The UPS Store

★★★★☆
Mon - Fri 08:00-06:30, Sat 10:00-04:00
  • 361 S Camino Del Rio

    Durango, CO 81303

    Map & Directions
  • 970-385-9550

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 7:30am-6:30pm, Sa 10am-1pm, Su Closed
Emails
  • store3715@theupsstore.com
Phones
  • Fax (970-385-9552)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Notary Services
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    3.8571 7
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                    .

                    I was simply dropping off a pre-paid parcel for shipping (I am a long-time customer). Box was wrapped in heavy kraft paper and completely taped. I walked into the store and the manager started barking at me that my box could not be

                    3
                    ★★★★★

                    I was simply dropping off a pre-paid parcel for shipping (I am a long-time customer). Box was wrapped in heavy kraft paper and completely taped. I walked into the store and the manager started barking at me that my box could not be

                    .

                    The woman named Linda was so impolite! Pushy & rude through out the entire transaction, she even used and ambiguous slur when I asked if there was a mechanism for costumer feedback. If things weren't awful enough she screamed to take my

                    3
                    ★★★★★

                    The woman named Linda was so impolite! Pushy & rude through out the entire transaction, she even used and ambiguous slur when I asked if there was a mechanism for costumer feedback. If things weren't awful enough she screamed to take my

                    .

                    The people at this UPS store were very, very, helpful. I was trying to fax a very important document but for some reason it was not comming through clearly. They worked with me and went way above and beyond the level of service that I

                    3
                    ★★★★★

                    The people at this UPS store were very, very, helpful. I was trying to fax a very important document but for some reason it was not comming through clearly. They worked with me and went way above and beyond the level of service that I

                    .

                    Horrible Customer Service

                    I went to the UPS Store #3715 on 4/17/12 around 2pm to send a pre-paid package.

                    I ask for some tape to finish sealing my box. She replied it was a $1.00.

                    She said "This is a business, nothing is for

                    3
                    ★★★★★

                    Horrible Customer Service

                    I went to the UPS Store #3715 on 4/17/12 around 2pm to send a pre-paid package.

                    I ask for some tape to finish sealing my box. She replied it was a $1.00.

                    She said "This is a business, nothing is for

                    .

                    I went into the store to drop off pre-labeled boxes for UPS. The lady was very rude to me and acted like I should just know where to put the boxes. When I asked if I could get some help moving a heavy box (I'm 6 months pregnant), she flat out told me that they didn't help with drop offs and I would have to find my own help. After getting my 12 year old daughter to help me move this box to the corner, the lady told me that a certain label wasn't going to work. So I worked on taking the label off. When I thought I had enough of the label off to not make a difference, I put the box on the pile and left. Before I could get into my car to leave, she came out of the store and very rudely told me that that box wasn't going to work. So I went in to get the box and she told me that she wasn't going to send any of the boxes because I was rude! At that point, I had said all of about 10 words to her, so I don't know where she got the idea that I was rude.

                    When I asked her if she was the manager, she informed me that she was the owner. If that is how she treats all of her customers, I'm surprised she is still in business.

                    1
                    ★☆☆☆☆

                    I went into the store to drop off pre-labeled boxes for UPS. The lady was very rude to me and acted like I should just know where to put the boxes. When I asked if I could get some help moving a heavy box (I'm 6 months pregnant), she flat out told me that they didn't help with drop offs and I would have to find my own help. After getting my 12 year old daughter to help me move this box to the corner, the lady told me that a certain label wasn't going to work. So I worked on taking the label off. When I thought I had enough of the label off to not make a difference, I put the box on the pile and left. Before I could get into my car to leave, she came out of the store and very rudely told me that that box wasn't going to work. So I went in to get the box and she told me that she wasn't going to send any of the boxes because I was rude! At that point, I had said all of about 10 words to her, so I don't know where she got the idea that I was rude.

                    When I asked her if she was the manager, she informed me that she was the owner. If that is how she treats all of her customers, I'm surprised she is still in business.

