Arvada Optical

★★★★☆
  • 8850 W 58TH Ave Ste 100

    Arvada, CO 80002

    Map & Directions
  • 303-421-8990

About Arvada Optical

Hours
Mon-Tue Closed,Wed-Thu 9:30 AM-4:00 PM,Fri-Sun Closed

Health & Medical

Health & Medical
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.

I encourage people with poor experiences to file with the BBB.

I was basically given lenses that were incompatible with my vision, and then the final pair I was given (Also incompatible, but it was the set that I sent off to crizal for inspection) were also defective. where the right lens the RX 'fades' out an inch into the lens. So at the temple it's about 1/3rd my bifocal.

Arvada optical admits the first two lenses were defective but upon the third blames it all on my medical condition. Which aside from only knowing my prescription they know nothing about.

If you want more details go:

http://www.yelp.com/biz/arvada-optical-arvada#hrid:WdBu6ab6sQdGmodNJJWSHQ

Review by 'Becky R.' It's a cut and paste (Some abbreviating to comply with character limits) Of the BBB complaint.

1
★☆☆☆☆

I encourage people with poor experiences to file with the BBB.

I was basically given lenses that were incompatible with my vision, and then the final pair I was given (Also incompatible, but it was the set that I sent off to crizal for inspection) were also defective. where the right lens the RX 'fades' out an inch into the lens. So at the temple it's about 1/3rd my bifocal.

Arvada optical admits the first two lenses were defective but upon the third blames it all on my medical condition. Which aside from only knowing my prescription they know nothing about.

If you want more details go:

http://www.yelp.com/biz/arvada-optical-arvada#hrid:WdBu6ab6sQdGmodNJJWSHQ

Review by 'Becky R.' It's a cut and paste (Some abbreviating to comply with character limits) Of the BBB complaint.

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.

Date: Wed, 8 Jun 2011 11:23:41 -0600\r
David Minnotte\r
Arvada Optical\r
\r
\r
Dear David:\r
\r
I am writing to express my sincere appreciation for the skill and craftsmanship you brought to the making of the two pairs of glasses I

3
★★★★★

Date: Wed, 8 Jun 2011 11:23:41 -0600\r
David Minnotte\r
Arvada Optical\r
\r
\r
Dear David:\r
\r
I am writing to express my sincere appreciation for the skill and craftsmanship you brought to the making of the two pairs of glasses I

.

This is most definately the best eyewear store I have ever been to. They have a great selection, they have frames from any price range. The gentlemen Dave showed me frames that were inexpensive and then showed me frames that were more

3
★★★★★

This is most definately the best eyewear store I have ever been to. They have a great selection, they have frames from any price range. The gentlemen Dave showed me frames that were inexpensive and then showed me frames that were more

.

With customer service at an all-time low nowadays, I was pleasantly surprised when I was greeted here with the utmost courtesy and respect; I'd say I received first class customer service. The care and knowledge they provided me in

3
★★★★★

With customer service at an all-time low nowadays, I was pleasantly surprised when I was greeted here with the utmost courtesy and respect; I'd say I received first class customer service. The care and knowledge they provided me in

.

This optical store is a great place to buy glasses from. I purchases my glasses there and I have better vision than I have had out of any glasses that I have worn. I have been wearing glasses for over 35 years. They have a great range of pricing. The frames I purchased are great. I get a lot of compliments on them and they are very good quality. The people are very freindly and not pushy. The doctor and the optical person are fantastic. I have been referring as many people as possable and I will be back when I am ready for new ones. Thanks guys..!

2
★★★★★

This optical store is a great place to buy glasses from. I purchases my glasses there and I have better vision than I have had out of any glasses that I have worn. I have been wearing glasses for over 35 years. They have a great range of pricing. The frames I purchased are great. I get a lot of compliments on them and they are very good quality. The people are very freindly and not pushy. The doctor and the optical person are fantastic. I have been referring as many people as possable and I will be back when I am ready for new ones. Thanks guys..!

.

Arvada optical sold me a very expensive pair of glasses which are useless. I am not able to use them and when I called for help I was told by the office assistant that old age was the cause for the blured vision I was experiencing. When I became upset with this and asked for a refund, I was offered an inexpensive pair of reading glasses instead of a refund. I was not told that the lens I ordered was non-refundable when I purchased. I was then told not to call or return to the store. The perscription isn't right, and the glasses are a huge waste of money.

0
★☆☆☆☆

Arvada optical sold me a very expensive pair of glasses which are useless. I am not able to use them and when I called for help I was told by the office assistant that old age was the cause for the blured vision I was experiencing. When I became upset with this and asked for a refund, I was offered an inexpensive pair of reading glasses instead of a refund. I was not told that the lens I ordered was non-refundable when I purchased. I was then told not to call or return to the store. The perscription isn't right, and the glasses are a huge waste of money.

Pros: none

Cons: poor service, an insulting office personnel.

 

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