Milligan Floors Inc

★☆☆☆☆

About Milligan Floors Inc

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My floors were refinished and two bathrooms tiled because of flooding due to clogged pipes. The floors were satisfactory, but are now showing signs of wear and look worse than my friend's floor which have never been refinished. Wear includes dulling, traffic wear, and showing scratches from my dogs walking on it. Even though the work was completed 4 years ago, my floors should not look like they have never been touched. Additionally, the person who refinished my floors never covered my windows and vents with plastic (which I was told would happen), resulting in major dust in windows and air vents. This was completed in the late fall of 2005 and when my heat turned on it got dust all over.
My main bathroom was tiled with basic white ceramic tiles after new subfloor was installed. The tiles are uneven and now have cracked in two places because of the uneven tiles (this was within the last 4 months). I do believe the installer never sealed the grout, which unless I bleach ever week turn a lovely brown color. The tiling in the half bath has a 1-inch gap in two places around the toilet - the main bath also has a gap but it is not as bad.
This is on top of them not finishing the job when they said they were going to (while I was out of town for 10 days) and had to reside elsewhere after returning from out of town while they finished the work.
Additionally, I asked the representative to reapply vinyl flooring near the half bath. This was never completed (nor was it written up or paid for) - when I asked about it I was already extremely frustrated with the company and decided not to deal with them further.

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★☆☆☆☆

My floors were refinished and two bathrooms tiled because of flooding due to clogged pipes. The floors were satisfactory, but are now showing signs of wear and look worse than my friend's floor which have never been refinished. Wear includes dulling, traffic wear, and showing scratches from my dogs walking on it. Even though the work was completed 4 years ago, my floors should not look like they have never been touched. Additionally, the person who refinished my floors never covered my windows and vents with plastic (which I was told would happen), resulting in major dust in windows and air vents. This was completed in the late fall of 2005 and when my heat turned on it got dust all over.
My main bathroom was tiled with basic white ceramic tiles after new subfloor was installed. The tiles are uneven and now have cracked in two places because of the uneven tiles (this was within the last 4 months). I do believe the installer never sealed the grout, which unless I bleach ever week turn a lovely brown color. The tiling in the half bath has a 1-inch gap in two places around the toilet - the main bath also has a gap but it is not as bad.
This is on top of them not finishing the job when they said they were going to (while I was out of town for 10 days) and had to reside elsewhere after returning from out of town while they finished the work.
Additionally, I asked the representative to reapply vinyl flooring near the half bath. This was never completed (nor was it written up or paid for) - when I asked about it I was already extremely frustrated with the company and decided not to deal with them further.

Pros: Quick initial responses

Cons: Poor work

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I do not recommend using this company - they resanded and refinished my wood floors and within 1 month the new flooring was showing MAJOR scratches and traffic marks. After 6 months of trying to get them to come out to finish it correctly for free, they refused and will only refinish for a huge fee. I do not trust this company - they do not take care of a dissatisfied customer. I am so sad - my floors look like they are 10 years old, and it's only been 15 months...

0
★☆☆☆☆

I do not recommend using this company - they resanded and refinished my wood floors and within 1 month the new flooring was showing MAJOR scratches and traffic marks. After 6 months of trying to get them to come out to finish it correctly for free, they refused and will only refinish for a huge fee. I do not trust this company - they do not take care of a dissatisfied customer. I am so sad - my floors look like they are 10 years old, and it's only been 15 months...

Cons: Customer service, poor product quality.

 

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