Firestone Complete Auto Care

★☆☆☆☆
Whatever you drive, drive a Firestone
  • 2210 Montebello Square Dr

    Colorado Springs, CO 80918

    Map & Directions
  • 719-422-4236

About Firestone Complete Auto Care

Hours
Sunday 8:00 AM-5:00 PM, Monday 7:00 AM-7:00 PM, Tuesday 7:00 AM-7:00 PM, Wednesday 7:00 AM-7:00 PM, Thursday 7:00 AM-7:00 PM, Friday 7:00 AM-7:00 PM, Saturday 7:00 AM-6:00 PM

Automotive

Automotive
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Firestone Complete Auto Care

1625 N Academy Blvd Colorado Springs, CO

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I received the worst customer service here. After I bought a lifetime alignment and tires I was treated like a second rate customer every time I came in for service. After making appointments I would be left waiting for hours in the lobby while other people were wisked in and out. \r\nThey missed a problem with the alignment that was there initially, which cost me later. Then the manager tried to tell me it was a different Firestone's fault. When they realized it was their fault, they wouldn't fix the problem completely. I guess I was treated this way because they already had my money. \r\nNot a fan. I wasted my money. I wouldn't trust them with my car again. It is not the first time I've had a problem at this shop, next time I'll think twice before buying something that requires returning.

0
★☆☆☆☆

I received the worst customer service here. After I bought a lifetime alignment and tires I was treated like a second rate customer every time I came in for service. After making appointments I would be left waiting for hours in the lobby while other people were wisked in and out. \r\nThey missed a problem with the alignment that was there initially, which cost me later. Then the manager tried to tell me it was a different Firestone's fault. When they realized it was their fault, they wouldn't fix the problem completely. I guess I was treated this way because they already had my money. \r\nNot a fan. I wasted my money. I wouldn't trust them with my car again. It is not the first time I've had a problem at this shop, next time I'll think twice before buying something that requires returning.

Cons: Worst service, they don't care about customers

Message from Firestone Complete Auto Care

Our skilled technicians at your Colorado Springs, CO Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We re open late and on weekends!

 

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