Burlington Coat Factory

★☆☆☆☆

About Burlington Coat Factory

Categories
  • Children's Furniture Stores
  • Children's Clothing Stores
  • Department Stores

Shopping

Shopping
More choices in Aurora:
Resultset_next

Target

16910 E Quincy Ave Aurora, CO

Resultset_next

Target

7400 S Gartrell Rd Aurora, CO

1.0 1
Hi! Sign in to let us know how Burlington Coat Factory was?
Write a Review
.

This was my first visit to this store. I found the store clean, and well organized. I have twin 2 year-old girls who were with me shopping for new bedding. I did find a King-size comforter ensemble, matching valences and new set of sheets. This was an extremely bulky load and just barely fit in my cart. I had one twin in the seat and the other standing on the front of the basket. My basket was so full that I couldn't even see her. I checked out with a very nice young man and felt like I had gotten some great deals. My bill totalled just $211. Great I thought, I can't wait to get it all home. At this point I would have given my shopping experience 4 stars instead of just one. But unfortunately, my shopping experience turned quickly sour.
As I came to the exit, the door alarm buzzed and one of the cashiers waved me to go thru. There was an employee standing in the entry saying that I could not take my cart into the parking lot. Hmmmm? I thought, does he realize what he is telling me. I told him that another employee already waved me through. His comment was "YOU NEED TO MAKE SURE AND BRING IT BACK." I was a bit stunned. I have been asked a hundred times in other stores if I need help to my car and I can only remember accepting help twice. Did he really just ask me to bring the cart back? I don't think he was being malicious, I just think he lacked insight and good judement. After loading my car and buckling my twins in their car seats, I decided that I would in fact take the cart back to him. I saw a clear view from my car to the front of the store and so I locked the girls in so I could return it. I was truly offended by this employee's poor judgement so I felt it important to explain to him what he could have done differently. This is what I said to him. "This is my first time shopping in this store and I just want you to know that shopping with twins is very difficult. If you wanted your cart back, it would have been very nice of you to have sent someone out to get it." He did not comment, and I could tell that I had gotten my point across. He didn't appear sorry, I think he was more interested in locking the doors and going home as he stopped another customer from entering the store. Will this experience keep me from returning to the store? Probably, for a while. Even though I don't usually ask for assistance, I really enjoy shopping where it is freely given.

1
★☆☆☆☆

This was my first visit to this store. I found the store clean, and well organized. I have twin 2 year-old girls who were with me shopping for new bedding. I did find a King-size comforter ensemble, matching valences and new set of sheets. This was an extremely bulky load and just barely fit in my cart. I had one twin in the seat and the other standing on the front of the basket. My basket was so full that I couldn't even see her. I checked out with a very nice young man and felt like I had gotten some great deals. My bill totalled just $211. Great I thought, I can't wait to get it all home. At this point I would have given my shopping experience 4 stars instead of just one. But unfortunately, my shopping experience turned quickly sour.
As I came to the exit, the door alarm buzzed and one of the cashiers waved me to go thru. There was an employee standing in the entry saying that I could not take my cart into the parking lot. Hmmmm? I thought, does he realize what he is telling me. I told him that another employee already waved me through. His comment was "YOU NEED TO MAKE SURE AND BRING IT BACK." I was a bit stunned. I have been asked a hundred times in other stores if I need help to my car and I can only remember accepting help twice. Did he really just ask me to bring the cart back? I don't think he was being malicious, I just think he lacked insight and good judement. After loading my car and buckling my twins in their car seats, I decided that I would in fact take the cart back to him. I saw a clear view from my car to the front of the store and so I locked the girls in so I could return it. I was truly offended by this employee's poor judgement so I felt it important to explain to him what he could have done differently. This is what I said to him. "This is my first time shopping in this store and I just want you to know that shopping with twins is very difficult. If you wanted your cart back, it would have been very nice of you to have sent someone out to get it." He did not comment, and I could tell that I had gotten my point across. He didn't appear sorry, I think he was more interested in locking the doors and going home as he stopped another customer from entering the store. Will this experience keep me from returning to the store? Probably, for a while. Even though I don't usually ask for assistance, I really enjoy shopping where it is freely given.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Burlington Coat Factory, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review