Stone City

★★★★☆
Stone City provides a One Stop Service to meet your granite countertop design and remodeling projects.
  • 1620 S Abilene St G

    Aurora, CO 80012

    Cross street: Come see our showroom in Aurora!

    Map & Directions
  • 303-671-5353

About Stone City

Hours
Mon-Fri 9am-6pm, Sat 10am-5pm
Reservations
Make A Reservation

Home & Garden

Home & Garden
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I had a very challenging project where we were not replacing our cabinets and island. In fact, some of the cabinets were very un-level. The Stone City installers were very knowledgable, and were able to solve the problem. And that doesn't

3
★★★★★

I had a very challenging project where we were not replacing our cabinets and island. In fact, some of the cabinets were very un-level. The Stone City installers were very knowledgable, and were able to solve the problem. And that doesn't

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Overall, our experience with Stone City was great. We had to wait for the install crew a hour or so long than scheduled as they had an emergency issue. The installation of our Granite counter-tops went along just fine. It took them only

3
★★★★★

Overall, our experience with Stone City was great. We had to wait for the install crew a hour or so long than scheduled as they had an emergency issue. The installation of our Granite counter-tops went along just fine. It took them only

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Stone City employees were great. The owner was horrific. They cut a piece of granite for our bathroom vanity with a large, near 1/2 an inch gap on one side. Their installer told us they could do better, but that the owner would never refund us.
That is exactly what we are experiencing. The owner has been horrible to work with and has no customer service skills. He refuses to refund our money or cut us a new piece. They do not have the best technology, and so can't do the quality of work we need.

My suggestion is to avoid this company completely. Their installer was afraid to tell the owner that the piece didn't fit right because he thought the owner would fire him. Not the kind of company I want to use.

1
★☆☆☆☆

Stone City employees were great. The owner was horrific. They cut a piece of granite for our bathroom vanity with a large, near 1/2 an inch gap on one side. Their installer told us they could do better, but that the owner would never refund us.
That is exactly what we are experiencing. The owner has been horrible to work with and has no customer service skills. He refuses to refund our money or cut us a new piece. They do not have the best technology, and so can't do the quality of work we need.

My suggestion is to avoid this company completely. Their installer was afraid to tell the owner that the piece didn't fit right because he thought the owner would fire him. Not the kind of company I want to use.

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WOW! this was THE WORST Customer service I have ever received, from the owner himself, Baboo. They arrived with the stone cut too small so there were gaps on either side of the counter top/lopsided gaps. They also brought the wrong sink

3
★★★★★

WOW! this was THE WORST Customer service I have ever received, from the owner himself, Baboo. They arrived with the stone cut too small so there were gaps on either side of the counter top/lopsided gaps. They also brought the wrong sink

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DO NOT GO TO THESE PEOPLEREAD THE REVIEWS
I ordered granite for kitchen and bath. I bought a new stainless steel sink for 450.00 on bin. It was beautiful. I dropped it off at Stone City with a template. They scratched it all over by stacking other sinks on top of it. First they say its my fault because it did not have a box yet they took my bathroom sink from home without a box when the sales person came to measure. Then when the owner mis measured my 6 inches and I had to go without a part of my counter for over a week since they had already torn out the counters. Their work was crappy. Their solution to my island was to put a small piece of wood under one side to balance it. So I have a big gap at the bottom. I went to the BBB and now the owner claims that there was never any scratches. Please heed this warning and go with someone else.

1
★☆☆☆☆

DO NOT GO TO THESE PEOPLEREAD THE REVIEWS
I ordered granite for kitchen and bath. I bought a new stainless steel sink for 450.00 on bin. It was beautiful. I dropped it off at Stone City with a template. They scratched it all over by stacking other sinks on top of it. First they say its my fault because it did not have a box yet they took my bathroom sink from home without a box when the sales person came to measure. Then when the owner mis measured my 6 inches and I had to go without a part of my counter for over a week since they had already torn out the counters. Their work was crappy. Their solution to my island was to put a small piece of wood under one side to balance it. So I have a big gap at the bottom. I went to the BBB and now the owner claims that there was never any scratches. Please heed this warning and go with someone else.

