Sally Beauty Supply

★★★★☆
  • 15091 E Mississippi Ave A

    Aurora, CO 80012

    Map & Directions
  • 303-750-5593

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this business is great ,people just expect too much from the sales people.there only doing their job and if for some reason u get bad service, it must be your own fault .evey time i shop there i get great friendly service .Yes they have generic products but there sold with a lot of sencerity .Dont be rude to them and you wont be dissapointed

4
★★★★☆

this business is great ,people just expect too much from the sales people.there only doing their job and if for some reason u get bad service, it must be your own fault .evey time i shop there i get great friendly service .Yes they have generic products but there sold with a lot of sencerity .Dont be rude to them and you wont be dissapointed

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I vow NEVER to shop at Sally Beauty Supply again. I purchased 2 hair products to get one free item. I got home and I was charged for the "free" item. Drove 1/2 hour back to get my money back and called to let them know I was coming right at closing. I get there granted right at closing and the sales girl was shaking her head and refusing to open the door, Because she refuses to open the door, we proceed to yell through the door at each other I only became more irate. The same girl who charged me for my "free" item admitted to the mistake but refused to do anything about it. This girl had a judgement call to make, instead of righting HER wrong and helping the customer even though it was at closing. They now no longer will get ANY of my business. I would advise you to NEVER shop there!??

1
★☆☆☆☆

I vow NEVER to shop at Sally Beauty Supply again. I purchased 2 hair products to get one free item. I got home and I was charged for the "free" item. Drove 1/2 hour back to get my money back and called to let them know I was coming right at closing. I get there granted right at closing and the sales girl was shaking her head and refusing to open the door, Because she refuses to open the door, we proceed to yell through the door at each other I only became more irate. The same girl who charged me for my "free" item admitted to the mistake but refused to do anything about it. This girl had a judgement call to make, instead of righting HER wrong and helping the customer even though it was at closing. They now no longer will get ANY of my business. I would advise you to NEVER shop there!??

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I had been a loyal customer for years until I had my very first problem with their generic brand merchandise. Then I found out that Sally's commitment to customer service is the worst I have ever found in the beauty supply business. Not only did they not honor their product guarantee (for an $8 item!), when I called to complain, it took over an hour to reach a live person. Maybe they are hoping one will just give up! When, finally, I did reach someone, they offered no suggestion to making things right, they seemed completely unconcerned. Never, ever have I stepped foot in a Sally's again, and I have told all who would listen to avoid that business at all costs.

1
★☆☆☆☆

I had been a loyal customer for years until I had my very first problem with their generic brand merchandise. Then I found out that Sally's commitment to customer service is the worst I have ever found in the beauty supply business. Not only did they not honor their product guarantee (for an $8 item!), when I called to complain, it took over an hour to reach a live person. Maybe they are hoping one will just give up! When, finally, I did reach someone, they offered no suggestion to making things right, they seemed completely unconcerned. Never, ever have I stepped foot in a Sally's again, and I have told all who would listen to avoid that business at all costs.

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They always have the right products, what i need for my hair products. Such as hair grease and shampoos to get my scalp healthy. Their shelves are well organized and help is alwys waiting on you so u can be happy and satisfied.

5
★★★★★

They always have the right products, what i need for my hair products. Such as hair grease and shampoos to get my scalp healthy. Their shelves are well organized and help is alwys waiting on you so u can be happy and satisfied.

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I always know at Sally's I will find exactly what I'm looking for and it will not cost too much money. I only go there for my Haircoloring produnts, nail products etc.

4
★★★★☆

I always know at Sally's I will find exactly what I'm looking for and it will not cost too much money. I only go there for my Haircoloring produnts, nail products etc.

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I just want people to know that if you need and want great service, good products, great music while shopping, this Sallys is the place to go. I walked in there feeling like wow, Even though I love shopping, I was tired and i really din't want to spend too much time looking for stuff, but i went in anyway and i'm so glad I did. I was greeted by professional employees, asking if there was anything they can do to make my shopping easier. The personalities in that store is so OUTSTANDING, I didn't want to leave. The music that's playing makes shopping exciting, it actually keeps you in the store buying more than you want because a good song is playing. I was so happy to hear something other than that boring elevator music. Upbeat music keeps you shopping. I also want to give a special compliement to the supervisor Chris, she has a dynamic personality. You don't see that kind of interaction anymore. It was warm and inviting. Her sense of humor is contagious. All the employees there seem to enjoy working there and let me tell you that makes such a difference. As a shopaholic i look for those kinds of things. I must say that I went home and called several of my other shopaholic friends and told them to make sure they stop and shop at sally's. I want to say thank you to the staff there, you made my day. I'LL BE BACK.

5
★★★★★

I just want people to know that if you need and want great service, good products, great music while shopping, this Sallys is the place to go. I walked in there feeling like wow, Even though I love shopping, I was tired and i really din't want to spend too much time looking for stuff, but i went in anyway and i'm so glad I did. I was greeted by professional employees, asking if there was anything they can do to make my shopping easier. The personalities in that store is so OUTSTANDING, I didn't want to leave. The music that's playing makes shopping exciting, it actually keeps you in the store buying more than you want because a good song is playing. I was so happy to hear something other than that boring elevator music. Upbeat music keeps you shopping. I also want to give a special compliement to the supervisor Chris, she has a dynamic personality. You don't see that kind of interaction anymore. It was warm and inviting. Her sense of humor is contagious. All the employees there seem to enjoy working there and let me tell you that makes such a difference. As a shopaholic i look for those kinds of things. I must say that I went home and called several of my other shopaholic friends and told them to make sure they stop and shop at sally's. I want to say thank you to the staff there, you made my day. I'LL BE BACK.

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.

I love this store this is where I goe to buy my shampoo and conditioner in bulk it really saves our family money and you can get discounts on items if you apply for the sally card! It is a clean store not too big but you will get help locating a product if you can't find it and the prices vary but all are fair. and the Items are arrangend by product.

5
★★★★★

I love this store this is where I goe to buy my shampoo and conditioner in bulk it really saves our family money and you can get discounts on items if you apply for the sally card! It is a clean store not too big but you will get help locating a product if you can't find it and the prices vary but all are fair. and the Items are arrangend by product.

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