Osborn Automotive

★★★★☆

Automotive

Automotive
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Unfortunately I went to competing dealership that also sells Kias and I was not treated so well. The sales person that I had met at the "other" dealership was your stereotype car salesman that had every trick up his sleeve to get me into a car that day no matter how it affected my finances. I was so disgusted with my experience there that I even complained to the manager. The manager did not even seem to care.

Needless to say when I showed up at Osborn Automotive I was already disgruntled and unhappy with my previous experience, so I was not in the best of moods really and the last thing on earth that I wanted to do was to be bullied around by yet another salesperson at another dealership.

When I arrived at the Osborn Automotive lot I was immediately greeted by a salesperson who introduced themselves, and I thought,"Oh man, here we go again." I was surprised when the salesman told me that he would be at this desk should I decide that I would need any help.

I went on to find the vehicle that I was looking for, once I found it, I returned to the dealership office and found the gentleman that had introduced himself. I told him the car I was interested in, and the price I was willing to pay.

You could imagine how skeptical I was, when the salesman returned from the manager's office and told me that we had a deal! I did not receive a counter offer, etc. I was told that my deal would work, and when would I like the car delivered.

One hour later I was on the road with my new Kia. The finance terms, price and everything else that was promised came through just as I was told.

I would STRONGLY recommend this group to anyone.

5
★★★★★

Unfortunately I went to competing dealership that also sells Kias and I was not treated so well. The sales person that I had met at the "other" dealership was your stereotype car salesman that had every trick up his sleeve to get me into a car that day no matter how it affected my finances. I was so disgusted with my experience there that I even complained to the manager. The manager did not even seem to care.

Needless to say when I showed up at Osborn Automotive I was already disgruntled and unhappy with my previous experience, so I was not in the best of moods really and the last thing on earth that I wanted to do was to be bullied around by yet another salesperson at another dealership.

When I arrived at the Osborn Automotive lot I was immediately greeted by a salesperson who introduced themselves, and I thought,"Oh man, here we go again." I was surprised when the salesman told me that he would be at this desk should I decide that I would need any help.

I went on to find the vehicle that I was looking for, once I found it, I returned to the dealership office and found the gentleman that had introduced himself. I told him the car I was interested in, and the price I was willing to pay.

You could imagine how skeptical I was, when the salesman returned from the manager's office and told me that we had a deal! I did not receive a counter offer, etc. I was told that my deal would work, and when would I like the car delivered.

One hour later I was on the road with my new Kia. The finance terms, price and everything else that was promised came through just as I was told.

I would STRONGLY recommend this group to anyone.

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.

I liked what I saw at Osborn Automotive, they have a really impressive dealership and a lot of VW & KIA's on their lot. I'm not sure if thats good or bad but if your looking for a good selection they definitely have it

3
★★★☆☆

I liked what I saw at Osborn Automotive, they have a really impressive dealership and a lot of VW & KIA's on their lot. I'm not sure if thats good or bad but if your looking for a good selection they definitely have it

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I had done a lot of research on my new Jetta before going out to a dealership, and probably the best and most informative website was as well as their other website for Volkswagen (unfortunately I am not allowed to mention their website here, citysearch won't let me, you will have to find their website on your own). Anyway, I had read all of the reviews which seems somewhat mixed at this time, and decided that I would just go and check them out for myself.

I had talked with a salesperson before going down to the dealership about a specific model, I had asked him price, etc. When I got in to see Chris, he had the car waiting for me. We hopped in and took a test drive right away. He did not ask me to fill out unnecessary paperwork, etc to see if I qualified for the vehicle. He told me that he wanted to make certain I like the vehicle first.

I fell in love with the car, but I told him that I wanted to make certain that I was getting the best deal. I went out and searched Craigslist, autotrader, etc. Although this was not absolutely the lowest priced Jetta, it was $50.00 more than the cheapest I had found which was out of state. I went back to Chris and I told him that I was ready to buy the vehicle. Unfortunately he had sold the car to another couple while I was shopping, but instead of just letting it go, he got on the phone right away and found the same Jetta at another dealerhip for me. He told me that he could have it ready for me in about an hour if I wanted to come back.

I came back in an hour and the vehicle was there waiting for me. After we completed the nogotiation process and went close on the financing, everything came back just the way Chris told me that it would. Everything went extremely well, I would recommend anyone go to this dealership if they are looking at buying a new or used Volkswagen.

2
★★★★☆

I had done a lot of research on my new Jetta before going out to a dealership, and probably the best and most informative website was as well as their other website for Volkswagen (unfortunately I am not allowed to mention their website here, citysearch won't let me, you will have to find their website on your own). Anyway, I had read all of the reviews which seems somewhat mixed at this time, and decided that I would just go and check them out for myself.

