Godiva Chocolatier

★★☆☆☆
  • 2855 Stevens Creek Blvd Westfield Valley Fair Mall

    Santa Clara, CA 95050

    Map & Directions
  • 408-247-4115

About Godiva Chocolatier

Categories
  • Chocolate
  • Food Stores
Details
  • Godiva
  • Shop Online
Hours
M-F 10:30am-9pm, Sa 10am-9pm, Su 11am-6pm
2.2 5
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.

I love the chocolates at Godiva, definitely the best. The customer service there isn't good. I went to the store over the weekend and I was treated very poorly. There were four staff members behind the counter and one of them came to my service while the other three stood there staring me down and whispering to each other. The woman who came to "help" me couldn't speak a word of english and wasn't very helpful. I returned later on to purchase a gift for a family member I forgot to get when I was there and the three associates were still standing in the same spot ignoring all the customers that were currently in the store. I will not be returning to this location again.

1
★☆☆☆☆

I love the chocolates at Godiva, definitely the best. The customer service there isn't good. I went to the store over the weekend and I was treated very poorly. There were four staff members behind the counter and one of them came to my service while the other three stood there staring me down and whispering to each other. The woman who came to "help" me couldn't speak a word of english and wasn't very helpful. I returned later on to purchase a gift for a family member I forgot to get when I was there and the three associates were still standing in the same spot ignoring all the customers that were currently in the store. I will not be returning to this location again.

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.

Godiva Chocolates is way over rated. The chocolates don't taste fresh and they hardly have any nuts and chews. It is mostly soft centers. See's has a much higher quality product.

2
★★☆☆☆

Godiva Chocolates is way over rated. The chocolates don't taste fresh and they hardly have any nuts and chews. It is mostly soft centers. See's has a much higher quality product.

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This store has many great gift items at holiday time. I purchased hot cocoa mix which made a great stocking stuffer for my friend who loves Godiva chocolates.

3
★★★☆☆

This store has many great gift items at holiday time. I purchased hot cocoa mix which made a great stocking stuffer for my friend who loves Godiva chocolates.

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this store sells a lot of chocolate of different kinds. they also sell fruits covered in chocolate but everything is expensive, and the chocolate is just normal. it just looks nice and tasty but you can get that kind of chocolate at the sweet factory or some candy store. the staff is nice and the store is clean / organized.

3
★★★☆☆

this store sells a lot of chocolate of different kinds. they also sell fruits covered in chocolate but everything is expensive, and the chocolate is just normal. it just looks nice and tasty but you can get that kind of chocolate at the sweet factory or some candy store. the staff is nice and the store is clean / organized.

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.

Godiva sells extremely expensive chocolate which is nothing better than what you get at a nice grocery store. The packaging is fancy, but the chocolate itself is not worth the money they try to charge. They sometimes on the weekend let you sample their chocolates. The store is then very crowded. The store looks neat and clean and the staff is friendly. The store is located at the Valley Fair Mall with plenty of parking. Try another chocolate store in this mall instead.

2
★★☆☆☆

Godiva sells extremely expensive chocolate which is nothing better than what you get at a nice grocery store. The packaging is fancy, but the chocolate itself is not worth the money they try to charge. They sometimes on the weekend let you sample their chocolates. The store is then very crowded. The store looks neat and clean and the staff is friendly. The store is located at the Valley Fair Mall with plenty of parking. Try another chocolate store in this mall instead.

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Message from Godiva Chocolatier

Since 1926 GODIVA Chocolatier has been the premier maker of fine Belgian chocolate with more than 450 boutique store operating worldwide. Godiva Chocolatier Westfield Valley Fair Mall offers a selection of freshly dipped treats in addition to our luxury chocolate gift boxes, irresistible chocolate truffle and butter shortbread biscuit cookies. Come discover the amazing things we do with chocolate every day in our store located at 2855 Stevens Creek Blvd in Santa Clara, CA.

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