This is one of our favorite places to eat, even if the atmosphere is pretty loud most of the time. Food is consistently good. I'm a sucker for their sweet potato side and rolls--died and gone to heaven! They have attractive early bird specials and happy hour drinks. We don't like the fact that you can't make reservations because there is always a wait after 5 pm. You can do call-ahead seating, but that can be hit-and-miss also. If you eat a meal while sitting at the bar, be prepared to have people who are waiting to be seated standing directly behind you jostling you and sharing their conversations with you. We won't do that again. Nonetheless we keep going back--just earlier to avoid some of the crowd madness.
We went to eat at the Texas Roadhouse when we first moved here last year. They had excellent waitstaff and management at that time. Since then we have been at least once a month and are not sure if we will go back. We are always shuffled to the tiny back section that must be put aside for people with kids, because we are all there. Like sardines. Our waiter on this most recent visit was ok but brought out a doulbe order of our food and then tried to charge us for it.
CONS: Staff, Management, store layout
As non-beef/pork eaters, we've ordered 3 things for take-out: catfish, fried shrimp and smothered chicken. With the exception of loving the catfish, my boyfriend agrees it's all just ok. The catfish and fried shrimp are coated in a very coarse corn meal rather than the finer grade everyone typically cooks with. It's a strange grainy texture (like sand in your mouth), especially on the shrimp which we both expected to be battered. The smothered chicken wasn't smothered at all. It was grilled and served with onions and mushrooms added to the top- no gravy or sauce (which is what smothered means), not even a drop of juice in the bottom of the container. It was good tasting, but not at all what we ordered. It's all just OK. Maybe if we ate beef, we'd find the better part of the menu here.
Pros: great rolls
The steaks at Texas Roadhouse are aged and seasoned and always grilled perfectly to order. They are tender and delicious. The country-fried steak is not chopped but a gigantic thin slice of sirloin, and the gravy is true white country gravy!
Many delicious side dish choices. Excellent Caesar Salad. Friendly and efficient waitstaff. Best Margaritas!!!