Neptune's Tropical Fish

★★★☆☆
  • 1970 E County Line Rd, Unit A

    Highlands Ranch, CO 80126

    Map & Directions
  • 303-798-1776

About Neptune's Tropical Fish

Categories
  • Pet Stores
  • Pet Fences
Hours
M-F 10am-7pm, Sa 9am-5pm, Su 12pm-5pm
Special Offer
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3.4286 14
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Picked out a Blue starfish from the tank, however, also noticed a second star in the same tank that was ""throwing up"" his innerds. Thought about not getting the starfish, and the sales person said, don't worry about it, this other one is fine, looks healthy etc. Well, 24 hours later mine was also throwing up, and is now dead. Horrible recommendation by their employee to have me purchase it. Equally bad on my part to think is was remotely ok to go ahead with it. Lesson learned :( Will never shop here again. BUYERS BEWARE!

0
★☆☆☆☆

Picked out a Blue starfish from the tank, however, also noticed a second star in the same tank that was ""throwing up"" his innerds. Thought about not getting the starfish, and the sales person said, don't worry about it, this other one is fine, looks healthy etc. Well, 24 hours later mine was also throwing up, and is now dead. Horrible recommendation by their employee to have me purchase it. Equally bad on my part to think is was remotely ok to go ahead with it. Lesson learned :( Will never shop here again. BUYERS BEWARE!

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This is a very high quality fish store that I would recommend to everyone. They are very knowledgeable and are not just trying to get your money. I have never experienced any of these previous bad reviews. They have wonderful selection and great prices.
Once, I was going to buy some neon tetras but they had ick. They didn't sell them to me just to make a quick buck.
Another time I was going to buy five bloodfin tetras and I got one for free!
I once bought a dwarf gourami that was doing really well at the store. They packaged him perfectly and everything but when I got him home he just didn't want to live. Lots of gouramis do this and can only work in certain peoples tanks. I brought him back and they gave me a full refund.
They also test freshwater for free. They have equipement that is cheaper than Petco ad Petsmart even. Just an overall good store. Go check it out!!!

5
★★★★★

This is a very high quality fish store that I would recommend to everyone. They are very knowledgeable and are not just trying to get your money. I have never experienced any of these previous bad reviews. They have wonderful selection and great prices.
Once, I was going to buy some neon tetras but they had ick. They didn't sell them to me just to make a quick buck.
Another time I was going to buy five bloodfin tetras and I got one for free!
I once bought a dwarf gourami that was doing really well at the store. They packaged him perfectly and everything but when I got him home he just didn't want to live. Lots of gouramis do this and can only work in certain peoples tanks. I brought him back and they gave me a full refund.
They also test freshwater for free. They have equipement that is cheaper than Petco ad Petsmart even. Just an overall good store. Go check it out!!!

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itsnot the stores fault if you just plain suck at keeping fish they had quality livestock. great service and everything. you cant put any starfish in a crappy not wel taken care of tank. its a death sentence for anything

5
★★★★★

itsnot the stores fault if you just plain suck at keeping fish they had quality livestock. great service and everything. you cant put any starfish in a crappy not wel taken care of tank. its a death sentence for anything

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I have shopped at Neptunes for 20+ years. They are by far the most knowledgeable fish people in the Denver metro area. Prices are great and they actually take care of their fish. They treat fish for multiple diseases prior to releasing them to public. I can't say enough good things about them. Anyone on here complaining about this store obviously didn't take proper care of their tanks before purchasing fish.

5
★★★★★

I have shopped at Neptunes for 20+ years. They are by far the most knowledgeable fish people in the Denver metro area. Prices are great and they actually take care of their fish. They treat fish for multiple diseases prior to releasing them to public. I can't say enough good things about them. Anyone on here complaining about this store obviously didn't take proper care of their tanks before purchasing fish.

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We have shopped at Neptunes for quite a few years now. We have both a saltwater tank and a freshwater tank. Always have quality fish from here. If you go to Petsmart or Petco, watch for ich. Have had it each time we have strayed. Sharon and Patrick are very knowledgeable about the fish and will help with any questions you have. We will continue to be customers of Neptunes.

5
★★★★★

We have shopped at Neptunes for quite a few years now. We have both a saltwater tank and a freshwater tank. Always have quality fish from here. If you go to Petsmart or Petco, watch for ich. Have had it each time we have strayed. Sharon and Patrick are very knowledgeable about the fish and will help with any questions you have. We will continue to be customers of Neptunes.

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The staff are always very helpful and willing to do anything for the customer. I have never experienced anything mentioned in the negative reviews. The staff are always excited and willing to help make your fish tank the best it can be.

The tanks are always clean and the fish of high quality. It is much better than Petco or Petsmart. The fish are disease free and there is an excellent and interesting selection. The live plant collection is also impressive.