I had talked with a salesperson before going down to the dealership about a specific model, I had asked him price, etc. When I got in to see Chris, he had the car waiting for me. We hopped in and took a test drive right away. He did not ask me to fill out unnecessary paperwork, etc to see if I qualified for the vehicle. He told me that he wanted to make certain I like the vehicle first.

I fell in love with the car, but I told him that I wanted to make certain that I was getting the best deal. I went out and searched Craigslist, autotrader, etc. Although this was not absolutely the lowest priced Jetta, it was $50.00 more than the cheapest I had found which was out of state. I went back to Chris and I told him that I was ready to buy the vehicle. Unfortunately he had sold the car to another couple while I was shopping, but instead of just letting it go, he got on the phone right away and found the same Jetta at another dealerhip for me. He told me that he could have it ready for me in about an hour if I wanted to come back.

I came back in an hour and the vehicle was there waiting for me. After we completed the nogotiation process and went close on the financing, everything came back just the way Chris told me that it would. Everything went extremely well, I would recommend anyone go to this dealership if they are looking at buying a new or used Volkswagen.

Pros: Honest and straightforward process, awesome location

Cons: They sell their cars fast

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My experience with Osborn Autmotive was very pleasant. I have not bought a car with them yet but feel I will this fall. I didn't buy because the salesman actually talked me out of purchasing right now, I was shocked!
I like their huge selection of new KIA's. I was hoping to get a year or two old KIA but they didn't have very many... I was told they would have more this fall.

2
★★★★☆

My experience with Osborn Autmotive was very pleasant. I have not bought a car with them yet but feel I will this fall. I didn't buy because the salesman actually talked me out of purchasing right now, I was shocked!
I like their huge selection of new KIA's. I was hoping to get a year or two old KIA but they didn't have very many... I was told they would have more this fall.

Pros: great selection of new cars

Cons: not many used KIA's

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I just signed up for the new Jetta TDI that comes out in August, very excited! I had some luck with the salesman and got a good trade in as well...nice dealership not the best location

2
★★★★☆

I just signed up for the new Jetta TDI that comes out in August, very excited! I had some luck with the salesman and got a good trade in as well...nice dealership not the best location

Pros: good staff, pretty good financing

Cons: location

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They can try to fool you, but it does not work! Look at the names - Milton5280 and Mark5280!!! COME ON OSBORN, YOU ARE A LOSER

0
★☆☆☆☆

They can try to fool you, but it does not work! Look at the names - Milton5280 and Mark5280!!! COME ON OSBORN, YOU ARE A LOSER

Pros: None

Cons: Scammers

.

I was very happy with the selection of vehicles at Osborn Automotive. They have every make and model and many different colors to choose from. Denver's best Volkswage dealership when it comes to selection.

2
★★★★★

I was very happy with the selection of vehicles at Osborn Automotive. They have every make and model and many different colors to choose from. Denver's best Volkswage dealership when it comes to selection.

Pros: HUGE selection of cars to choose from, great special financing

Cons: service center very busy

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I was surprised how nice the Office and lot really looked. They have a great selection of new and used Volkswagen and KIA vehicles. I serviced my VW and was very happy with the result. I found their website www.osbornautomotive.com very helpful!

5
★★★★★

I was surprised how nice the Office and lot really looked. They have a great selection of new and used Volkswagen and KIA vehicles. I serviced my VW and was very happy with the result. I found their website www.osbornautomotive.com very helpful!

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1 out of 1 people found this review helpful.

.

I honestly feel Osborn Automotive is the Best Dealership in Denver, I actually drove 20 miles to buy a car from them. Their pricing is ver competitive and their salemen are very pleasant to work with. My husband and I won't shop anywhere else!

2
★★★★★

I honestly feel Osborn Automotive is the Best Dealership in Denver, I actually drove 20 miles to buy a car from them. Their pricing is ver competitive and their salemen are very pleasant to work with. My husband and I won't shop anywhere else!

Pros: Nice and honest salesman, reasonable pricing, great cars

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I could not believe the selection Osborn Automotive has at their lot. They have so many nice VW's I might go back and buy another one for my wife. So many cars getting great gas mileage its tought to choose!

2
★★★★★

I could not believe the selection Osborn Automotive has at their lot. They have so many nice VW's I might go back and buy another one for my wife. So many cars getting great gas mileage its tought to choose!

Pros: Great Selection, Great pricing, salemen are very nice

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STAY AWAY FROM THEM, AND DO NOT LEAVE UNLESS YOU KNOW EVERYTHING WILL BE THE EXACT SAME AFTER YOU GET FINANCE!!!

We got a car with an great finance rate, the called a week after to tell me it had gone up to 10% - pushy sales people, incompetent Chris Osborne and Jim Osborn BS

The sales man was a 19 YO kid named NICK.

