Two Men With Big Hearts Moving & Storage

★☆☆☆☆

About Two Men With Big Hearts Moving & Storage

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Transportation & Storage

Transportation & Storage
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I had a very small move of approx. 50 boxes, 2 statues, and a white sofa. AMJ Campbell and Two Men and a Truck priced my move at $900 with 3 men. I thought it was high, and I went with this cheaper company for $600. However, little could I imagine just how much I would pay at the end of the night. They arrived an hour late. My elevator was booked for a limited time. It was clear that they were not professional movers from the minute they arrived. They had no idea how to carry a box, and they were very out of shape. They had a truck that was too small, and they brought no padding or wrap for my white sofa and statues as promised by the man who booked it. They were careless with the boxes, and they did not want to move the statues. They suggested I get someone else to do it. Of course, it was moving day and they could not be left behind. The owner had said I did not need extra insurance for the statues, since they had lots of experience. I finally phoned the owner when I watched my white sofa set on it's side on a dirty elevator floor. The movers said they don't carry anything to protect it. The same person I booked with answered the phoned and sounded very sympathetic. Later, I was told that the same person phoned the movers and told them to keep my furniture on the truck until I paid in full. They also insisted I pay in cash before they would unload my belongings. The total rate was now $1700. The entire experience was a nightmare, and they insisted my 10 year old and I help them if I wanted everything off the truck brought into the home. There were so many issues such as the lost keys to the truck to refusing to move the remainder of the items once the truck was full.

By some miracle, it first appeared that nothing had been broken. However, it didn't take long to realize they had placed things so the damage wasn't apparent. The base of the statue had been damaged, the sofa was no longer white, and there were a great deal of smaller items that were shattered. None of this compared to the Hauser cast iron lounge chair that had been put on the balcony on the 3rd floor. My 10 year old climbed on it the next morning to look over the balcony. What we didn't know is that the leg was broken off, and they set it up to appear it was not broken. My daughter fell back and hit her head on the concrete. She was unconscious, and we called an ambulance. She has since experienced migraines and problems with her vision. She experienced neither prior to this. We are currently working with a lawyer. We will take them to court.

I phoned and relayed the problem to the only man who answers the phone. He refused to give me his last name, and he told me that the owner only speaks chinese. He would have to communicate what happened with my child and the damage to the items to the owner himself.

I have since phoned repeatedly, and I have not had a single response. They have refused to discuss this matter any further, and they will not compensate for the damage to the items. This man refuses to discuss my daughter's fall. This was a very simple move that has turned into a nightmare. I'm smarter than this, and I know better then to hire a company without checking them out. After reading other's experiences, I will never make this mistake again. I hope to help you from making this mistake as well.

1
★☆☆☆☆

I had a very small move of approx. 50 boxes, 2 statues, and a white sofa. AMJ Campbell and Two Men and a Truck priced my move at $900 with 3 men. I thought it was high, and I went with this cheaper company for $600. However, little could I imagine just how much I would pay at the end of the night. They arrived an hour late. My elevator was booked for a limited time. It was clear that they were not professional movers from the minute they arrived. They had no idea how to carry a box, and they were very out of shape. They had a truck that was too small, and they brought no padding or wrap for my white sofa and statues as promised by the man who booked it. They were careless with the boxes, and they did not want to move the statues. They suggested I get someone else to do it. Of course, it was moving day and they could not be left behind. The owner had said I did not need extra insurance for the statues, since they had lots of experience. I finally phoned the owner when I watched my white sofa set on it's side on a dirty elevator floor. The movers said they don't carry anything to protect it. The same person I booked with answered the phoned and sounded very sympathetic. Later, I was told that the same person phoned the movers and told them to keep my furniture on the truck until I paid in full. They also insisted I pay in cash before they would unload my belongings. The total rate was now $1700. The entire experience was a nightmare, and they insisted my 10 year old and I help them if I wanted everything off the truck brought into the home. There were so many issues such as the lost keys to the truck to refusing to move the remainder of the items once the truck was full.

By some miracle, it first appeared that nothing had been broken. However, it didn't take long to realize they had placed things so the damage wasn't apparent. The base of the statue had been damaged, the sofa was no longer white, and there were a great deal of smaller items that were shattered. None of this compared to the Hauser cast iron lounge chair that had been put on the balcony on the 3rd floor. My 10 year old climbed on it the next morning to look over the balcony. What we didn't know is that the leg was broken off, and they set it up to appear it was not broken. My daughter fell back and hit her head on the concrete. She was unconscious, and we called an ambulance. She has since experienced migraines and problems with her vision. She experienced neither prior to this. We are currently working with a lawyer. We will take them to court.