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We had a kitchen installed and we loved it! use them the prices are great and they will work with you. K.M.

3
★★★★★

We had a kitchen installed and we loved it! use them the prices are great and they will work with you. K.M.

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Do not use this company! As a very brief summary: they left a ton of damage in our kitchen, had poor craftsmanship, and lied over and over when we were trying to resolve everything. Spend the extra money and go elsewhere. A bunch of

3
★★★★★

Do not use this company! As a very brief summary: they left a ton of damage in our kitchen, had poor craftsmanship, and lied over and over when we were trying to resolve everything. Spend the extra money and go elsewhere. A bunch of

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Don't waste your time with these people. Yeah, they were a bit cheaper than some others, but their service is TERRIBLE! We reserved two pieces, and they installed one piece that we didn't really reserve - it was damaged. We tried to get them to help (not even replace - just repair) but they ignore us. We're screwed with damaged stone they refuse to be accountable for. I would have paid 5% more to anyone for the better service.

0
★☆☆☆☆

Don't waste your time with these people. Yeah, they were a bit cheaper than some others, but their service is TERRIBLE! We reserved two pieces, and they installed one piece that we didn't really reserve - it was damaged. We tried to get them to help (not even replace - just repair) but they ignore us. We're screwed with damaged stone they refuse to be accountable for. I would have paid 5% more to anyone for the better service.

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GREAT WORKMANSHIP\r\n\r\nWe had bids from three different companies to replace our kitchen Formica countertop with granite. Stone City had the best price.\r\n\r\nWe were extremely worried about our tile work on the back splash which we needed to keep.. They were able to remove the old counter top without disturbing the back splash. \r\n\r\nThe sales person was extremely helpful in selecting the stone and even came to our home to discuss the entire installation process with us.\r\nThe two guys who did the templates were very courteous and the installers did an excellent job.\r\n\r\nWe highly recommend Stone City for your granite needs.\r\n\r\nPROS; Great quality\r\n Workmanship\r\n Price\r\n\r\nCONS: None \r\n\r\nBob & Teresa\r\nAurora CO

2
★★★★★

GREAT WORKMANSHIP\r\n\r\nWe had bids from three different companies to replace our kitchen Formica countertop with granite. Stone City had the best price.\r\n\r\nWe were extremely worried about our tile work on the back splash which we needed to keep.. They were able to remove the old counter top without disturbing the back splash. \r\n\r\nThe sales person was extremely helpful in selecting the stone and even came to our home to discuss the entire installation process with us.\r\nThe two guys who did the templates were very courteous and the installers did an excellent job.\r\n\r\nWe highly recommend Stone City for your granite needs.\r\n\r\nPROS; Great quality\r\n Workmanship\r\n Price\r\n\r\nCONS: None \r\n\r\nBob & Teresa\r\nAurora CO

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Excellent work! I would give them two thumbs up for their Kitchen remodeling. The sales person was so courteous and informative. I really liked the way he guided me in selecting the stone with different but suitable tailor made ideas. They got plenty of colors to choose and I think they are really experienced in this business. Price looked little high initially but they have given me a complete satisfaction and later I realised its absolutely worth to pay. If its possible, I can proudly post photos of my kitchen in this site. Can anyone help on it? I would recommend them just for their quality work and I suggest you to go their shop once before you decide on your countertops and have some knowledge about stones. Great job guys!!

2
★★★★★

Excellent work! I would give them two thumbs up for their Kitchen remodeling. The sales person was so courteous and informative. I really liked the way he guided me in selecting the stone with different but suitable tailor made ideas. They got plenty of colors to choose and I think they are really experienced in this business. Price looked little high initially but they have given me a complete satisfaction and later I realised its absolutely worth to pay. If its possible, I can proudly post photos of my kitchen in this site. Can anyone help on it? I would recommend them just for their quality work and I suggest you to go their shop once before you decide on your countertops and have some knowledge about stones. Great job guys!!

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This will be my 4th time having them come out because the granite on my island is still moving. The guys that came out originally, cut the template wrong, sawed into my plumbing, left scratches on the new granite. \nOlga and Jeri will not listen to anything you say on the phone. Instead they will just say uh huh, uh huh with no recollection of what was just said. As of today almost a year later we are still calling with issues. We should have done the research prior and steered clear of this place. \n\nJust realized the two below me that reviewed this place and give it 5 stars both work there!!!

