Twice Upon A Time Bookshop

★★★☆☆

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This was the only bookshop in town that I know. Indeed, they do have a lot of novels and a few philosophical books and I was happy to discover them. I have spent a huge amount in purchases and even have a huge credit balance account with them. However, an experience this morning was to become my worst nightmare. A week before, I made arrangement with the owner (or manager) to buy 15 volumes of Britannica volumes of philosophy. He promised to call to let me know and never did. After waiting for one week I drove by the store and met a shop assistant and asked if any volumes where left for me. She gave me only two volumes and I told her that I made arrangement to purchase 15 volumes. She dismissed me immediately that there were no more volumes. Then I requested that she call the owner since she was not around when the deal was made. Besides, the owner (or manager) had told me that the volumes were at his home and not at the store. At my request she called the owner and of course I was right. He had forgotten about the deal and the volumes were at his house. We spoke and we arranged that I should come back to the store later to collect the volumes. I was happy and excited because I really needed those philosophical volumes. Now, as I was leaving, in my excitement I mentioned to the Lady that she could now testify that persistence is good otherwise they wouldn't sell the volumes. If I didn't persist, I would have just gone home and they wouldn't sell the volumes. This was my crime. She became angry and got offended by this. Visibly angry she retorted that my attitude is a different philosophy. I was shocked and I stopped smiling and asked what I did wrong. Do I have to apologize for encouraging her to do her job? Do I have to apologize for insisting that she call the manager since she was not there when the deal was done? Do I have to apologize for wanting to patronize them? I left and went to the library hoping to come back later to collect the volumes as the manager had promised. But I am also a Christian. I didn't want to leave a stranger angry or sad for any reason and so I went back after a few hours in the library practically to find out what I did wrong and perhaps apologize. The lady with whom I had a first encounter was not there but there was another elderly woman. I explained to her that my Christian faith does not allow me to spend an hour without finding out why her colleague was so rude at me. She seemed to have understood and asked me to think about it and perhaps before I contact or report the other lady to the owner. I made it clear that it is not my intention to report her to the boss but just out of Christian charity that she didn't need to judge and be so rude to me and especially that if we misunderstood each other, that could be straightened out. I left. An hour later the manger (or owner) called me abusing me with being obnoxious and frightening his workers. I was shocked. That was not all, he threatened to put a restraining order on me and report me to the police if I ever come to the shop again. I pleaded with him to hear me out. I asked him to ask the other lady but he would not. What did I do wrong? I was stupefied. Such a thing has never happened to me. I know ridiculous things can happen but I always conceive this as stuff of Hollywood. I only wanted to buy books and my only crime so far has been because I had asked her to contact her manager. I know it is easy to generalize and I am still trying to understand this incident. Understandably, it could be that the lady frightened that she would lose her job if I contacted the manager first had to concoct lies as a protective measure. And the "smart" owner then called , accused me of being 'obnoxious' and threatened me with a restraining order! Meanwhile, the shop in question still have a huge credit balance from me. What a business charisma! He could have investigated, he could have asked me what happened, he could have reviewed his security cameras --- what he did was to call me, abuse me, and threaten me with police and a restraining order! I still don't understand, please someone help me! Unless of course there is a special reason why they do not want to do business with me. I am black. And I do not accuse them of racism for that beckons upon naivety. But what other reasons can I muster? Surely, it would be more courageous and ethical if the owner had at least shown me the least minimum respect when he first called me. He could have asked, hey, what happened! But no! he went on to condemn me and threaten me with police and restraining order for being a customer! I still don't understand and would perhaps never understand! I do not know. I don??t know! This might be an isolated incident, this might be their way of doing business still I do not know! I don??t understand. It is so sad, a very sad experience. I hope only to get back my credit balance from them.
M. E. Phd.

