Trios Aveda Salon & Day Spa

★★★☆☆
  • 1015 W Horsetooth Rd Unit 111

    Fort Collins, CO 80526

    Map & Directions
  • 970-266-8746

Personal Services

Personal Services
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Extremely friendly service with a pretty neat attitude towards chemicals and all that nasty stuff being used. I've been in there several times not only because their awesome work, but because of their friendly attitude.

Considering the times I've been in Trios, I've never really noticed anything but smiling faces or some stylists hard at work. I also dig their services. I got recommended to their massage therapists and it was money well spent.

some people are just extremely hard to please. If you ask for Jennifer Aniston's hair and your head is Shrek shaped, don't be mad your not the belle of the ball. its hair. its fixable.

5
★★★★★

Extremely friendly service with a pretty neat attitude towards chemicals and all that nasty stuff being used. I've been in there several times not only because their awesome work, but because of their friendly attitude.

Considering the times I've been in Trios, I've never really noticed anything but smiling faces or some stylists hard at work. I also dig their services. I got recommended to their massage therapists and it was money well spent.

some people are just extremely hard to please. If you ask for Jennifer Aniston's hair and your head is Shrek shaped, don't be mad your not the belle of the ball. its hair. its fixable.

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Aveda salons use all natural products so it's less damaging to your hair and the service at this particular one is fantastic! I have been to this salon several times and i believe that they have super awesome people, great products and great tea!

4
★★★★☆

Aveda salons use all natural products so it's less damaging to your hair and the service at this particular one is fantastic! I have been to this salon several times and i believe that they have super awesome people, great products and great tea!

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oh my god they suck. Amber destroyed my hair, the owners who were supposed to call me back never did. the entire staff seemed either rude, or totally fake. DO NOT GO THERE!!!

1
★☆☆☆☆

oh my god they suck. Amber destroyed my hair, the owners who were supposed to call me back never did. the entire staff seemed either rude, or totally fake. DO NOT GO THERE!!!

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I love Aveda, been going there for years. I recently moved to a new city and found a local Aveda salon, Trios. It was the worst experience of my life! The stylist did not listen to a word I said, adding layer when I requested the opposite. There is now a 5" space between the top and bottom layers of my hair. It looks like a mullet. The layers are not even; chunks of my hair are gone. I went in for a re-do, but it was even worse than the first time. I was made to wait over 20min with no apology or explanation. The girl tried to add more layer. I explained my dislike, to which she did nothing. She did blame me for not styling my hair enough, though. No one seemed to care about my satisfaction, or dissatisfaction. This is an embarrassment to Aveda. DO NOT GO HERE!!

1
★☆☆☆☆

I love Aveda, been going there for years. I recently moved to a new city and found a local Aveda salon, Trios. It was the worst experience of my life! The stylist did not listen to a word I said, adding layer when I requested the opposite. There is now a 5" space between the top and bottom layers of my hair. It looks like a mullet. The layers are not even; chunks of my hair are gone. I went in for a re-do, but it was even worse than the first time. I was made to wait over 20min with no apology or explanation. The girl tried to add more layer. I explained my dislike, to which she did nothing. She did blame me for not styling my hair enough, though. No one seemed to care about my satisfaction, or dissatisfaction. This is an embarrassment to Aveda. DO NOT GO HERE!!

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Trios Salon and Spa was my preferred salon for almost two years. My stylist Kara was very knowledgeable and skilled, and my biggest problem was that she was so popular it was often difficult to schedule appointments that fit my schedule. However, I will NEVER return to Trios after what happened today when I arrived for my haircut.

I'm always on-time but today I got caught behind a traffic accident so I called ahead to let Kara know that I would be running late. They told me if I was more than 10 minutes late that they might reschedule me. I arrived 13 minutes late (only 3 minutes after their extension!) and the stylist refused to cut my hair. I even told her that I didn't need the neck and head massage or for her to wash my hair because I had just showered. She had 32 minutes remaining from the original appointment to do a basic men's haircut and she TURNED ME AWAY!

Apparently customer LOYALTY, or being a good TIPPER, or customer REFERRALS aren't important to Trios Salon and Spa. In fact, Kara had informed me previously that she's made some customers wait over 30 minutes... but apparently my 13 minutes was too much for her. Nice double standard!!!

I was willing to meet my stylist half-way but her inflexibility and lack of understanding are appalling and unprofessional. So if you choose to patronize Trios Salon and Spa, you have been warned!

1
★☆☆☆☆

Trios Salon and Spa was my preferred salon for almost two years. My stylist Kara was very knowledgeable and skilled, and my biggest problem was that she was so popular it was often difficult to schedule appointments that fit my schedule. However, I will NEVER return to Trios after what happened today when I arrived for my haircut.

I'm always on-time but today I got caught behind a traffic accident so I called ahead to let Kara know that I would be running late. They told me if I was more than 10 minutes late that they might reschedule me. I arrived 13 minutes late (only 3 minutes after their extension!) and the stylist refused to cut my hair. I even told her that I didn't need the neck and head massage or for her to wash my hair because I had just showered. She had 32 minutes remaining from the original appointment to do a basic men's haircut and she TURNED ME AWAY!

Apparently customer LOYALTY, or being a good TIPPER, or customer REFERRALS aren't important to Trios Salon and Spa. In fact, Kara had informed me previously that she's made some customers wait over 30 minutes... but apparently my 13 minutes was too much for her. Nice double standard!!!

I was willing to meet my stylist half-way but her inflexibility and lack of understanding are appalling and unprofessional. So if you choose to patronize Trios Salon and Spa, you have been warned!

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1 out of 2 people found this review helpful.

.

I use this salon for haircuts. Their stylists do a fantastic job (which includes a quick shoulder and head massage before shampoo and cut). The salon uses Aveda products; btw, this is a great place to just purchase Aveda products. Their prices for style and cut are reasonable (and they request no tipping).

5
★★★★★

I use this salon for haircuts. Their stylists do a fantastic job (which includes a quick shoulder and head massage before shampoo and cut). The salon uses Aveda products; btw, this is a great place to just purchase Aveda products. Their prices for style and cut are reasonable (and they request no tipping).

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1 out of 2 people found this review helpful.

 

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