pros: Brownies, champagne, Melisa!, brows

Cons: Chinatown, expensive

.

I went to Tru spa, because the website made it look fabulous. Granted, the interior did not disappoint. It was very cool. But what happened to me after my treatments will never leave my memory. I went for the Pulp Fiction wet treatment and the BackStroke massage. The Pulp Fiction treatment made me feel like I was drowning and the BackStroke left horrible bruises on my shoulders!! I called and complained, and although I received a 50% refund -- I'm afraid to ever go back. I've had many massages and never became bruised. The massage therapist obviously did not know what she was doing. If you are looking to spend a couple hundred dollars at a spa -- look somewhere other than Tru.

2
★★☆☆☆

I went to Tru spa, because the website made it look fabulous. Granted, the interior did not disappoint. It was very cool. But what happened to me after my treatments will never leave my memory. I went for the Pulp Fiction wet treatment and the BackStroke massage. The Pulp Fiction treatment made me feel like I was drowning and the BackStroke left horrible bruises on my shoulders!! I called and complained, and although I received a 50% refund -- I'm afraid to ever go back. I've had many massages and never became bruised. The massage therapist obviously did not know what she was doing. If you are looking to spend a couple hundred dollars at a spa -- look somewhere other than Tru.

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.

I have been getting brazilians for years and TRU is by far the best. They use hard wax, which doesn't stick to your skin, so you don't feel like a layer of your skin is being ripped off. I have told all of my girlfriends to go here.

2
★★★★★

I have been getting brazilians for years and TRU is by far the best. They use hard wax, which doesn't stick to your skin, so you don't feel like a layer of your skin is being ripped off. I have told all of my girlfriends to go here.

.

This is by far my favorite spa in the city. It has a modern, sheik very trendy vibe. The staff is always very friendly from booking to check in to bringing champage and the service during treatments is the BEST I've ever experienced. I've seen several of their esthetician's always hoping to find a "favorite" but they are all so knowledgeable and the results of my treatments are so good I have yet to find one that I don't want to see again. The few massages I've had there are done with perfect pressure, focus on exactly the areas I complain about and are so relaxing I can feel the relaxed results of them for over a week after my treatment. The nail and waxing services are also top notch. The nail technicians are friendly, however I prefer to zone out during my mani/pedi's and being able to put on the head sets and drift away to sexinthecity is such a great treat. The one problem is the products they carry. There are too many to choose from! I love them all though, especially the recent additions of Eminence and Epicuren. They keep my skin looking fantastic. I'm a huge fan of tru, although I do often try out other places in the city because I'm addicted to spas, but i normally come here every other time, often times to correct what a different spa has done lol.

2
★★★★★

This is by far my favorite spa in the city. It has a modern, sheik very trendy vibe. The staff is always very friendly from booking to check in to bringing champage and the service during treatments is the BEST I've ever experienced. I've seen several of their esthetician's always hoping to find a "favorite" but they are all so knowledgeable and the results of my treatments are so good I have yet to find one that I don't want to see again. The few massages I've had there are done with perfect pressure, focus on exactly the areas I complain about and are so relaxing I can feel the relaxed results of them for over a week after my treatment. The nail and waxing services are also top notch. The nail technicians are friendly, however I prefer to zone out during my mani/pedi's and being able to put on the head sets and drift away to sexinthecity is such a great treat. The one problem is the products they carry. There are too many to choose from! I love them all though, especially the recent additions of Eminence and Epicuren. They keep my skin looking fantastic. I'm a huge fan of tru, although I do often try out other places in the city because I'm addicted to spas, but i normally come here every other time, often times to correct what a different spa has done lol.

Pros: everything

.

The first time I went to Tru, the experience was fine. I got an O2 facial and glycolic peel, left fresh-faced and slightly buzzed off sparkling wine. It wasn't the BEST facial I'd ever had, but OK, perhaps a 7/10.

I went back a month later, and things changed drastically. The service and facial were initially similar. The extractions, however, were overaggressive for post-peel skin. I said something (along the lines of "OWWW"), and the facialist reluctantly backed off.

My face looked red and swollen in the Tru spa mirror, but when I expressed concern, I was told it was "normal" post-facial. By the time I got home, I looked like I'd been clawed by a cat. Dark red imprints marked both cheeks (possibly nail marks?), and my face HURT. I called TRU immediately, but my facialist was gone. The receptionist advised me to call back if it persisted the next day. I was worried, and insisted that this was NOT normal post-facial irritation. She repeated her advice to call back the next day and hung up.