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                    .

                    The UPS Store
                    The UPS Store
                    361 S Camino Del Rio
                    Durango, CO 81303 (970) 385-9550

                    On 4/2/2008, I called to inquire about the local city tax rate. Michelle Robinson answered the phone.
                    I asked my question, her response was " WHAT do you need to know THAT for?"
                    My response was "I'm doing research". She replied "You need to call the city".

                    Evidently this retailer does't KNOW the local tax rate!

                    So, therefore, my logical thought is are they charging usTOO MUCH??? (If they don't know how much it IS THEY MIGHT BE!)

                    I am a business woman looking to rent a HUGE local mailbox with a LONG TERM contract/agreement. She was RUDE to the wrong person.

                    At best it was exceptionally poor customer service!
                    You cost yourself a large contract!

                    BIG mistake Michelle, BIG!!!

                    1
                    ★☆☆☆☆

                    The UPS Store
                    The UPS Store
                    361 S Camino Del Rio
                    Durango, CO 81303 (970) 385-9550

                    On 4/2/2008, I called to inquire about the local city tax rate. Michelle Robinson answered the phone.
                    I asked my question, her response was " WHAT do you need to know THAT for?"
                    My response was "I'm doing research". She replied "You need to call the city".

                    Evidently this retailer does't KNOW the local tax rate!

                    So, therefore, my logical thought is are they charging usTOO MUCH??? (If they don't know how much it IS THEY MIGHT BE!)

                    I am a business woman looking to rent a HUGE local mailbox with a LONG TERM contract/agreement. She was RUDE to the wrong person.

                    At best it was exceptionally poor customer service!
                    You cost yourself a large contract!

                    BIG mistake Michelle, BIG!!!

                    Was this review helpful to you?
                    Ratings_icons Ratings_icons

                    .

                    The UPS Store
                    361 S Camino Del Rio
                    Durango, CO 81303 (970) 385-9550

                    On 4/2/2008, I called to inquire about the local city tax rate. Michelle Robinson answered the phone.
                    I asked my question, her response was " WHAT do you need to know THAT for?"
                    My response was "I'm doing research". She replied "You need to call the city".

                    Evidently this retailer does't KNOW the local tax rate!

                    So, therefore, my logical thought is are they charging us TOO MUCH??? (If they don't know how much the tax is, THEY MIGHT BE or probably ARE!)

                    I am a business woman looking to rent a HUGE local mailbox with a LONG TERM contract/agreement. She was RUDE to the wrong person.

                    At best it was exceptionally poor customer service!
                    You cost yourself a large contract!

                    BIG mistake Michelle, BIG!!!

                    0
                    ★☆☆☆☆

                    The UPS Store
                    361 S Camino Del Rio
                    Durango, CO 81303 (970) 385-9550

                    On 4/2/2008, I called to inquire about the local city tax rate. Michelle Robinson answered the phone.
                    I asked my question, her response was " WHAT do you need to know THAT for?"
                    My response was "I'm doing research". She replied "You need to call the city".

                    Evidently this retailer does't KNOW the local tax rate!

                    So, therefore, my logical thought is are they charging us TOO MUCH??? (If they don't know how much the tax is, THEY MIGHT BE or probably ARE!)

                    I am a business woman looking to rent a HUGE local mailbox with a LONG TERM contract/agreement. She was RUDE to the wrong person.

                    At best it was exceptionally poor customer service!
                    You cost yourself a large contract!

                    BIG mistake Michelle, BIG!!!

                    Cons: DOWN IN A BIG WAY! Rude, with a very poor customer service attitude!

                    Message from The UPS Store

                    The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, with convenient and value-added business services. -- mailboxes, packaging, copies, shipping, printing, notary public, digital printing, moving boxes, packing, overnight shipping

                    More about The UPS Store

                    overnight shipping, printing, digital printing, mailboxes, packaging, copies, packing, shipping, notary public, moving boxes

                     

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