Big Tool Box

★★★★☆
  • 8080 S Holly St

    Centennial, CO 80122

    Map & Directions
  • 303-779-8822

3.6667 3
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On 04/23/2010, I went to the Big Tool Box on S. Holly in Littleton, Co. to buy plants, composts and soils. I was loading up composts and soils, when an employee very rudely informed me that they were obviously samples only and not for sale, He then instructed me to put the samples back. Excuse my ignorance, but I have been to many stores where samples are for sale. Your employee made feel like an idiot. Since then I have visited many other nursuries (since I no longer feel welcomed at the Big Tool Box) and none of them list prices on full size samples. After many years as a Big Tool Box customer I believe I deserved better treatment.\r\n\r\n

1
★★☆☆☆

On 04/23/2010, I went to the Big Tool Box on S. Holly in Littleton, Co. to buy plants, composts and soils. I was loading up composts and soils, when an employee very rudely informed me that they were obviously samples only and not for sale, He then instructed me to put the samples back. Excuse my ignorance, but I have been to many stores where samples are for sale. Your employee made feel like an idiot. Since then I have visited many other nursuries (since I no longer feel welcomed at the Big Tool Box) and none of them list prices on full size samples. After many years as a Big Tool Box customer I believe I deserved better treatment.\r\n\r\n

Pros: Usually excellent customer service

Cons: Recently treated very rudely

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No matter what I need they seem to have it plus they provide expert help which takes the guess work out of any handywoman activit. I would definitely recommend and they truly believe in customer service - they never push you to over buy. You are treated well regardless if you are spending a buck or a hundred. They are in the neighborhood so you don't have to fight parking and heavy congested areas. Thumbs up for Big Tool Box.

5
★★★★★

No matter what I need they seem to have it plus they provide expert help which takes the guess work out of any handywoman activit. I would definitely recommend and they truly believe in customer service - they never push you to over buy. You are treated well regardless if you are spending a buck or a hundred. They are in the neighborhood so you don't have to fight parking and heavy congested areas. Thumbs up for Big Tool Box.

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Big Tool carries a very nice selection of houseplants, water features, outdoor plants and all the good stuff that goes along with planting. They also have a nice selection of decorative garden items. During winter, they provide Christmas trees, wreaths and roping. They will also make up a wreath for you and they do a very nice job. The staff is friendly and knowledgeable, plus they have helped us out when we had a pest issue. A fun place to go, however there are cheaper garden shops around.

4
★★★★☆

Big Tool carries a very nice selection of houseplants, water features, outdoor plants and all the good stuff that goes along with planting. They also have a nice selection of decorative garden items. During winter, they provide Christmas trees, wreaths and roping. They will also make up a wreath for you and they do a very nice job. The staff is friendly and knowledgeable, plus they have helped us out when we had a pest issue. A fun place to go, however there are cheaper garden shops around.

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