Smarter Massage

★★★☆☆
  • 8955 South Ridgeline Boulevard

    Littleton, CO 80129

    Map & Directions
  • 720-488-4100

About Smarter Massage

Categories
Hours
M-Sa 10:00am - 8:00pm, Su 11:00am - 6:00pm

Personal Services

Personal Services
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Three women in my family had either a gift certificate or a pre-paid credit on their account and when I booked the appointments for them and myself I was notified that the new owner would not accept the credit or the gift certificates. The gift certificates were Christmas gifts, and no notification was given about the new expiration date. I have been a client of this establishment for five years and will no longer go back after the new owner explained that she would be losing money to have all of us come in. When I countered that she would be losing customers it didn't seem to concern her. Seems like the new owner made an uneducated decision in purchasing the business that will affect several established and potential clients. I'll never go back and have filed a complaint with the Better Business Bureau.

1
★☆☆☆☆

Three women in my family had either a gift certificate or a pre-paid credit on their account and when I booked the appointments for them and myself I was notified that the new owner would not accept the credit or the gift certificates. The gift certificates were Christmas gifts, and no notification was given about the new expiration date. I have been a client of this establishment for five years and will no longer go back after the new owner explained that she would be losing money to have all of us come in. When I countered that she would be losing customers it didn't seem to concern her. Seems like the new owner made an uneducated decision in purchasing the business that will affect several established and potential clients. I'll never go back and have filed a complaint with the Better Business Bureau.

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I enjoyed the 55-minute relaxation massage with Marni. I arrived early and changed into an amazingly comfortable robe, (I would love to purchase one it was so comfortable.) and slippers. Then I was escorted into a relaxation room with calm music, low lighting and comfortable sofas. When it was time for my appointment I was escorted into a private room and had a truly relaxing massage. Marni was an excellent massage therapist and really listened to all of my concerns. Had to rush out as I needed to get back to work. Great customer service but a little hard to find make sure you ask for directions when you make your appointment. Also, go to their website for an additional discount.

4
★★★★☆

I enjoyed the 55-minute relaxation massage with Marni. I arrived early and changed into an amazingly comfortable robe, (I would love to purchase one it was so comfortable.) and slippers. Then I was escorted into a relaxation room with calm music, low lighting and comfortable sofas. When it was time for my appointment I was escorted into a private room and had a truly relaxing massage. Marni was an excellent massage therapist and really listened to all of my concerns. Had to rush out as I needed to get back to work. Great customer service but a little hard to find make sure you ask for directions when you make your appointment. Also, go to their website for an additional discount.

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