Ram Waste Systems Inc

★★☆☆☆
  • 5704 Bueno Dr

    Fort Collins, CO 80525

    Map & Directions
  • 970-226-3396

2.0 1
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I used Ram Waste for 13 years and thought I was a valued customer. Out of the blue they missed almost THREE weeks of picking up my trash. Each time I called and was told they'd get it either on the next pickup, which didn't happen. I could never get a straight answer as to why my trash was missed and I finally cancelled service. Since no one bothered to accurately record that my trash hadn't been picked up for weeks or that I called numerous times, I was denied a full refund of my money because I had received one week of service that month and their policy was no partial refunds. Never mind the fact that the reason I cancelled was THEIR fault. Infuriating and typical. Great customer service is a thing of the past.

2
★★☆☆☆

I used Ram Waste for 13 years and thought I was a valued customer. Out of the blue they missed almost THREE weeks of picking up my trash. Each time I called and was told they'd get it either on the next pickup, which didn't happen. I could never get a straight answer as to why my trash was missed and I finally cancelled service. Since no one bothered to accurately record that my trash hadn't been picked up for weeks or that I called numerous times, I was denied a full refund of my money because I had received one week of service that month and their policy was no partial refunds. Never mind the fact that the reason I cancelled was THEIR fault. Infuriating and typical. Great customer service is a thing of the past.

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