I applied aloe vera and went (painfully) to bed. By the next morning, the dark red marks had started pigmenting, and I looked AWFUL. After paying over $150 for a facial, peel, and tip, I couldn't even go to work without heavy makeup.

When I returned the following day, the receptionist made a big fuss over THIS "visit" (aka damage control) being complimentary. An aesthetician examined my skin, said it was "just irritated and sensitive," and advised me to wear sunscreen. She gave me a smear of sunscreen in a cup, and sent me on my way.

NO apology. NO offer to reimburse the disastrous visit. Simply a "free" 10 minute visit and a day's worth of sunscreen. NO offer of follow-up to re-check my skin.

I will NEVER return to TRU. Skin sensitivity can vary, and accidents happen, but . . .
They made NO acknowledgement of an error, gave NO support when I called with a concern, and made NO significant effort to help fix the situation. BEWARE!

0
★☆☆☆☆

The first time I went to Tru, the experience was fine. I got an O2 facial and glycolic peel, left fresh-faced and slightly buzzed off sparkling wine. It wasn't the BEST facial I'd ever had, but OK, perhaps a 7/10.

I went back a month later, and things changed drastically. The service and facial were initially similar. The extractions, however, were overaggressive for post-peel skin. I said something (along the lines of "OWWW"), and the facialist reluctantly backed off.

My face looked red and swollen in the Tru spa mirror, but when I expressed concern, I was told it was "normal" post-facial. By the time I got home, I looked like I'd been clawed by a cat. Dark red imprints marked both cheeks (possibly nail marks?), and my face HURT. I called TRU immediately, but my facialist was gone. The receptionist advised me to call back if it persisted the next day. I was worried, and insisted that this was NOT normal post-facial irritation. She repeated her advice to call back the next day and hung up.

I applied aloe vera and went (painfully) to bed. By the next morning, the dark red marks had started pigmenting, and I looked AWFUL. After paying over $150 for a facial, peel, and tip, I couldn't even go to work without heavy makeup.

When I returned the following day, the receptionist made a big fuss over THIS "visit" (aka damage control) being complimentary. An aesthetician examined my skin, said it was "just irritated and sensitive," and advised me to wear sunscreen. She gave me a smear of sunscreen in a cup, and sent me on my way.

NO apology. NO offer to reimburse the disastrous visit. Simply a "free" 10 minute visit and a day's worth of sunscreen. NO offer of follow-up to re-check my skin.

I will NEVER return to TRU. Skin sensitivity can vary, and accidents happen, but . . .
They made NO acknowledgement of an error, gave NO support when I called with a concern, and made NO significant effort to help fix the situation. BEWARE!

Pros: Clean.

Cons: Poor customer service. Pushy product sales.

.

Last Saturday, I had the tru02 facial at tru. It was a great experience, not only does my skin look great but I really appreciated the arms/hands and lower legs/feet massage during the treatment in addition to the usual "neck and face" one.

2
★★★★★

Last Saturday, I had the tru02 facial at tru. It was a great experience, not only does my skin look great but I really appreciated the arms/hands and lower legs/feet massage during the treatment in addition to the usual "neck and face" one.

Pros: parking

Cons: The lockers area where you change is small

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If you are looking to turn your skin around, go see Megan! She is one of the best. Caring, knowledgable ... she has really made my skin look better than it did 10 years ago. She has improved the texture, the tone, tightness and helped me with my adult breakouts. Her product recommendations are always right on and really helps supplement my home regime when I am between facials. I really can't say enough about Megan.

2
★★★★★

If you are looking to turn your skin around, go see Megan! She is one of the best. Caring, knowledgable ... she has really made my skin look better than it did 10 years ago. She has improved the texture, the tone, tightness and helped me with my adult breakouts. Her product recommendations are always right on and really helps supplement my home regime when I am between facials. I really can't say enough about Megan.

Pros: Close to downtown, Great service

Cons: Waiting room is a little small

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I came for a facial, my first. I wasn't sure what to expect, was a bit nervous. But, a little saint named Megan, made every thing all right!! Talked me through what to expect of the facial. Did all sorts of fancy things to my face. I didn't know I would be getting a massage- which, btw, was so deliciously relaxing. Taught me about stuff to do at home. Basically, she changed my feelings about my face. So, save your pennies, and buy all of your family and friends gift cards for the holidays. Could be the best gift ever. It was for me!

2
★★★★★

I came for a facial, my first. I wasn't sure what to expect, was a bit nervous. But, a little saint named Megan, made every thing all right!! Talked me through what to expect of the facial. Did all sorts of fancy things to my face. I didn't know I would be getting a massage- which, btw, was so deliciously relaxing. Taught me about stuff to do at home. Basically, she changed my feelings about my face. So, save your pennies, and buy all of your family and friends gift cards for the holidays. Could be the best gift ever. It was for me!