5
★★★★★

The staff are always very helpful and willing to do anything for the customer. I have never experienced anything mentioned in the negative reviews. The staff are always excited and willing to help make your fish tank the best it can be.

The tanks are always clean and the fish of high quality. It is much better than Petco or Petsmart. The fish are disease free and there is an excellent and interesting selection. The live plant collection is also impressive.

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I was told a Marble Starfish was easy to maintain. Meanwhile, 3 days later and its melting (dying). Also, I bought a Catalina Goby from them and was also told it is easy to take care of. Well, they didn't mention its a coldwater fish that doesn't do well in temps over 74F (bad news for a tropical tank usually kept at 79F). EVERY single online website states this. When I brought this up to a salesperson (after the sale of course), I was told its no big deal as far was water temp. Sure, it'll live--but not nearly as long as it should. And only after the sale of the starfish did they state how difficult it REALLY is to keep, and basically I'm left with a dying animal. They don't care much about their livestock, nor do they care much about their customers. Either that or they are seriously lacking in knowledge about their products. In either scenario, they do a big diservice to both.

1
★☆☆☆☆

I was told a Marble Starfish was easy to maintain. Meanwhile, 3 days later and its melting (dying). Also, I bought a Catalina Goby from them and was also told it is easy to take care of. Well, they didn't mention its a coldwater fish that doesn't do well in temps over 74F (bad news for a tropical tank usually kept at 79F). EVERY single online website states this. When I brought this up to a salesperson (after the sale of course), I was told its no big deal as far was water temp. Sure, it'll live--but not nearly as long as it should. And only after the sale of the starfish did they state how difficult it REALLY is to keep, and basically I'm left with a dying animal. They don't care much about their livestock, nor do they care much about their customers. Either that or they are seriously lacking in knowledge about their products. In either scenario, they do a big diservice to both.

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Pat, I love you and you are a great worker taking care of the fish and as a teacher you tell the people how to take care of their own pets
Great work always

4
★★★★☆

Pat, I love you and you are a great worker taking care of the fish and as a teacher you tell the people how to take care of their own pets
Great work always

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BAD FISH SALT WATER FISH DIED TWO DAYS LATER THE HELP WAS SO BAD WILL NEVER GO TO THAT STORE .

1
★☆☆☆☆

BAD FISH SALT WATER FISH DIED TWO DAYS LATER THE HELP WAS SO BAD WILL NEVER GO TO THAT STORE .

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Ok, there prices are high but there fish are very heathy. I come here for all my fish. We got a silver tetra there and its lived 5 years and stills ok

5
★★★★★

Ok, there prices are high but there fish are very heathy. I come here for all my fish. We got a silver tetra there and its lived 5 years and stills ok

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This place has a good selection, and fair prices. Whether you get taken care of is another matter. On one day, you'll have all the help you need cheerfully attend to you. The next day, they'll kick you out of the store so they can close it right on time, nevermind the fact that there are 12 people in the store; customers waiting to be helped for the last half hour. Lousy hours, too.

I'll never buy from them again. I have to drive 40 miles to get to their store, so I don't appreciate waiting for help and then being ushered out without being waited on. I drove down the road to the next place, Quality Aqua, where I was treated as if they appreciated my business. And where the quality was actually higher, for no more $.

1
★☆☆☆☆

This place has a good selection, and fair prices. Whether you get taken care of is another matter. On one day, you'll have all the help you need cheerfully attend to you. The next day, they'll kick you out of the store so they can close it right on time, nevermind the fact that there are 12 people in the store; customers waiting to be helped for the last half hour. Lousy hours, too.

I'll never buy from them again. I have to drive 40 miles to get to their store, so I don't appreciate waiting for help and then being ushered out without being waited on. I drove down the road to the next place, Quality Aqua, where I was treated as if they appreciated my business. And where the quality was actually higher, for no more $.

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bad staff

0
★☆☆☆☆

bad staff

Cons: staff

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If you have pets, it is the place to go for your pets. Unlike other pets stores, like PetCo or petSmart, it is smaller but nicer. They keep the tank so clean. They have so many wonderful things for pets, such as toys. My husband and I love to go there with our pets at our free time.

4
★★★★☆

If you have pets, it is the place to go for your pets. Unlike other pets stores, like PetCo or petSmart, it is smaller but nicer. They keep the tank so clean. They have so many wonderful things for pets, such as toys. My husband and I love to go there with our pets at our free time.

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They keep there tanks so clean. I have boughts tons of fish and supplies here. Very smart firendly staff. They are excited for you when you amke a purchase for your own aquarium.

5
★★★★★

They keep there tanks so clean. I have boughts tons of fish and supplies here. Very smart firendly staff. They are excited for you when you amke a purchase for your own aquarium.

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