Cake Crafts

★★★★☆
  • 4105 S Broadway

    Englewood, CO 80113

    Map & Directions
  • 303-761-1522

About Cake Crafts

Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Shopping

Shopping
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I have been to Cake Crafts about a handful of times and I will admint I have had great luck finding what I am looking for. However on my most recent visit, I realized I had purchased way too much product (amount was reccomended by staff member). Within 2 hours of making my purchase, I called to ask if I could return the items and they refused and there was absolutely no exception. Their receipt reads: "Returns w/in 15 days". That is all it states, however it was voiced to me that there are exceptions to this written, vague policy, ie. edible items. I could understand if the packaging was opened, but I literally purchased 2 hours ago. I am frustrated and feel as though I was part of an "up-sell" scam. I was hoping for a better solution to this unfortunate situation, but customer service did not seem to be in the cards today. I was offered the opportunity to call the owners when they return from vacation at the end of next week, but the assosciate was 100% certain they would say "no". I am completely bummed about this experience and may not return.

1
★☆☆☆☆

I have been to Cake Crafts about a handful of times and I will admint I have had great luck finding what I am looking for. However on my most recent visit, I realized I had purchased way too much product (amount was reccomended by staff member). Within 2 hours of making my purchase, I called to ask if I could return the items and they refused and there was absolutely no exception. Their receipt reads: "Returns w/in 15 days". That is all it states, however it was voiced to me that there are exceptions to this written, vague policy, ie. edible items. I could understand if the packaging was opened, but I literally purchased 2 hours ago. I am frustrated and feel as though I was part of an "up-sell" scam. I was hoping for a better solution to this unfortunate situation, but customer service did not seem to be in the cards today. I was offered the opportunity to call the owners when they return from vacation at the end of next week, but the assosciate was 100% certain they would say "no". I am completely bummed about this experience and may not return.

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This is a lovely local cake supply store. They have anything you could possibly need. They also have a new owner, and they are very friendly and helpful.

5
★★★★★

This is a lovely local cake supply store. They have anything you could possibly need. They also have a new owner, and they are very friendly and helpful.

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I absolutely love going to this cake shop, and was devastated when they almost closed. Thankfully, the new owners swooped in at the last minute to save my very favorite store ever! I love to go in and look at all of the new cake decorating books and pans that are for sale in there. The staff is wonderful and they are always willing to go the extra mile to help you find what you need or to work out the "snags" in your current project. There is a huge variety of items to help you bring your ideas to life! They also sell Wilton products at a discounted price.

On top of all of the wonderful things in the store, they employ the best cake decorator in the world, Helen Sembra. She is amazing! She has taught the Wilton method longer than any of her students have been alive and she is still steadier and more successful than even her most senior students. She is patient and kind and an amazing teacher, who is also a friend to any of her students!

I highly recommend this as the "go-to" store for anyone considering pursuing cake decorating or candy making.

5
★★★★★

I absolutely love going to this cake shop, and was devastated when they almost closed. Thankfully, the new owners swooped in at the last minute to save my very favorite store ever! I love to go in and look at all of the new cake decorating books and pans that are for sale in there. The staff is wonderful and they are always willing to go the extra mile to help you find what you need or to work out the "snags" in your current project. There is a huge variety of items to help you bring your ideas to life! They also sell Wilton products at a discounted price.

On top of all of the wonderful things in the store, they employ the best cake decorator in the world, Helen Sembra. She is amazing! She has taught the Wilton method longer than any of her students have been alive and she is still steadier and more successful than even her most senior students. She is patient and kind and an amazing teacher, who is also a friend to any of her students!

I highly recommend this as the "go-to" store for anyone considering pursuing cake decorating or candy making.

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