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.........Jerrol! This women rocks and has been a massage therapist for over 20 years. I left the spa so relaxed I forgot to grab my bag of goodies. She has an amazing touch, great pressure and the massage is 75 minutes versus many 50 minutes places for the same price as other spas. The shea butter she used made my body feel soft, not greasy. Thuy is excellent for pedicures, who pays attention to detail and can draw a little flower on your toes! Tru Spa is great if you are looking specifically for a "treatment" instead of the whole "spa" amenities. Next I'll have to try one of those oxygen facials I've been hearing about!

2
★★★★★

.........Jerrol! This women rocks and has been a massage therapist for over 20 years. I left the spa so relaxed I forgot to grab my bag of goodies. She has an amazing touch, great pressure and the massage is 75 minutes versus many 50 minutes places for the same price as other spas. The shea butter she used made my body feel soft, not greasy. Thuy is excellent for pedicures, who pays attention to detail and can draw a little flower on your toes! Tru Spa is great if you are looking specifically for a "treatment" instead of the whole "spa" amenities. Next I'll have to try one of those oxygen facials I've been hearing about!

Pros: massage by Jerrol

Cons: no amenities

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I have been coming here for about 2 years and really can't get enough of this place. I work in the financial district so location is wonderful. I often times find myself dreaming of the rainforest room towards the end of my day and have been known, on occasion to slip out early to head over to Tru when it's been a stressful day at the office. Although their facials are by far my favorite and in my opinion best facials in the city, or any city for that matter, i have yet to have a poor treatment here. I've been with many of their technicians, but from memory I would recommend Megan, Rhonda (both for facials and massage) Logan and Elizabeth. Their staff is on point at all times and they always try to accomodate even last minute appointments. I love tru and recommend it to all of my friends and co-workers.

2
★★★★★

I have been coming here for about 2 years and really can't get enough of this place. I work in the financial district so location is wonderful. I often times find myself dreaming of the rainforest room towards the end of my day and have been known, on occasion to slip out early to head over to Tru when it's been a stressful day at the office. Although their facials are by far my favorite and in my opinion best facials in the city, or any city for that matter, i have yet to have a poor treatment here. I've been with many of their technicians, but from memory I would recommend Megan, Rhonda (both for facials and massage) Logan and Elizabeth. Their staff is on point at all times and they always try to accomodate even last minute appointments. I love tru and recommend it to all of my friends and co-workers.

Pros: staff, treatments,

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I had a deep tissue massage by Stephen and it was awful. I get deep tissues regularly and I know how I feel after a good treatment. I usually feel no tightness and my knots are gone, and I'm left feeling loose, relaxed, and relieved. After my $100+ massage, I felt just the same as before! I asked Stephen why I still felt tight and still felt knots in my upper back and neck. As he quickly ushered me to the locker room, he just said he did not feel knots. Tru can keep the robes and the champagne, all I want is someone to relieve my aching back!

0
★☆☆☆☆

I had a deep tissue massage by Stephen and it was awful. I get deep tissues regularly and I know how I feel after a good treatment. I usually feel no tightness and my knots are gone, and I'm left feeling loose, relaxed, and relieved. After my $100+ massage, I felt just the same as before! I asked Stephen why I still felt tight and still felt knots in my upper back and neck. As he quickly ushered me to the locker room, he just said he did not feel knots. Tru can keep the robes and the champagne, all I want is someone to relieve my aching back!

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I booked my first brazilian here after scouring CitySearch for the most miniscule differences in reviews of the best places in San Francisco. I originally had an appointment at Bella Pelle and ended up having to cancel it b/c of something that came up randomly. They didn't have availability for when I could make it, so I wound up booking at Tru. They randomly gave me Jen, and I was nervous because it was my first brazilian. They assured me that she had a great reputation. I read all the reviews here, and I have to say that there are very few that discuss Tru's brazilian waxes, which made me nervous, too. But when I went in Jen was absolutely AMAZING. She's really chill, adorable, and was totally natural and conversational, even in the face of smearing pink wax all over my netherregions.

The only reason that I don't give the place 5 stars is that the girls working at the front - while they were adorable and sweet - were not exactly helpful in that they showed me into the bathroom to put numbing cream before my wax, but then did not give me any instructions as to where I shoud go next. I had to come out of the back room where the bathroom was, wait on a line until they were done serving other customers, and then ask them where to go while they gave me a look like I had 6 heads. Then then merely pointed over to a couch in the corner of the front room, rather than leading me into the supposed "fresh-baked brownie" waiting area that I had read about. Luckily that meant I would not be tempted to snack, but it would have been nice to have the service that was promised.

