Spa Universaire

I absolutely loved my trip to this spa. My best friend and I wanted a facial and massage, and we were treated like gold. From the second you walk through the door, the staff makes you feel relaxed and very important. I HIGHLY highly recommend this spa, and I will definitely be returning!

Pros: Completely relaxing atmosphere in the heart of downtown.

Cons: A little pricy

Posted 09/06/09

If you are wanting a great massage, then ask for Jen Smallwood. Jen is professional, easy to talk to, and excellent at what she does. She provides a calming and soothing environment before she begins her massage . She knows exactly what she is doing and where you need the most work on your body. I always leave one of Jen's sessions feeling stress free, comfortable, and relaxed. She is worth every dime spent and you will definitely feel amazing when she is finished.

Posted 08/23/09

I have had many manicures and pedicures in and out of the state. None of them hold a candle to the service that Rachel Barta gives you @ Spa Universaire. You owe it to yourself to experience her expertise, you won't be disappointed ! ! !

Pros: Perfection

Cons: None

Posted 08/04/09

This spa is unassuming and pleasant. The therapy rooms are awesome and themed ....rocky mountain room, sahara, etc. But the reason I go here is because the massages are the best. Absolute best. I frequent spas and have had tons of massages. The best one I have ever had was here. Ask for Eric. He rocks.

Posted 07/30/09

I regularly go to Spa Universaire for facials. Kristen Loersh does an amazing job. She takes great care of my skin, and has a great touch. I always feel like a million bucks after my facials. I like the spa overall - it's a small, simple spa which is easy to get into for a high quality services - even on short notice.

Pros: Nice staff, great spa professionals, easy to book an appt

Posted 07/29/09

My husband and I visited this spa not to long ago. The receptionist was pleasant but very nervous. There was a thin older looking woman watching her every move. I had to assume that this woman was her boss. This was the first thing that we noticed and it made us uneasy. She took us back and had us change and do some paperwork. The lounge was small and uncomfortable it seemed more like a hallway than a lounge. My robe was torn and worn. My husband?s robe did not fit him very well which made him uncomfortable. As for the slippers, they looked moldy. When they finally came to get us for our massage, we had to walk up some dark stairs. We actually walked out of the spa to go to our room. Then we walked through the manicure room, which had a couple people getting pedicures. The door to our room was off the manicure room. There was something dark splattered on the wall in our room. I do not know what it was but it was unpleasant. The blanket on the massage table was stained. During our massage, the people in the manicure room were talking very loudly. I was sure I heard someone using the toilet and flushing as if the bathroom were right next to us. I noticed another door before we arrived at our room that was obviously adjacent to our room and contained a bathroom. As well as other fainter but still audible voices. The best part of this entire experience was the massage. The massage was good but not the best I have ever had. The therapists were warm and very friendly, which helped a little. It was a little awkward to come out of the massage room to have people getting their nails done staring at us. I was glad to leave. I will never return to this spa and would not recommend it to anyone. I am a very upbeat and easy-going person. I do not normally do this sort of thing but I think everyone should be aware that this is the dirtiest spa we have ever been to.

Pros: Massage good

Cons: Too many to list

Posted 07/12/09

My massage therapist, Lucy Y, is incredibly strong and knows how to knead out the knots. I've had a lot of massages over the years, but she is probably the best masseuse I've experienced. 60 minutes flies by -- I never want it to end.

Pros: One of the best massage therapists I've come across

Cons: None

Posted 07/07/09

I have been completely spoiled for the last 4 years. Kristen gives the most unbelievable facials. She is thorough, very personable and professional. You can really tell she loves what she does. I can truthfully say that no one compares to Kristen.

Pros: best facial in town

Cons: none

Posted 07/07/09

I have had MANY massages at spas all over the country and can say that Spa Universaire is a real gem, and Eric is the best massage therapist I have seen. I've been going to Spa Universaire for some time now, and only had my first massage with Eric recently. While he is phenomenal, and who I will request to see, I must say, I haven't had a bad massage at Spa Universaire from any of their therapists - it is always a wonderful, relaxing experience.

Pros: everything

Cons: nothing

Posted 07/05/09

I have recieved massage from many of the best spas in the world, Spa V in the Hotel Victor in South Beach to Spachakra in Sydney. A close friend of mine recommended that I try Spa Universaire. The spa itself is quite average. Nothing really spectacular. The staff was warm but seemed a little on edge with the exception of my therapist. Ken S. was warm and made me feel extremely comfortable. I do not normally care for a male masseur but Ken made me feel at ease and provided the perfect touch. The pressure was exactly what I needed. He was quiet and seemed to know exactly what my body needed. I felt refreshed and relaxed before, during and after my massage. Thank you Ken for a great experience, it was truly the best massage I have ever had. I will be back to see Ken when I come back to Denver and I recommend that you do the same.

