Mieritz, Patrick Citadel Realty INC

★★★☆☆
  • 5125 N Union Blvd # 150

    Colorado Springs, CO 80918

    Map & Directions
  • 719-266-6003

About Mieritz, Patrick Citadel Realty INC

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  • Real Estate Agents

Real Estate

Real Estate
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2.5 2
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Do not rent from citadel realty! I have been a good tenant, i've paid my bills on time but they have failed to be helpful in any way. The house I moved into was in unlivable conditions the day my lease started. There was trash and broken furniture in all of the rooms. Paint chipping off the walls, large holes in the walls, the bathrooms were disgusting. There was dogshit in some of the closets and the basement which was never cleaned. Not to mention they had failed to clean the carpets so we had to wait several days to move in. They also refused to pay for carpet cleaning in the bedrooms because they claimed they didn't install them, so we ended up having to pay.

When we complained about the state of the house we were simply told that the previous renters didn't clean up so it wasn't really citadels fault therefor making it our issue to clean the place. I probably spent over 20 hours cleaning what they refused to do. They sent over one person who did hardly any work cleaning the house. When there have been problems with the house it has taken sometimes over a month for them to be adressed, such as the broken glass window on the back door, making locking it pointless. I highly recommend never renting from citadel!

0
★☆☆☆☆

Do not rent from citadel realty! I have been a good tenant, i've paid my bills on time but they have failed to be helpful in any way. The house I moved into was in unlivable conditions the day my lease started. There was trash and broken furniture in all of the rooms. Paint chipping off the walls, large holes in the walls, the bathrooms were disgusting. There was dogshit in some of the closets and the basement which was never cleaned. Not to mention they had failed to clean the carpets so we had to wait several days to move in. They also refused to pay for carpet cleaning in the bedrooms because they claimed they didn't install them, so we ended up having to pay.

When we complained about the state of the house we were simply told that the previous renters didn't clean up so it wasn't really citadels fault therefor making it our issue to clean the place. I probably spent over 20 hours cleaning what they refused to do. They sent over one person who did hardly any work cleaning the house. When there have been problems with the house it has taken sometimes over a month for them to be adressed, such as the broken glass window on the back door, making locking it pointless. I highly recommend never renting from citadel!

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The people make the difference. They work with you and listen. The management division is fair and obliging. Appointments were always punctual and all repairs were rapidly made. JanW

4
★★★★☆

The people make the difference. They work with you and listen. The management division is fair and obliging. Appointments were always punctual and all repairs were rapidly made. JanW

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