However, all in all, this place was great because of the quality of the esthetician. Jen, great job! You saved the day :)

2
★★★★☆

I booked my first brazilian here after scouring CitySearch for the most miniscule differences in reviews of the best places in San Francisco. I originally had an appointment at Bella Pelle and ended up having to cancel it b/c of something that came up randomly. They didn't have availability for when I could make it, so I wound up booking at Tru. They randomly gave me Jen, and I was nervous because it was my first brazilian. They assured me that she had a great reputation. I read all the reviews here, and I have to say that there are very few that discuss Tru's brazilian waxes, which made me nervous, too. But when I went in Jen was absolutely AMAZING. She's really chill, adorable, and was totally natural and conversational, even in the face of smearing pink wax all over my netherregions.

The only reason that I don't give the place 5 stars is that the girls working at the front - while they were adorable and sweet - were not exactly helpful in that they showed me into the bathroom to put numbing cream before my wax, but then did not give me any instructions as to where I shoud go next. I had to come out of the back room where the bathroom was, wait on a line until they were done serving other customers, and then ask them where to go while they gave me a look like I had 6 heads. Then then merely pointed over to a couch in the corner of the front room, rather than leading me into the supposed "fresh-baked brownie" waiting area that I had read about. Luckily that meant I would not be tempted to snack, but it would have been nice to have the service that was promised.

However, all in all, this place was great because of the quality of the esthetician. Jen, great job! You saved the day :)

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ok..so I thought this place would at least have a cool and modern room for mani and pedi but I was wrong. Yes, the whole entire place looks just like the pictures on the website but the mani and pedi room was really not what I expected. It was small and only had 3 stations. Even though the flat screen TV was cool everything else was definitely average. I have been to places in LA where they offer $50 bucks for Express Mani 'n pedi and it was Excellent. but for the price that they charge for in Tru is definitely not worth your money. I ended up with uneven nails and I got hang nails within 4 days!! the milk and cinnamon scrub they use for my hands did not smell so great after I was done. so my peppermint pedi was okay but definitely not worth $45!! My nails started chipping within 5 days and my pedi survived for 10 days...Overall, my experience was below average...not to mention we have to pay $5 extra for parking..so not worth your time! My pedi from the place in LA lasted me seriously 1 month!! I am not joking nor kidding...my mani only lasted 2 weeks before it started chipping...so I suggest maybe stick with their other treatments..

1
★★☆☆☆

ok..so I thought this place would at least have a cool and modern room for mani and pedi but I was wrong. Yes, the whole entire place looks just like the pictures on the website but the mani and pedi room was really not what I expected. It was small and only had 3 stations. Even though the flat screen TV was cool everything else was definitely average. I have been to places in LA where they offer $50 bucks for Express Mani 'n pedi and it was Excellent. but for the price that they charge for in Tru is definitely not worth your money. I ended up with uneven nails and I got hang nails within 4 days!! the milk and cinnamon scrub they use for my hands did not smell so great after I was done. so my peppermint pedi was okay but definitely not worth $45!! My nails started chipping within 5 days and my pedi survived for 10 days...Overall, my experience was below average...not to mention we have to pay $5 extra for parking..so not worth your time! My pedi from the place in LA lasted me seriously 1 month!! I am not joking nor kidding...my mani only lasted 2 weeks before it started chipping...so I suggest maybe stick with their other treatments..

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I had one of the best therapeutic massages of my life, thank to Scott at Tru. He is strong but sensitive. He was very skilled at finding the pressure points to relieve my lower back, sciatic and forearm pains. Highly recommended for those who prefer deep tissue massage.

2
★★★★★

I had one of the best therapeutic massages of my life, thank to Scott at Tru. He is strong but sensitive. He was very skilled at finding the pressure points to relieve my lower back, sciatic and forearm pains. Highly recommended for those who prefer deep tissue massage.

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I didn't like my pedi at all! The room where they put me in for pedi is so small and not pretty at all. Just a basic chair and nothing luxurious! Any my pedicurist is not very detailed in her work. I would not recommend this place for mani and pedi.

0
★☆☆☆☆

I didn't like my pedi at all! The room where they put me in for pedi is so small and not pretty at all. Just a basic chair and nothing luxurious! Any my pedicurist is not very detailed in her work. I would not recommend this place for mani and pedi.

