Big Ring Cycles

★★★☆☆
  • 600 12th St 170

    Golden, CO 80401

    Map & Directions
  • 303-216-2000

About Big Ring Cycles

Details
Hours
Mon-Fri 10am-7pm, Sat 9am-6pm

Sports & Recreation

Sports & Recreation
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This shop and its employees, including the owner, are absolutely pathetic as it relates to customer service, customer engagement, manners and using basic retail best practices. They don't care about customers, will ignore you and look down their noses at you as the other reviewer mentions.

Both my wife and I have been in the shop three times collectively and have had exactly the same crappy experiences. All three times we were left to wander the store and no one even made an attempt to acknowledge us. Each time the owner and employees spoke with each other, hung with friends, were on the phone and basically ignored us. Even when I stood in front of the owner, while he spoke and laughed with a friend he did not feel it was important enough to engage with me. I finally spoke and said "I am leaving now, you guys suck and need to learn how to treat a customer".

Interestingly enough, I have heard through many other people that they have had the same experience.

My wife, friends and I will never enter this store again - they SUCK.

1
★☆☆☆☆

This shop and its employees, including the owner, are absolutely pathetic as it relates to customer service, customer engagement, manners and using basic retail best practices. They don't care about customers, will ignore you and look down their noses at you as the other reviewer mentions.

Both my wife and I have been in the shop three times collectively and have had exactly the same crappy experiences. All three times we were left to wander the store and no one even made an attempt to acknowledge us. Each time the owner and employees spoke with each other, hung with friends, were on the phone and basically ignored us. Even when I stood in front of the owner, while he spoke and laughed with a friend he did not feel it was important enough to engage with me. I finally spoke and said "I am leaving now, you guys suck and need to learn how to treat a customer".

Interestingly enough, I have heard through many other people that they have had the same experience.

My wife, friends and I will never enter this store again - they SUCK.

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After a particularly rough mountain bike ride, I went in here and they fitted the bike to me perfectly. Seems I had been riding with the seat too low and too forward. They also adjusted my handlebars. Riding is now much easier!

4
★★★★☆

After a particularly rough mountain bike ride, I went in here and they fitted the bike to me perfectly. Seems I had been riding with the seat too low and too forward. They also adjusted my handlebars. Riding is now much easier!

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