Mateos Day Spa

★★★★★
  • 5919 Delmonico Dr

    Colorado Springs, CO 80919

    Map & Directions
  • 719-266-9295

About Mateos Day Spa

Hours
Thu 9am-8pm, Fri 9am-7pm, Sat 8am-5pm

Personal Services

Personal Services
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.

Have gone to Mateos several times. Prices not cheap, but not overly high compared to other spas I have been to. Always smells good, always nice staff. Definate thumbs up.

3
★★★★★

Have gone to Mateos several times. Prices not cheap, but not overly high compared to other spas I have been to. Always smells good, always nice staff. Definate thumbs up.

.

I love Mateo's massages. The ambiance is relaxing and the different products they offer are outstanding; price is also good. My husband and I treat ourselves to massages and we love it!

3
★★★★★

I love Mateo's massages. The ambiance is relaxing and the different products they offer are outstanding; price is also good. My husband and I treat ourselves to massages and we love it!

.

I had a very relaxing time here at Mateo's. The staff knew how to keep you comfortable. The environment was very comfortable and the specials that they had were awesome.

5
★★★★★

I had a very relaxing time here at Mateo's. The staff knew how to keep you comfortable. The environment was very comfortable and the specials that they had were awesome.

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I had a very relaxing time here at Mateo's. The staff knew how to keep you comfortable. The environment was very comfortable and the specials that they had were awesome.

3
★★★★★

I had a very relaxing time here at Mateo's. The staff knew how to keep you comfortable. The environment was very comfortable and the specials that they had were awesome.

.

I had a great experience here. I received a relaxing massage and got my hair done. They were very friendly and had great customer service skills. I definitely have recommended this salon to my friends.

5
★★★★★

I had a great experience here. I received a relaxing massage and got my hair done. They were very friendly and had great customer service skills. I definitely have recommended this salon to my friends.

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I had a great experience here. I received a relaxing massage and got my hair done. They were very friendly and had great customer service skills. I definitely have recommended this salon to my friends.

3
★★★★★

I had a great experience here. I received a relaxing massage and got my hair done. They were very friendly and had great customer service skills. I definitely have recommended this salon to my friends.

.

I found a stylist here that really knows what I want with my hair. He knows all of the trends and i really like to change up my hair so I am glad that I found a stylist that will keep up with me. They are very friendly and professional and the whole salon is always clean.

5
★★★★★

I found a stylist here that really knows what I want with my hair. He knows all of the trends and i really like to change up my hair so I am glad that I found a stylist that will keep up with me. They are very friendly and professional and the whole salon is always clean.

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.

I found a stylist here that really knows what I want with my hair. He knows all of the trends and i really like to change up my hair so I am glad that I found a stylist that will keep up with me. They are very friendly and professional and

3
★★★★★

I found a stylist here that really knows what I want with my hair. He knows all of the trends and i really like to change up my hair so I am glad that I found a stylist that will keep up with me. They are very friendly and professional and

.

Great place to go and relax. I try and make it once a month i have a very stressful job and need to make it to the spa otherwise i will go Crazy. No other spa can get me to unwind like Mateos.

5
★★★★★

Great place to go and relax. I try and make it once a month i have a very stressful job and need to make it to the spa otherwise i will go Crazy. No other spa can get me to unwind like Mateos.

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.

Great place to go and relax. I try and make it once a month i have a very stressful job and need to make it to the spa otherwise i will go Crazy. No other spa can get me to unwind like Mateos.

3
★★★★★

Great place to go and relax. I try and make it once a month i have a very stressful job and need to make it to the spa otherwise i will go Crazy. No other spa can get me to unwind like Mateos.

.

My wife and I both recieve services at the salon and spa on a regular basis. The staff is friendly, and do a great job! My only complaint would be that the inside is a little run down and dirty for an upscale spa. In my wifes words, "it's

3
★★★★★

My wife and I both recieve services at the salon and spa on a regular basis. The staff is friendly, and do a great job! My only complaint would be that the inside is a little run down and dirty for an upscale spa. In my wifes words, "it's

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I am writing this review to thank Mateos staff for 5 years of great service. I am moving next month and Mateos is one of the places I will miss most.\r
Sue Holland

3
★★★★★

I am writing this review to thank Mateos staff for 5 years of great service. I am moving next month and Mateos is one of the places I will miss most.\r
Sue Holland

.

Very nice spa. Enjoyed massage and facial very much. pricing very reasonable for quality. Will return.