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Bought my wife the "Full Monte" as a delayed anniversary gift, she's never had the pampered spa treatment before, so she got this while I was in a conference (we're from out of state). Her report consisted mainly of exclamations of "oh my God", and "awesome", and "absolutely wonderful". Her therapist, Sarah, was so good at her craft that my wife fell asleep twice during the massage - obviously she was made to feel welcome and not at all a stranger. Highly recommended - she had some back and shoulder pain (chronic) going out there, this fixed her aches and pains for the rest of our week and a half in San Francisco. It's nice when the reality matches the advertising.

2
★★★★★

Bought my wife the "Full Monte" as a delayed anniversary gift, she's never had the pampered spa treatment before, so she got this while I was in a conference (we're from out of state). Her report consisted mainly of exclamations of "oh my God", and "awesome", and "absolutely wonderful". Her therapist, Sarah, was so good at her craft that my wife fell asleep twice during the massage - obviously she was made to feel welcome and not at all a stranger. Highly recommended - she had some back and shoulder pain (chronic) going out there, this fixed her aches and pains for the rest of our week and a half in San Francisco. It's nice when the reality matches the advertising.

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I was in town from Chicago and had a spa day on May 24th. It was the best spa day I have ever had, and we have great spas here at home. I had an amazing1:45 min massage with Landon, and Rachael was great for my facial and back treatment. My moji-toe pedicure was also great, and the champagne mojito that came with it was out of this world. The customer service was great and the spa is beautiful. I'll be back in San Francisco at the end of August, and I'll definitely be making a trip back to Tru. Thanks everyone...I had a wonderful experience and I cannot wait until I return!!

2
★★★★★

I was in town from Chicago and had a spa day on May 24th. It was the best spa day I have ever had, and we have great spas here at home. I had an amazing1:45 min massage with Landon, and Rachael was great for my facial and back treatment. My moji-toe pedicure was also great, and the champagne mojito that came with it was out of this world. The customer service was great and the spa is beautiful. I'll be back in San Francisco at the end of August, and I'll definitely be making a trip back to Tru. Thanks everyone...I had a wonderful experience and I cannot wait until I return!!

Pros: Service, Ambience, Prompt

Cons: NONE!!!

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I came here after searching CS for the perfect facial before my wedding and the reviews do not lie! OMG, my skin has never looked better. I got tons of waxing done too, and i'm never getting waxed with a strip again! The hard wax makes brazilians sooo much less painful (not sure what the review below is referring too...?) The esthetician I found out while chatting during my treament has been in the industry for over 10 years, as has many of their staff, so no matter who you're with you will be taken care of. I also received a massage after the facial and all my waxing and left feeling incredible. I can't wait to go back!

2
★★★★★

I came here after searching CS for the perfect facial before my wedding and the reviews do not lie! OMG, my skin has never looked better. I got tons of waxing done too, and i'm never getting waxed with a strip again! The hard wax makes brazilians sooo much less painful (not sure what the review below is referring too...?) The esthetician I found out while chatting during my treament has been in the industry for over 10 years, as has many of their staff, so no matter who you're with you will be taken care of. I also received a massage after the facial and all my waxing and left feeling incredible. I can't wait to go back!

Pros: facial, staff, waxing, massage

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I scheduled an appt for a bikini wax and was told to get there 15 mins early. Although it's nice that they offer you a bottle of water and a magazine when you get there, it seems like a waste of 15 mins since there was no apparent reason for getting there so early-I was seen exactly at my appointment time.

The wax itself was mediocre. I'm not sure if it's because they don't use cloth strips, but I've never had anyone remove wax without pulling the skin taut first. The result was very painful and I had some small bruises the next day. I felt like she was going over the same places again and again which never happens when they do use the strips.

I may try this spa for another treatment since the reviews are so good, but I will go elsewhere for waxing.

1
★★★☆☆

I scheduled an appt for a bikini wax and was told to get there 15 mins early. Although it's nice that they offer you a bottle of water and a magazine when you get there, it seems like a waste of 15 mins since there was no apparent reason for getting there so early-I was seen exactly at my appointment time.

The wax itself was mediocre. I'm not sure if it's because they don't use cloth strips, but I've never had anyone remove wax without pulling the skin taut first. The result was very painful and I had some small bruises the next day. I felt like she was going over the same places again and again which never happens when they do use the strips.

I may try this spa for another treatment since the reviews are so good, but I will go elsewhere for waxing.

Pros: Validate parking

Cons: not the best service

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A girlfriend and I decided to check this place out on a trip to San Fran after seeing all the great reviews for this place on CitySearch. What a delight!! The place is beautiful, the customer service is excellent (who's going to say no to pre- and post-facial champagne?). If you're in town and looking for a totally relaxing experience with absolutely NO sales pressure, book an appointment with Kristy. She rocks!!