0
★☆☆☆☆

This will be my 4th time having them come out because the granite on my island is still moving. The guys that came out originally, cut the template wrong, sawed into my plumbing, left scratches on the new granite. \nOlga and Jeri will not listen to anything you say on the phone. Instead they will just say uh huh, uh huh with no recollection of what was just said. As of today almost a year later we are still calling with issues. We should have done the research prior and steered clear of this place. \n\nJust realized the two below me that reviewed this place and give it 5 stars both work there!!!

Pros: Price was decent

Cons: Not enough room to list all of them

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They have variety of Granite selections. You can't go wrong on choosing right counter tops. Tell owners your likes. They shoud be able to point the right counter top that should fit in your budget. \r\nQuality of the Granite great. I had it in my kitchen and wet bar. On both projects stone city did a fantastic job in installing and addressed all my concerns. \r\nI Highly Recommend Stone City for all your granite needs

2
★★★★★

They have variety of Granite selections. You can't go wrong on choosing right counter tops. Tell owners your likes. They shoud be able to point the right counter top that should fit in your budget. \r\nQuality of the Granite great. I had it in my kitchen and wet bar. On both projects stone city did a fantastic job in installing and addressed all my concerns. \r\nI Highly Recommend Stone City for all your granite needs

Pros: Great Quality and Workmanship

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All of the cost including additional charges and discounts were disclosed upfront. The schedule for all the work was arranged based on my availability. The staff was courteous, knowledgeable and recommended places to go checkout designs. It helped me in making the right decision for my home.\nGreat job Stone City. Keep up the good work.

2
★★★★★

All of the cost including additional charges and discounts were disclosed upfront. The schedule for all the work was arranged based on my availability. The staff was courteous, knowledgeable and recommended places to go checkout designs. It helped me in making the right decision for my home.\nGreat job Stone City. Keep up the good work.

Pros: Prompt follow up, Great finishing and best in price

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I'd give zero stars if it were an option.\r\n\r\nWhile the quality of the stone was good we had issues from start to finish.\r\n\r\nOwner is argumentative and is not willing to make concessions when they mess up. The quote had the wrong kind of stone and edge, which I caught and had to have them correct. No big deal, but it was the start of the problems.\r\n\r\nThey were almost always late and unapologetic for being so. Fortunately I work from the house so it was less of a deal. Plan on being there all day on installation and template day.\r\n\r\nThey ground brick into a cabinet drawer so the pull in the drawer needed to be replaced. They denied they did it because it was brick, but they were the only ones working in the kitchen that day. While they did fix a nick and ding and the granite, they made a huge huge deal out of what great customer service they were providing for fixing a problem they created in the first place.\r\n\r\nLike one of the other reviews, they blamed me for the template being incorrect and waved the paperwork I signed in my face while yelling at me in my kitchen. Be very careful checking their template to ensure every nook and cranny is exactly what you expect and want. I expected them to do this, because if I were a granite countertop guy I would not need them and thus would know all about templating and would know what to watch for. Caveat emptor definitely holds true with this company's idea of customer service.\r\n\r\nUse at your own risk and inspect very carefully before paying.

0
★☆☆☆☆

I'd give zero stars if it were an option.\r\n\r\nWhile the quality of the stone was good we had issues from start to finish.\r\n\r\nOwner is argumentative and is not willing to make concessions when they mess up. The quote had the wrong kind of stone and edge, which I caught and had to have them correct. No big deal, but it was the start of the problems.\r\n\r\nThey were almost always late and unapologetic for being so. Fortunately I work from the house so it was less of a deal. Plan on being there all day on installation and template day.\r\n\r\nThey ground brick into a cabinet drawer so the pull in the drawer needed to be replaced. They denied they did it because it was brick, but they were the only ones working in the kitchen that day. While they did fix a nick and ding and the granite, they made a huge huge deal out of what great customer service they were providing for fixing a problem they created in the first place.\r\n\r\nLike one of the other reviews, they blamed me for the template being incorrect and waved the paperwork I signed in my face while yelling at me in my kitchen. Be very careful checking their template to ensure every nook and cranny is exactly what you expect and want. I expected them to do this, because if I were a granite countertop guy I would not need them and thus would know all about templating and would know what to watch for. Caveat emptor definitely holds true with this company's idea of customer service.\r\n\r\nUse at your own risk and inspect very carefully before paying.