1
★☆☆☆☆

This was the only bookshop in town that I know. Indeed, they do have a lot of novels and a few philosophical books and I was happy to discover them. I have spent a huge amount in purchases and even have a huge credit balance account with them. However, an experience this morning was to become my worst nightmare. A week before, I made arrangement with the owner (or manager) to buy 15 volumes of Britannica volumes of philosophy. He promised to call to let me know and never did. After waiting for one week I drove by the store and met a shop assistant and asked if any volumes where left for me. She gave me only two volumes and I told her that I made arrangement to purchase 15 volumes. She dismissed me immediately that there were no more volumes. Then I requested that she call the owner since she was not around when the deal was made. Besides, the owner (or manager) had told me that the volumes were at his home and not at the store. At my request she called the owner and of course I was right. He had forgotten about the deal and the volumes were at his house. We spoke and we arranged that I should come back to the store later to collect the volumes. I was happy and excited because I really needed those philosophical volumes. Now, as I was leaving, in my excitement I mentioned to the Lady that she could now testify that persistence is good otherwise they wouldn't sell the volumes. If I didn't persist, I would have just gone home and they wouldn't sell the volumes. This was my crime. She became angry and got offended by this. Visibly angry she retorted that my attitude is a different philosophy. I was shocked and I stopped smiling and asked what I did wrong. Do I have to apologize for encouraging her to do her job? Do I have to apologize for insisting that she call the manager since she was not there when the deal was done? Do I have to apologize for wanting to patronize them? I left and went to the library hoping to come back later to collect the volumes as the manager had promised. But I am also a Christian. I didn't want to leave a stranger angry or sad for any reason and so I went back after a few hours in the library practically to find out what I did wrong and perhaps apologize. The lady with whom I had a first encounter was not there but there was another elderly woman. I explained to her that my Christian faith does not allow me to spend an hour without finding out why her colleague was so rude at me. She seemed to have understood and asked me to think about it and perhaps before I contact or report the other lady to the owner. I made it clear that it is not my intention to report her to the boss but just out of Christian charity that she didn't need to judge and be so rude to me and especially that if we misunderstood each other, that could be straightened out. I left. An hour later the manger (or owner) called me abusing me with being obnoxious and frightening his workers. I was shocked. That was not all, he threatened to put a restraining order on me and report me to the police if I ever come to the shop again. I pleaded with him to hear me out. I asked him to ask the other lady but he would not. What did I do wrong? I was stupefied. Such a thing has never happened to me. I know ridiculous things can happen but I always conceive this as stuff of Hollywood. I only wanted to buy books and my only crime so far has been because I had asked her to contact her manager. I know it is easy to generalize and I am still trying to understand this incident. Understandably, it could be that the lady frightened that she would lose her job if I contacted the manager first had to concoct lies as a protective measure. And the "smart" owner then called , accused me of being 'obnoxious' and threatened me with a restraining order! Meanwhile, the shop in question still have a huge credit balance from me. What a business charisma! He could have investigated, he could have asked me what happened, he could have reviewed his security cameras --- what he did was to call me, abuse me, and threaten me with police and a restraining order! I still don't understand, please someone help me! Unless of course there is a special reason why they do not want to do business with me. I am black. And I do not accuse them of racism for that beckons upon naivety. But what other reasons can I muster? Surely, it would be more courageous and ethical if the owner had at least shown me the least minimum respect when he first called me. He could have asked, hey, what happened! But no! he went on to condemn me and threaten me with police and restraining order for being a customer! I still don't understand and would perhaps never understand! I do not know. I don??t know! This might be an isolated incident, this might be their way of doing business still I do not know! I don??t understand. It is so sad, a very sad experience. I hope only to get back my credit balance from them.
M. E. Phd.

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I just love the name of this used bookstorevery imaginative. They have lots of used books. The trade in value is low as is the sell value, but it is better than what you might get at a yard sale. They offer fair customer service. This is not my favorite place to look for a used book, but do go there on occasion.

4
★★★★☆

I just love the name of this used bookstorevery imaginative. They have lots of used books. The trade in value is low as is the sell value, but it is better than what you might get at a yard sale. They offer fair customer service. This is not my favorite place to look for a used book, but do go there on occasion.

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