2
★★★★★

A girlfriend and I decided to check this place out on a trip to San Fran after seeing all the great reviews for this place on CitySearch. What a delight!! The place is beautiful, the customer service is excellent (who's going to say no to pre- and post-facial champagne?). If you're in town and looking for a totally relaxing experience with absolutely NO sales pressure, book an appointment with Kristy. She rocks!!

Pros: Great Ambience - and Champagne!

Cons: None that I experienced...

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I am 12 years old. I love getting my nails done at Tru Spa!!! And how you can watch any move you like or if you don?t have any movie than it will play one for you that you will like!!! The sinks in the bathrooms are cool! It has a motion hand screen that will come down like a little waterfall.

2
★★★★★

I am 12 years old. I love getting my nails done at Tru Spa!!! And how you can watch any move you like or if you don?t have any movie than it will play one for you that you will like!!! The sinks in the bathrooms are cool! It has a motion hand screen that will come down like a little waterfall.

Pros: I like the manicures

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Never had skin problems ever but, last year I broke out in ?massive? adult acne. I hated the way I felt and hated my skin. If I had the nerves, I would have cut off my skin- thank goodness I didn?t- lol. With little knowledge about skin care I sought help at Tru. The staff at Tru (doesn?t matter which one you book with) is incredibly educated and well trained. They actually care! My skin is immaculate now thanks to Tru. Tru Staff will literally have you fall in love with yourself again and again. High five to all the Staff? I totally recommend!

2
★★★★★

Never had skin problems ever but, last year I broke out in ?massive? adult acne. I hated the way I felt and hated my skin. If I had the nerves, I would have cut off my skin- thank goodness I didn?t- lol. With little knowledge about skin care I sought help at Tru. The staff at Tru (doesn?t matter which one you book with) is incredibly educated and well trained. They actually care! My skin is immaculate now thanks to Tru. Tru Staff will literally have you fall in love with yourself again and again. High five to all the Staff? I totally recommend!

Pros: Skilled Sraff, Clean Facility, Parking

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I decided to write about my most recent experience at Tru which was a massage that was wonderful, but after reading the below review I think I need to comment on it. I've done the Pairs Polish and it's amazing! He must have had an abnormal experience because I brought my boyfriend in for it and both of us were wow'd by the treatment, the facility, the staff and the awesome experience and fun that comes with doing the Pairs Polish together. It is a MUST try!!!
As for my massage, I was with a therapist named Leslie, and she was amazing! I've had many massages over the years and this was one of, if not the best I've ever had. The lights, the music, the shea butter they use all add t0 the perfect atmosphere then her skill just tops it off.
Have also had facials and waxing at Tru with many different estheticians and they're all great! Their facials are my favorite treatment and just leave my skin looking wonderful. I heard they just added a ton of new things to many of their facials so I can't wait to try them all out!
By far the best spa in the city!

2
★★★★★

I decided to write about my most recent experience at Tru which was a massage that was wonderful, but after reading the below review I think I need to comment on it. I've done the Pairs Polish and it's amazing! He must have had an abnormal experience because I brought my boyfriend in for it and both of us were wow'd by the treatment, the facility, the staff and the awesome experience and fun that comes with doing the Pairs Polish together. It is a MUST try!!!
As for my massage, I was with a therapist named Leslie, and she was amazing! I've had many massages over the years and this was one of, if not the best I've ever had. The lights, the music, the shea butter they use all add t0 the perfect atmosphere then her skill just tops it off.
Have also had facials and waxing at Tru with many different estheticians and they're all great! Their facials are my favorite treatment and just leave my skin looking wonderful. I heard they just added a ton of new things to many of their facials so I can't wait to try them all out!
By far the best spa in the city!

Pros: facility, staff, skill,

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I took advantage of an online coupon offered to people who have been to Tru Spa in the past year and pampered myself with the Moji-Toe pedicure and Vanilla Sky manicure at a huge discount. The Moji-Toe actually comes with a Mojito! Just seconds after I slipped my tired feet into the aromatic soaking tub, my minty drink arrived. Mounted to the wall in front of me was a TV playing recent episodes of Grey's Anatomy. I'd never watched the show before, but midway through the second episode, I was hooked and didn't want to leave, even though my toes and fingers were completely dry. I expected to be politely shoved out the door, but instead I was offered another Mojito and encouraged to stay til the end of the show. Now that's what I call service! Thanks, Tru Spa!