Pros: Quality of the stone good, nice receptionist, good installer

Cons: Horrific customer service - don't have an issue

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Yes, the customer needs to supervise at all steps of the install. Don't sign off until you like it. They told me the calk would dry clear and it didn't. I now have white caulk on my dark granite. Bad seam, and not real level so my stove is not level.(and the cabinets were perfectly level) Not happy, and they have not returned my phone calls. Would NOT use again, and will warn my friends and co-workers to not use.

0
★☆☆☆☆

Yes, the customer needs to supervise at all steps of the install. Don't sign off until you like it. They told me the calk would dry clear and it didn't. I now have white caulk on my dark granite. Bad seam, and not real level so my stove is not level.(and the cabinets were perfectly level) Not happy, and they have not returned my phone calls. Would NOT use again, and will warn my friends and co-workers to not use.

Pros: good granite selection

Cons: communication issues at installation

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Very nice and friendly staff, beautiful granite, installers were very nice, but granite was not cut right on one end side. It was suppose to be straight cut, but came with ruff edge. \r\nThe installers cut off the ruff edge for me and that solve that problem. However, I am not happy with the seam. It isn?t hidden and stands out like a sore thumb. I didn?t inspect the seam while the installers were there, I assumed they hadn?t gotten to it yet. I had to go back to work so I left my daughter at the house. \r\nI was told these items need to address before the installers leave or they can?t correct it and they stress this during the sales process, but I am not recalling it.\r\nIf you use this company and all though it?s a good company PLEASE make sure to closely inspect the work and don?t leave before they are done or you?re stuck with how it looks.\r\n\r\nI am not a happy camper for the price I paid, I wasn?t aware that the customer needs to supervise for correct insulation. I Probably won't use this company again not unless they correct the way the seam looks.

1
★★☆☆☆

Very nice and friendly staff, beautiful granite, installers were very nice, but granite was not cut right on one end side. It was suppose to be straight cut, but came with ruff edge. \r\nThe installers cut off the ruff edge for me and that solve that problem. However, I am not happy with the seam. It isn?t hidden and stands out like a sore thumb. I didn?t inspect the seam while the installers were there, I assumed they hadn?t gotten to it yet. I had to go back to work so I left my daughter at the house. \r\nI was told these items need to address before the installers leave or they can?t correct it and they stress this during the sales process, but I am not recalling it.\r\nIf you use this company and all though it?s a good company PLEASE make sure to closely inspect the work and don?t leave before they are done or you?re stuck with how it looks.\r\n\r\nI am not a happy camper for the price I paid, I wasn?t aware that the customer needs to supervise for correct insulation. I Probably won't use this company again not unless they correct the way the seam looks.

Pros: Professional sales staff / lots to choose from

Cons: Not told what to watch for during insulation

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Stone City had not only the Best Prices but also the quality of the granite and installation was unmatched by competitors. They did our kitchen, bath. Bar and all back splashes to match perfectly. The work was completed as scheduled and it was done right the 1st time. The organization is top notch with the expertise in granite that is unmatched by any other supplier and installer. \r\n\r\nWe Highly Recommend Stone City for all your granite needs

2
★★★★★

Stone City had not only the Best Prices but also the quality of the granite and installation was unmatched by competitors. They did our kitchen, bath. Bar and all back splashes to match perfectly. The work was completed as scheduled and it was done right the 1st time. The organization is top notch with the expertise in granite that is unmatched by any other supplier and installer. \r\n\r\nWe Highly Recommend Stone City for all your granite needs

Pros: Prices and service

Cons: Location is behind Holiday Express and accross street from Circuit City

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This is the second project we had done by Stone City and in both cases their work was the highest quality for both product and installation at the best competitive price around.

2
★★★★★

This is the second project we had done by Stone City and in both cases their work was the highest quality for both product and installation at the best competitive price around.

 

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