They shouldn't play with people emotions by giving you a car then have to return it cos their stupid Finance Director - (EMMA) can't finance at the rate that you signed on! OH and then be treated like you are a delinquent!

NEVER BUY FROM THEM!!! there is BETTER dealerships outthere! and without the "Risky Osborn BS Approach"

0
★☆☆☆☆

STAY AWAY FROM THEM, AND DO NOT LEAVE UNLESS YOU KNOW EVERYTHING WILL BE THE EXACT SAME AFTER YOU GET FINANCE!!!

We got a car with an great finance rate, the called a week after to tell me it had gone up to 10% - pushy sales people, incompetent Chris Osborne and Jim Osborn BS

The sales man was a 19 YO kid named NICK.

They shouldn't play with people emotions by giving you a car then have to return it cos their stupid Finance Director - (EMMA) can't finance at the rate that you signed on! OH and then be treated like you are a delinquent!

NEVER BUY FROM THEM!!! there is BETTER dealerships outthere! and without the "Risky Osborn BS Approach"

Pros: Great Car Selection

Cons: Worst Dealer Ever

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They are liars and money grubbing thieves. They are incompetent and deceitful without ever loosing a wink of sleep at night. They can not be trusted.

0
★☆☆☆☆

They are liars and money grubbing thieves. They are incompetent and deceitful without ever loosing a wink of sleep at night. They can not be trusted.

.

I would highly recommend this dealership to those looking for a Volkswagen (or Kia). I have purchased many cars and have visited many dealerships over the years, and this one, BY FAR, is superior to the others. I received excellent customer service from the receptionist, to my salesman, Tom Galvin, and the sales manager. Tom listened to what I was looking for and showed my appropriate cars. After we negotiated price, there were no surprises in the finance office, like there are at some dealerships. I was treated very well and would definitely go back.

2
★★★★★

I would highly recommend this dealership to those looking for a Volkswagen (or Kia). I have purchased many cars and have visited many dealerships over the years, and this one, BY FAR, is superior to the others. I received excellent customer service from the receptionist, to my salesman, Tom Galvin, and the sales manager. Tom listened to what I was looking for and showed my appropriate cars. After we negotiated price, there were no surprises in the finance office, like there are at some dealerships. I was treated very well and would definitely go back.

.

A week after scheduling an oil change, still no word from Osborn VW garage. I called Osborn to get information - could only get voicemail at VW garage, so I contacted the switchboard operator, who was very unpleasant and unaccommodating (keep in mind, I was just trying to determine the STATUS of my vehicle (versus asking why it took a week for an oil change, which was certainly within my right). I drove over to Osborn, received more nasty treatment from the front desk. Found out that the garage lost my maintenance appointment and hadn't done a thing to my vehicle. Osborn said they called my phone but I had never received any calls or messages from them. They then indirectly accused me of lying to them. I said I would take my vehicle with me, at which point they couldn't find the keys to my car (waited 10 minutes while they located keys). Onn the way to another garage, I determined that the windshield wipers no longer worked - they worked fine when I brought the vehicle to Osborn.

In summary, my experience with Osborn Automotive customer service was so bad that we removed our vehicle from their lot before they had a chance to work on it. Their costomer service reps were surly and clueless on phone and in person. I would never trust these people with anything - a purchase, a repair, or anything else.

0
★☆☆☆☆

A week after scheduling an oil change, still no word from Osborn VW garage. I called Osborn to get information - could only get voicemail at VW garage, so I contacted the switchboard operator, who was very unpleasant and unaccommodating (keep in mind, I was just trying to determine the STATUS of my vehicle (versus asking why it took a week for an oil change, which was certainly within my right). I drove over to Osborn, received more nasty treatment from the front desk. Found out that the garage lost my maintenance appointment and hadn't done a thing to my vehicle. Osborn said they called my phone but I had never received any calls or messages from them. They then indirectly accused me of lying to them. I said I would take my vehicle with me, at which point they couldn't find the keys to my car (waited 10 minutes while they located keys). Onn the way to another garage, I determined that the windshield wipers no longer worked - they worked fine when I brought the vehicle to Osborn.

In summary, my experience with Osborn Automotive customer service was so bad that we removed our vehicle from their lot before they had a chance to work on it. Their costomer service reps were surly and clueless on phone and in person. I would never trust these people with anything - a purchase, a repair, or anything else.

Pros: Got my vehicle before they touched it

Cons: Incompetent staff, abusive customer service

Message from Osborn Automotive

Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- new cars, financing, used cars, auto parts, Kia, car, truck, SUV

More about Osborn Automotive

New cars, used cars, lease, auto repair, auto parts, auto service, financing, new car, used car

 

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