2
★★★★★

I took advantage of an online coupon offered to people who have been to Tru Spa in the past year and pampered myself with the Moji-Toe pedicure and Vanilla Sky manicure at a huge discount. The Moji-Toe actually comes with a Mojito! Just seconds after I slipped my tired feet into the aromatic soaking tub, my minty drink arrived. Mounted to the wall in front of me was a TV playing recent episodes of Grey's Anatomy. I'd never watched the show before, but midway through the second episode, I was hooked and didn't want to leave, even though my toes and fingers were completely dry. I expected to be politely shoved out the door, but instead I was offered another Mojito and encouraged to stay til the end of the show. Now that's what I call service! Thanks, Tru Spa!

Pros: Great staff, validated parking in the hotel garage

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I've been coming to Tru for awhile now and I must say, there's nowhere that I could or would rather go to for treatments. The facials always leave my skin glowing and looking so healthy. I usually see Jen or Rachel for waxing (but I've gone to many others too and they all do an equally amazing job) and their skill combined with the use of hard wax just can't be beat! I never have any of those post-wax issues that so many unfortunate women must suffer through (bumps, sensitivity, ingrown hairs, etc.) and I absolutely love the results every single time. Manicures/Pedicures are always meticulously done with TOP-notch results (the polish lasts for weeks!) and I love being able to sit back and watch endless episodes of Grey's Anatomy while sipping on a yummy Mojito. Lastly, the front desk staff are always so courteous and friendly, not to mention knowledgable about products and they know/greet me by name. So thanks Tru, for welcoming me, pampering me, relaxing me, and making me fabulous!!

2
★★★★★

I've been coming to Tru for awhile now and I must say, there's nowhere that I could or would rather go to for treatments. The facials always leave my skin glowing and looking so healthy. I usually see Jen or Rachel for waxing (but I've gone to many others too and they all do an equally amazing job) and their skill combined with the use of hard wax just can't be beat! I never have any of those post-wax issues that so many unfortunate women must suffer through (bumps, sensitivity, ingrown hairs, etc.) and I absolutely love the results every single time. Manicures/Pedicures are always meticulously done with TOP-notch results (the polish lasts for weeks!) and I love being able to sit back and watch endless episodes of Grey's Anatomy while sipping on a yummy Mojito. Lastly, the front desk staff are always so courteous and friendly, not to mention knowledgable about products and they know/greet me by name. So thanks Tru, for welcoming me, pampering me, relaxing me, and making me fabulous!!

Pros: jen & rachel, good product selection, validated parking, great staff

Cons: absolutely none!

.

So I got a couples spa treatment for me and my girlfriend as a Valentines gift. Paid $200 and felt like I was rushed (we were 15 minutes early) through the process in less than 45 minutes. The lady who helped us tried rushing us from the locker to the "rainroom". She never really gave us any instruction so we had to guess and assume. The rooms had long hair near the drains from the previous customers. We found that very gross. Once we changed we were never asked how it was and showed ourselves out the door.

Also they don?t truly "validate" your parking. You still have to pay $5.

Overall very disappointed. Would not recommend to a friend, save your money.

0
★☆☆☆☆

So I got a couples spa treatment for me and my girlfriend as a Valentines gift. Paid $200 and felt like I was rushed (we were 15 minutes early) through the process in less than 45 minutes. The lady who helped us tried rushing us from the locker to the "rainroom". She never really gave us any instruction so we had to guess and assume. The rooms had long hair near the drains from the previous customers. We found that very gross. Once we changed we were never asked how it was and showed ourselves out the door.

Also they don?t truly "validate" your parking. You still have to pay $5.

Overall very disappointed. Would not recommend to a friend, save your money.

Pros: nice lobby

Cons: overpriced, staff, dirty

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I am a hairdresser and have worked in salon & spas-so I know my stuff-my experience was superior. My facial with dermabrasion and oxegen was plentifull and well worth the money spent. Jen was very nice and personanble- she made sure I had enough of what I wanted-not skimpy at all on service. I like the clean simplicity of the spa. Steps fron the door is validated/valet parking at 5.00 which makes it easy to roll up and out of the spa. I treated my partner to a massage- he loved it. The manacures and pedicures are special with oatmeal, milk and other nurturing ingredients for the feet and skin.

2
★★★★★

I am a hairdresser and have worked in salon & spas-so I know my stuff-my experience was superior. My facial with dermabrasion and oxegen was plentifull and well worth the money spent. Jen was very nice and personanble- she made sure I had enough of what I wanted-not skimpy at all on service. I like the clean simplicity of the spa. Steps fron the door is validated/valet parking at 5.00 which makes it easy to roll up and out of the spa. I treated my partner to a massage- he loved it. The manacures and pedicures are special with oatmeal, milk and other nurturing ingredients for the feet and skin.