I phoned and relayed the problem to the only man who answers the phone. He refused to give me his last name, and he told me that the owner only speaks chinese. He would have to communicate what happened with my child and the damage to the items to the owner himself.

I have since phoned repeatedly, and I have not had a single response. They have refused to discuss this matter any further, and they will not compensate for the damage to the items. This man refuses to discuss my daughter's fall. This was a very simple move that has turned into a nightmare. I'm smarter than this, and I know better then to hire a company without checking them out. After reading other's experiences, I will never make this mistake again. I hope to help you from making this mistake as well.

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Had I not worked my butt off carrying things along with the men sent to move my stuff, they would have stayed in the truck relaxing for a good amount of time. I think I made just as many if not more trips than they did.

When all was said and done I ended up being charged an additional 1/2 over what they estimated. Plus the pressure to tip these guys that I would find hanging out in the truck when I was putting stuff away instead of moving things in to my apartment.

One guy actually complained about the amount of stairs that he had to climb . He also told me that the stuff I was carrying was stuff he would have normally gotten (because it was lighter, easier to carry). I guess I inconvienced him by trying to get the job done in the amount of time that they estimated.

Save yourself the headache and hire real professional movers. These guys were terrible. Oh yeah, and they did ding up my things in the process.

PROS: None
CONS: Where to start? This company was horrible

1
★☆☆☆☆

Had I not worked my butt off carrying things along with the men sent to move my stuff, they would have stayed in the truck relaxing for a good amount of time. I think I made just as many if not more trips than they did.

When all was said and done I ended up being charged an additional 1/2 over what they estimated. Plus the pressure to tip these guys that I would find hanging out in the truck when I was putting stuff away instead of moving things in to my apartment.

One guy actually complained about the amount of stairs that he had to climb . He also told me that the stuff I was carrying was stuff he would have normally gotten (because it was lighter, easier to carry). I guess I inconvienced him by trying to get the job done in the amount of time that they estimated.

Save yourself the headache and hire real professional movers. These guys were terrible. Oh yeah, and they did ding up my things in the process.

PROS: None
CONS: Where to start? This company was horrible

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BEWARE! Misleading bids, rough handling of household items, mega damage.

Actual rating would be zero stars, but this system wouldn't let me do that.

$5000 for a local move. Other bids ranged from $2999 to $3600. I've tried to recover some of this money, but the owner has refused to look at the original problem, which is that I hired them based on a bid that read in bold print, "Total Estimated Charges: $1732".

His solution: confiscate the tip from his workers ($360), find some minor hourly discrepancies ($176), and "split" the damages ($200) and refund those, totally ignoring that I would never have hired him if his bid had been clear. Thus I'm out anywhere from $1400 to $2000 difference between his charges and those of the other bidders.

Save a lot of money, hire Galt or Paul Arpin, my other bidders. They couldn't possibly have done as much damage as these folks did nor would the cost come close.

My opinion: WORST MOVERS EVER and I've worked with 6 others over time. Should have hired one of them again!

PROS: Personable Owner
CONS: Mega Damage! Horribly Expensive! Just plain terrible!

1
★☆☆☆☆

BEWARE! Misleading bids, rough handling of household items, mega damage.

Actual rating would be zero stars, but this system wouldn't let me do that.

$5000 for a local move. Other bids ranged from $2999 to $3600. I've tried to recover some of this money, but the owner has refused to look at the original problem, which is that I hired them based on a bid that read in bold print, "Total Estimated Charges: $1732".

His solution: confiscate the tip from his workers ($360), find some minor hourly discrepancies ($176), and "split" the damages ($200) and refund those, totally ignoring that I would never have hired him if his bid had been clear. Thus I'm out anywhere from $1400 to $2000 difference between his charges and those of the other bidders.

Save a lot of money, hire Galt or Paul Arpin, my other bidders. They couldn't possibly have done as much damage as these folks did nor would the cost come close.

My opinion: WORST MOVERS EVER and I've worked with 6 others over time. Should have hired one of them again!

PROS: Personable Owner
CONS: Mega Damage! Horribly Expensive! Just plain terrible!

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