5
★★★★★

Very nice spa. Enjoyed massage and facial very much. pricing very reasonable for quality. Will return.

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We pride ourselves on Customer Service as stated on the web site? Not so much.. For a first visit to their spa, there was no welcome at check in and really no guidance to the spa- its a bit of a maze. Rude reception and very disorganized. I could have walked out with out paying a dime for all the notice the THREE ladies at the desk gave me when I was done with my spa treatment. I walked about the "gourmet shop" but wasn't offered any help there either. It's too bad- the spa treatment was really nice but the lack of customer service from the desk has convinced me I won't be back nor will all the folks I share this experience with.

1
★☆☆☆☆

We pride ourselves on Customer Service as stated on the web site? Not so much.. For a first visit to their spa, there was no welcome at check in and really no guidance to the spa- its a bit of a maze. Rude reception and very disorganized. I could have walked out with out paying a dime for all the notice the THREE ladies at the desk gave me when I was done with my spa treatment. I walked about the "gourmet shop" but wasn't offered any help there either. It's too bad- the spa treatment was really nice but the lack of customer service from the desk has convinced me I won't be back nor will all the folks I share this experience with.

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I want to thank the ladies of Mateos (Espescially you gals in pedicure room!)for making my 50th Birthday the most memorable day for me and my guests.

3
★★★★★

I want to thank the ladies of Mateos (Espescially you gals in pedicure room!)for making my 50th Birthday the most memorable day for me and my guests.

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Have been a regular at Mateos Salon for about a year. I have had very good service and enjoy the ladies (and Ruben) so much. I had been to a couple of the other upscale salons in the area and I can say the prices and services are great.

3
★★★★★

Have been a regular at Mateos Salon for about a year. I have had very good service and enjoy the ladies (and Ruben) so much. I had been to a couple of the other upscale salons in the area and I can say the prices and services are great.

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We went to have a relaxing day at the spa and the first impression of the ladies at the front desk was AWFUL. Very unfriendly and rude. When we were done it was even worse. I was using a gift cert. other wise we would have WALKED OUT AND

3
★★★★★

We went to have a relaxing day at the spa and the first impression of the ladies at the front desk was AWFUL. Very unfriendly and rude. When we were done it was even worse. I was using a gift cert. other wise we would have WALKED OUT AND

.

I have had a lot of stress in my life lately as I'm sure we all have. I spent the day today at Mateos Day Spa and oh what a relaxing day, just what I needed. Now, I don't usually spend this kind of time on myself, but I am hooked.
The day started with very friendly staff and a relaxing atmosphere. The waiting area was like a cozy lodge. The first person to come greet me was my massage therapist. She was very sweet and what an amazing massage. The facial was very relaxing, I almost fell asleep. During my manicure and pedicure, I met a really nice mother and daughter who were enjoying the day together. The technicians were so much fun and friendly that we all laughed and joked like I was another daughter.
From the beginning to the end, it was a restful and relaxing escape from my very stressful life.
I will return again and this time I am bringing my mom.

2
★★★★★

I have had a lot of stress in my life lately as I'm sure we all have. I spent the day today at Mateos Day Spa and oh what a relaxing day, just what I needed. Now, I don't usually spend this kind of time on myself, but I am hooked.
The day started with very friendly staff and a relaxing atmosphere. The waiting area was like a cozy lodge. The first person to come greet me was my massage therapist. She was very sweet and what an amazing massage. The facial was very relaxing, I almost fell asleep. During my manicure and pedicure, I met a really nice mother and daughter who were enjoying the day together. The technicians were so much fun and friendly that we all laughed and joked like I was another daughter.
From the beginning to the end, it was a restful and relaxing escape from my very stressful life.
I will return again and this time I am bringing my mom.

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I was a new customer. Made an appointment for a microderm. Met with their "doctor/nurse"? I don't think so. My consultant convinced me i needed an expensive laser treatment. I was suckered in and the result was a face full of blisters that caused me to miss a week of work. NOT THEIR PROBLEM. I went to a dermatologist who said the laser was not administered correctly. This should NOT have happened. Mateo's treated me like something must be wrong with ME. Their front desk people are rude, Mateo's wouldn't give me a refund for the actual treatment and my next stop is an attorney. Maybe they are great with spa/massage/pedi's - i don't know and will never find out. Don't get suckered into their sales pitch - or the agony as a result of their inept staff.