Pros: Massage quality

Cons: Seemed to be some tension in the air

Posted 06/22/09

I had a massage from Romina and it really released my tension. I love this place because it is open on Sundays.

Posted 06/07/09

Kristen does a great job of making a what we think is a considerably unpleasant experience (waxing) somehow enjoyable. She is professional, thorough, uses care to have a clean enviornment and is very knowledgable in her field. The spa atmosphere is a respite from my crazy busy day with the relaxing environment and pleasing staff.
I'm a fan and love the results!
L

Posted 01/20/09

Spa Universaire's wax specialist extraordinaire (not her actual title, but it's what I call her), Kristen, is awesome. She's seen me through eyebrow and bikini waxes during BOTH pregnancies! I would recommend Spa Universaire for prenatal massages, too - ask for the water bed/pillow. It allows you to lie on your back during the massage, which is a rare treat for prenatal massages! EXCELLENT!

Posted 12/22/08

I've been going here for over 4 years now and love it. The therapists are professional. The treatments consistent and very fairly priced.
I'd recommend it for everything from an eye brow wax to pre-natal massage.
Ask for Kristen and you can't go wrong!

Pros: Parking, full line of services, professional, flexible

Cons: Relaxation room is small.

Posted 11/24/08

Ken is amazing! He is great for any type of massage, but deep tissue and neuromuscular work are is forte. He is attentive to your needs and he will even massage out of his home. Thank you ken for making me feel better!

Pros: knowledgable staff, relaxing treatments, free parking, Aveda spa

Posted 09/20/08

I've been to several different spas in Denver and around the world before I found Spa Universaire. I read all of the reviews before visiting the spa and was a bit nervous about what my experience would be like. I was very, very pleased with the service! When I arrived 30 minutes early, I was greeted by first name and shown around the spa. I completed some paperwork, changed into a comfy robe, some great massaging sandals and relaxed alone in the steam room (can only fit 2-3, but you can lock the outer door so it's very private and doesn't have that communal feel) with some nice aveda tea. My first treatment was the dead sea salt glow (actually, i first started with a foot bath) followed by the swedish massage. The masseuse was very attentive to pressure points, scents, comfort, etc and would have to say the best massage I've ever had. I finished with a one hour european facial which included the extractions and a nice mask. The products were all explained to me, but there was no push to buy (which i appreciated)! As a side note, I had a booking conflict and the spa was very accommodating to change certain services in lieu of another; as the lady put it "you're the guest and we'll do what you want". I have to say the customer service, knowledge and expertise at this spa has been some of the best i've ever had. The building has an old charm to it, but being right off Speer Blvd it still remains inviting, relaxing and exactly what a true spa in downtown Denver should have. Definitely highly recommended!

Pros: Aveda products, private steam shower, tea, customer service

Cons: Parking during the week might be bad; only 5 free spot dedicated to spa.

Posted 06/27/08

I could not bealive how great the service was. I loved the feal the ebbs and flow that srounded the spa. The best part was the hot sweet tea and the wonderfull massage I experienced. Ken is a wonderfull, caring and has a great touch. His flow is flawless. His touch so professional tha ta fell asleep through most of the massage. I would recomend Ken any time to any one.(and in fact I booked my self for another apointment the same day next week) Really happy!!!!

Posted 11/25/07

I have chronic neck and headaches. The tension in my neck and back creates knots of pain everyday. I was fortunate enough to find Spa Universaire and the therapist , Ken. His DEEP Tissue work was superb!! Not only the deepeness of his massage, but the techniques he used sure worked magic on my aching neck, shoulders and lower back.
His expertise in the workings of the human body was evident. Gracious in nature, and the massage I received will certainly bring me back to the Spa and to Ken. First time in months I have not had a throbing headache. Keep up the great work!!

Posted 11/24/07

My husband has recieved many massages over the years and after he had a massage at Spa Universaire-he said he won't go anywhere else. His massage therapist gave just the right amount of pressure in the right spots. Lucy was phenomenal and he can't wait to go back for more work to be done. For those who have not tried their steam shower-it's so relaxing and inviting.

Pros: Great massage therapists

Cons: The music

Posted 11/23/07

I recently came in for a massage and my therapist took such great care of me. I got to enjoy a cushiony robe, slippers, a cup of tea. My massage started with a nice relaxing foot scrub. My therapist was WONDERFUL! She explained everything she was doing, why she was doing it. Her technique was consistant and the pressure was even throughout the whole massage. I have every intention of going back again as well as possibly buying my family massages to Spa Universaire for Christmas.

