Shepler's Western Wear

★★★☆☆
  • 8500 E Orchard Rd

    Greenwood Vlg, CO 80111

    Map & Directions
  • 303-773-3311

About Shepler's Western Wear

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Because the service at Sheplers (both Denver locations) is so horrible, I have recently started purchasing my boots and other western wear online. It's hard to shop at and support a store whose employee's are so rude. I can't tell you

3
★★★★★

Because the service at Sheplers (both Denver locations) is so horrible, I have recently started purchasing my boots and other western wear online. It's hard to shop at and support a store whose employee's are so rude. I can't tell you

.

True to a point. My wife has worked for this location for about three years. She has busted her butt for the company & customers. I see the customers & they are always happy when she has helped them. Do not get me wrong I do agree with you that most of the employees just stand around, don't want to help or care if they get a bad complaint. The managers usually complain about who gives their all, saying that the customers are just a number, not the boss.Honestly, I believe, just as my wife has done for so many years. Customers are the boss, with out customers who make purchases, then no one gets paid. Sheplers could do better by discipling the employees that don't work, & reward the ones who do. Honestly, my wife got one complaint, just because a manager was to busy to doing whatever, when my wife asked for a code so she could do a deposit. Now my wife is the only one doing maintenance, (Janitorial) duties, instead of being on the floor to help customers. Several customers ask where my wife is, so the may get her help, & advise. They were told by different employees that she has either quit, got fired, or is no longer on the floor because she gets bad complaints all the time. My wife is currently looking for another job, but still enjoys working for Sheplers, as long as it is on the floor or cashiering, so she may continuing the happy environment for the customers. Why & how can General, & First assistant managers treat one employee like they are the bad kid, who does their job, pleases customers, tries to make the company money & look good. Yet treat the other who sit on the butt, rude or bad mood towards customers, like they are gods?! FOR THE MOST PART SHEPLERS IS A GOOD PLACE. But, only if the right employees are allowed to work with the customers, and not do what others should be doing.

1
★★★☆☆

True to a point. My wife has worked for this location for about three years. She has busted her butt for the company & customers. I see the customers & they are always happy when she has helped them. Do not get me wrong I do agree with you that most of the employees just stand around, don't want to help or care if they get a bad complaint. The managers usually complain about who gives their all, saying that the customers are just a number, not the boss.Honestly, I believe, just as my wife has done for so many years. Customers are the boss, with out customers who make purchases, then no one gets paid. Sheplers could do better by discipling the employees that don't work, & reward the ones who do. Honestly, my wife got one complaint, just because a manager was to busy to doing whatever, when my wife asked for a code so she could do a deposit. Now my wife is the only one doing maintenance, (Janitorial) duties, instead of being on the floor to help customers. Several customers ask where my wife is, so the may get her help, & advise. They were told by different employees that she has either quit, got fired, or is no longer on the floor because she gets bad complaints all the time. My wife is currently looking for another job, but still enjoys working for Sheplers, as long as it is on the floor or cashiering, so she may continuing the happy environment for the customers. Why & how can General, & First assistant managers treat one employee like they are the bad kid, who does their job, pleases customers, tries to make the company money & look good. Yet treat the other who sit on the butt, rude or bad mood towards customers, like they are gods?! FOR THE MOST PART SHEPLERS IS A GOOD PLACE. But, only if the right employees are allowed to work with the customers, and not do what others should be doing.

Pros: Good clothes, and quality

Cons: Some rude employees & Managers

.

Finding a button up shirt can be tricky if your a man. Especially if you don't understand what the measurements mean. I couldn't find anyone to ask for over an hour. Finally a girl came and asked if we needed help very shortly and rather annoyed sounding.
the conversation sounded like this:

'*sigh* can i help you?'
'yeah um, what does 15x33 mea...' (interrupted)
'SMALL!'
'um.. is 15 the ne...'
'NEcK SIZE!'
'oh, and so 33 is th...'
'THE InNSEAM!'
'oh okay, thank you'
'....'

seriously?? why ask if i need help if you're just goinng to interrupt me and act like im bothering you..
so i figured out my size, and found a couple shirts and headed for the counter, where i caught even MORE bad vibes from the sales clerk..
look, just because im not a cowboy, doesnt mean im not a nice person, and it certainly doesn't mean you can treat me like a criminal. I spent 160$ and in all honesty I'll never go back now that i know my size. Ill just order it from now on, because i am LITTERALLY affraid of being treated that way again.. also, they dont have ANYTHING for women unless you have poor taste, so id avoid it if you think you're going to find a cute cowgirl shirt, or unless your big enough to fit into a man's shirt.

0
★☆☆☆☆

Finding a button up shirt can be tricky if your a man. Especially if you don't understand what the measurements mean. I couldn't find anyone to ask for over an hour. Finally a girl came and asked if we needed help very shortly and rather annoyed sounding.
the conversation sounded like this:

'*sigh* can i help you?'
'yeah um, what does 15x33 mea...' (interrupted)
'SMALL!'
'um.. is 15 the ne...'
'NEcK SIZE!'
'oh, and so 33 is th...'
'THE InNSEAM!'
'oh okay, thank you'
'....'

seriously?? why ask if i need help if you're just goinng to interrupt me and act like im bothering you..
so i figured out my size, and found a couple shirts and headed for the counter, where i caught even MORE bad vibes from the sales clerk..
look, just because im not a cowboy, doesnt mean im not a nice person, and it certainly doesn't mean you can treat me like a criminal. I spent 160$ and in all honesty I'll never go back now that i know my size. Ill just order it from now on, because i am LITTERALLY affraid of being treated that way again.. also, they dont have ANYTHING for women unless you have poor taste, so id avoid it if you think you're going to find a cute cowgirl shirt, or unless your big enough to fit into a man's shirt.

Pros: lots of clothes. If you like cowboy shirts and poly cowboy pants, this is the place.

Cons: very very very unhelpful and rude staff, that will hurt your feelings. also, very expensive.

 

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