Pros: $5.00 validated parking, location of entrance to valet, products

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I will never let anyone else touch my face! I came in for the Tru 02 because I'd read about it in a magazine, and it lived up to it's hype. My skin looked and felt amazing immediately afterward and the results actually lasted. Their product selection was impressive, but the actually use the products you see in their lobby in the facials too which many spas I've been too use cheaper products in their backbar so that was a big plus. This place gets 2 thumbs up from me and I'll be returning to get more facials and test out other treatments soon.

2
★★★★★

I will never let anyone else touch my face! I came in for the Tru 02 because I'd read about it in a magazine, and it lived up to it's hype. My skin looked and felt amazing immediately afterward and the results actually lasted. Their product selection was impressive, but the actually use the products you see in their lobby in the facials too which many spas I've been too use cheaper products in their backbar so that was a big plus. This place gets 2 thumbs up from me and I'll be returning to get more facials and test out other treatments soon.

Pros: Facials!

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Recently, I enjoyed a facial at Tru Spa. The setting is relaxing. The staff was friendly and helpful. There was no sales pressure. The snacks looked like they'd been out for a little too long, but the champagne was lovely. Thanks!

2
★★★★☆

Recently, I enjoyed a facial at Tru Spa. The setting is relaxing. The staff was friendly and helpful. There was no sales pressure. The snacks looked like they'd been out for a little too long, but the champagne was lovely. Thanks!

Pros: nice staff, relaxing

.

My boyfriend surprised me with the Pairs Polish treatment and massage the day before Valentines day and it was amazing!! The staff is so friendly, the facility is top notch, and the rainforrest room is a blast! I couldn't have asked for a better experience or gift for valentines day. The massage was great, we were both very satisfied with the outcome and can't wait to come back for more! Loved it!

2
★★★★★

My boyfriend surprised me with the Pairs Polish treatment and massage the day before Valentines day and it was amazing!! The staff is so friendly, the facility is top notch, and the rainforrest room is a blast! I couldn't have asked for a better experience or gift for valentines day. The massage was great, we were both very satisfied with the outcome and can't wait to come back for more! Loved it!

Pros: Wet Treatments and massage

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I have lived in the city for ages and am so bumed I just found out about this place. As soon as I waked in i knew I was going to become a regular here. Everything is so bright, clean and professional feeling. I went in only for a wax because I'd heard good things from co-workers, but chatted with the esthetician about the other services and booked a facial for next week while I was checking out. I also bought 2 gift certificates for friends so they can come with me! This is the perfect place to get a great gift for someone in the city! They will not be disappointed. Can't wait for my facial next week :)

2
★★★★★

I have lived in the city for ages and am so bumed I just found out about this place. As soon as I waked in i knew I was going to become a regular here. Everything is so bright, clean and professional feeling. I went in only for a wax because I'd heard good things from co-workers, but chatted with the esthetician about the other services and booked a facial for next week while I was checking out. I also bought 2 gift certificates for friends so they can come with me! This is the perfect place to get a great gift for someone in the city! They will not be disappointed. Can't wait for my facial next week :)

Pros: wax, atmosphere, location

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A good waxer is hard to find but I found her at Tru. Stephanie was professional and made me feel like I was chatting with a good friend during my wax. She made the whole experience virtually painless with her small talk and fast hands. It was a great experience and I will definitley be back very soon.

2
★★★★★

A good waxer is hard to find but I found her at Tru. Stephanie was professional and made me feel like I was chatting with a good friend during my wax. She made the whole experience virtually painless with her small talk and fast hands. It was a great experience and I will definitley be back very soon.

Pros: Skilled Aesthetician Friendly Service

Cons: None

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Stefani gave me the best facial I've ever had...she took her time and her attention to detail was meticulous...My skin has never been cleaner or happier and I left the spa feeling 10 years younger...how is it that a facial can put a spring in your step?...Well, I must say that Stefani's facial sure did...she's the best and I will certainly go back to her for anything I need...she knows everything there is to know and I trust her implecitily...she's the one to go to !!!

2
★★★★★

Stefani gave me the best facial I've ever had...she took her time and her attention to detail was meticulous...My skin has never been cleaner or happier and I left the spa feeling 10 years younger...how is it that a facial can put a spring in your step?...Well, I must say that Stefani's facial sure did...she's the best and I will certainly go back to her for anything I need...she knows everything there is to know and I trust her implecitily...she's the one to go to !!!

 

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