Pros: Everything

Cons: More relaxing ambiance when you walk in

Posted 11/23/07

I was there with a friend and we both had an awful time. I have been to a lot of spas and this is the worst place I have ever been.The "relaxation room" is actually a hallway, which makes it anything but relaxing. The steam room barely fits two people and the changing rooms are a joke. I had a facial that was so-so. The room that I was in had water stains all over the ceiling tiles which made for an unpleasant start. The esthetician only used a couple of different oils/lotions and seemed very rushed to get through the process. When I finished with my facial, my face still seemed dry and my eyes were puffy and irritated. During my massage, when I was face-down, the male therapist removed the sheets and had my body almost fully revealed! When he had me roll over, he did not look away while I turned over. Instead he continued looking at me. To say the least, this was very uncomfortable and extremely inappropriate. This was the first time that I did not fall asleep during a massage because I felt so uncomfortable that I could not relax. My friend and I were suppose to finish our day with a pedicure, however when we went into the pedicure room, we couldn't even go through with it. They had metal bins that they had to hand fill with water that was supposed to be for your feet. We decided to cut our loses and leave. I would NEVER reccomend this place to anyone.

Cons: The entire experience

Posted 10/05/07

I was very disappointed with Spa Universaire. I was very excited upon arrival, because the Spa is located in a very cool building, so I assumed it would be a fabulous Spa. I was totally wrong. It is small, old smelling and the worse part about the entire experience was men and women share the same bathroom and waiting room. It is very strange to be sitting in your robe next to a couple of men in their robes as well. The service was decent; however, if you are looking for a true spa experience?.please go somewhere else.

Pros: Good Location

Cons: Men and Women share the same bathroom and waiting rooms....Old and Smelly

Posted 09/18/07

The service is a little fluffy, but not required. Most of the individuals who work there have a professional and caring approach to their service. Ken S. is an amazing healer and does wonders with his massage. I would strongly recommend him for any deep tissue work, and I am sure he is equally as excellent with other types.

Pros: Great Massage!

Posted 09/08/07

I loved all of the attention that I recieved when I was there.. and I must say that the ending to my massage was TO DIE FOR!!! .. If you know what I mean :)

Pros: parking

Cons: size

Posted 05/05/07

I went here for some services and this place is a joke. The staff has this RIDICULOUS greeting they give at the door that is so impersonal. The carpet is bright green and the interior decorating looks like it is from 1970. The staff seems so uptight, as if they miss a LINE in the script they will get fired- come on , just be yourself. The service was ok, but nothing special. There are many other places in Denver to go that beat this one.

Posted 04/28/07

I have been to probably every spa in this town, seriously. But, I have found a home at Spa Universaire. First, they ALWAYS treat me with respect, whether I am dressed nicely or in sweats. Second, their staff is always friendly and on top of things. Third, and most importantly, Keda is the best masseuse I have ever had. I have had massages with her and the Marma Point Massage (OH MY GOD) - they are both fabulous treatments. Keda listens to you and she is friendly before the massage begins,but then once it begins, she knows to let you relax. My only complaint is that, once in a while, they leave you sitting in that back area without you really knowing whether they know you're back there or that they know who you are. But, I've never had to wait too long and it is ALWAYS worth the wait (after all, you are there to relax - I just don't think most of us know how to do it!). This spa is the best.

Pros: Keda, massage, Marma Point massage, atmosphere

Cons: none

Posted 12/29/06

My girlfriends and I went to this spa and were greeted by staff members who were awkward and unprofessional. My massage was a fine experience but I had to sit in the waiting room entirely too long. My girlfriends both had nail services done-when making the appointments they were told these services would take just over an hour and in reality their services took over two hours! One of the nail techs had a pleasant demeanor but the tech did an awful job. The other nail tech was rude and standoff-ish. I would never return to this spa and would never recommend this spa to anyone else.

Pros: Massage

Cons: Staff, Nail Services, Atmosphere

Posted 07/22/06

My girlfriend had bought me the gift of a massage from Spa Universaire. The people are very nice and the atmosphere is very relaxing. However, I would avoid the Massage at Spa Universaire. The therapist spent very little time on my high stress areas and areas I requested special attention. If you are looking for a place with friendly staff and to relax, this is the place. If you are looking for a good massage....keep on looking.

Pros: Multiple options

Cons: bad massage

Posted 07/16/06

People assume that spa technicians get services for themselves on a regular basis. As an Esthetician, I can tell you "not so much". My boss rewarded me with a gift certificate here because she knew the owner, Caren, would make sure that I was well taken care of. This was such a treat because it got me out of my familiar atmosphere. I was prepared for a great experience and they delivered. The spa is beautiful. I had two very talented technicians; Anthony (for massage) and Kristen (for the facial and two body treatments). I could tell that both of these individuals really loved their profession. I KNOW when someone is giving from their heart versus going through the motions. I want to thank everyone for taking such good care of me. It's nice to know that I have some place to receive treatments outside of my workplace. Thanks again!!

Pros: clean, quiet, professional

Cons: parking

Posted 02/27/06

i had such a nice experience here, i had to sing their praise! the massage was the best i have ever had, with such expertise on my stress areas! i would absolutely recommend this spa yo anyone! i also had a manicure, and the nail technician was a total perfectionist! one happy customer here!

Posted 02/04/06

I recently visited Spa Universaire.  I am an avid spa goer.  I experienced a facial that was extraordinary!  I have to say, I have found my new skin expert in Kristen.  I found her to be very knowledgeable on skin not to mention, her touch was excellent.  You can really tell she is very passionate and loves what she is doing!  I would highly recommend Kristen to anyone who wants to experience an excellent facial.  Also, the staff was friendly, helpful and courteous too. I will be returning to this spa, often!

Posted 01/17/06

I admit having stress in my life like most people, making time for myself a working mum is tough. I was giving a gift certificate to visit this Spa, having been to several Spa's before I was excited to see what they had to offer. Kristen looked after me so well, giving me the best facial and massage I had ever experienced. Along with her professional attitude and gentle manner, I was able to feel extremely calm and relaxed in no time. Thank you Kristen for making my experience so memorable, I do highly recommend anyone to this first class Spa and the unbelievable service with Kristen.

Pros: Relaxing, Customer Service, Clean

Posted 01/11/06

I absolutely loved my experience at Spa Universaire. The woman who did my facial recommended some products for me to use at home, instead of my regular bath bar and body lotion on my face regimen. I have been using these products that she recommended for the past three months and I notice an incredible difference in my skin! I highly recommend getting a facial at Spa Universaire!

Pros: knowledgeable staff

Posted 12/20/05

I was doing some holiday shopping and I wanted to get the perfect gift for my husband and someone recommmended SpaUniversaire. I called immidiately to see what their holiday offers were. I was greeted by a caring and knowlagble person. She had several great recommendations. She mentioned all the extra amenities, including the ritual foot baths and the aroma steam room. I was so excited about sending my husband that I decided to purchase certificates for both of us to enjoy some relaxation time together. Thank-you for listening to my specific needs and customizing treatments just for us. It was truly a relaxing day that we both enjoyed toegether.

Pros: premium parking, secure building , no wait

Posted 12/17/05

The atmosphere of the spa is so elegant and soothing. The staff was very knowledgable. The aroma journey was absolutely fabulous, followed by a facial that was wonderful. I felt great when I left the spa and will definitely be back. I highly recommend this spa to anyone looking for a relaxing day out. The only bad thing was the variety of services offered, I didn't know which to choose!

Pros: friendly staff, atmosphere

Cons: parking

Posted 12/13/05

The spa's massages are great. I can highly recommend Keda whom I have been seeing twice a month. Keda has also given me a facial which was simply wonderful. There are very nice amenities: a foot bath/massage before every session, a scented hot towel to wrap around your neck while you're waiting, water or tea and a quiet, relaxing atmosphere.

Pros: Good staff, Great products

Posted 11/25/05

I've been to spas all over the world and have had a number of massages. This spa was definitely one of the best and most unique. Keta was phenomenal and loved the footbath and lavender towels. Will be telling all my buddies about this one.

Pros: MASSAGE, SERVICE, FOOTBATH

Posted 11/23/05

Took my friend for her birthday and what a great place! Receptionists were friendly and massage therapists were quite nice. We received a nice foot soak before our massages. The massage was delightful! It would be great if they had a lounge area to hang out in afterwards.

Pros: Clean, friendly, pretty

Posted 11/11/05

In my quest to find the best spa experience in Denver, I was referred to Spa Universaire. And I have to say that it was the worst spa experiece. The staff was rude, the atmosphere over done and the service was very below average. I would not recommend this spa to anybody. It has to be the most over rated spa in Denver.

Cons: Rude, Below average, Over rated

Posted 10/28/05

From the minute you walk into this beautiful spa you are treated with first class service.
The massage was one of the best I have ever had. This is one of the best spas in Denver

Posted 08/16/05

I have travelled all over the world and I had the best massage here in Denver. The front desk people were great and the Aveda products smelled great. But the best part of my visit was my massage with Krista. She used techniques I have never experienced with a swedish massage, not to mention hot towels on my back, hot stones between my shouder blades, and under my neck when I turned over. I felt so relaxed i almost fell asleep. Plus her room decor is awsome!! I'm going again just for her.

Pros: Krista, Beautiful environment

Posted 11/30/04