0
★☆☆☆☆

I was a new customer. Made an appointment for a microderm. Met with their "doctor/nurse"? I don't think so. My consultant convinced me i needed an expensive laser treatment. I was suckered in and the result was a face full of blisters that caused me to miss a week of work. NOT THEIR PROBLEM. I went to a dermatologist who said the laser was not administered correctly. This should NOT have happened. Mateo's treated me like something must be wrong with ME. Their front desk people are rude, Mateo's wouldn't give me a refund for the actual treatment and my next stop is an attorney. Maybe they are great with spa/massage/pedi's - i don't know and will never find out. Don't get suckered into their sales pitch - or the agony as a result of their inept staff.

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You pay a lot of money for a great experience. I feel bad for the staff because the first impression people are awful. I cannot believe I went back a second time and I will not make that mistake again. When I checked in it was COLD to say the least. No hello, no welcome but just a loud...LAST NAME?..then I was "pointed" to find a door that was out of site and told to go in on my own and find the lobby. I was nervous as to what door to enter and then when I found it I took a turn and went to the wrong spot.
After paying $375.00 for my daughter and I you would think the lady at the desk would at least say hello and take me to the mystery room instead of being lazy and expecting customers to find it on their own. So of course I already had a bad taste in my mouth from the start.
I gave the three stars so I could at least give credit to the massage staff who did great. They are doing a great job but losing business because of the burnt out knucklehead at the desk. Hope the owner reads this. Time for a change at your front line employees cause they are not helping you out.

1
★★★☆☆

You pay a lot of money for a great experience. I feel bad for the staff because the first impression people are awful. I cannot believe I went back a second time and I will not make that mistake again. When I checked in it was COLD to say the least. No hello, no welcome but just a loud...LAST NAME?..then I was "pointed" to find a door that was out of site and told to go in on my own and find the lobby. I was nervous as to what door to enter and then when I found it I took a turn and went to the wrong spot.
After paying $375.00 for my daughter and I you would think the lady at the desk would at least say hello and take me to the mystery room instead of being lazy and expecting customers to find it on their own. So of course I already had a bad taste in my mouth from the start.
I gave the three stars so I could at least give credit to the massage staff who did great. They are doing a great job but losing business because of the burnt out knucklehead at the desk. Hope the owner reads this. Time for a change at your front line employees cause they are not helping you out.

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I have had about six massages here now. Loved everyone. Had 2 pedicures, both were A+ . Purchased my sister and sister in law gift cards, they loved the spa.

2
★★★★★

I have had about six massages here now. Loved everyone. Had 2 pedicures, both were A+ . Purchased my sister and sister in law gift cards, they loved the spa.

Pros: Pure comfort

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Had the Great Escape from my husband. Usually buys Day Spa gifts. This was my favorite spa so far. I like a more Western style and this was great. Services great, people who did my services all darling.

2
★★★★★

Had the Great Escape from my husband. Usually buys Day Spa gifts. This was my favorite spa so far. I like a more Western style and this was great. Services great, people who did my services all darling.

Pros: Feels like your out of town. Prices good.

Cons: Hard to get in last minute on weekend

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I had heard people say that they enjoyed going to Mateos over the years, but frankly, it did not look like much from driving by, so I never did stop in. When my therapists from another spa canceled on me, I went in for a massage. BIG surprise! Affordable and quality quality! Really have to say it is the nicest Spa I have been to.

2
★★★★★

I had heard people say that they enjoyed going to Mateos over the years, but frankly, it did not look like much from driving by, so I never did stop in. When my therapists from another spa canceled on me, I went in for a massage. BIG surprise! Affordable and quality quality! Really have to say it is the nicest Spa I have been to.

Pros: service price atmosphere

Cons: plain brick building from the outside off by itself although inside is beautiful

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We all had a delightful day. My sister and mom want to make it our annual event.This Spa really is a true gem.Thank you Mateos.

2
★★★★★

We all had a delightful day. My sister and mom want to make it our annual event.This Spa really is a true gem.Thank you Mateos.

Pros: quality price

Cons: none

.

Went 3 times to date, ran across this site and decided they deserved a review! Had the works 1st time, I arrived 15 minutes late and they were completely accomadating and did not even mention me being late. 2nd time had a massage and pedicure. (loved Tricia had her first time also) 3rd time had tuscan wine massage and facial. Every time was great. People very polite and skilled.

2
★★★★★

Went 3 times to date, ran across this site and decided they deserved a review! Had the works 1st time, I arrived 15 minutes late and they were completely accomadating and did not even mention me being late. 2nd time had a massage and pedicure. (loved Tricia had her first time also) 3rd time had tuscan wine massage and facial. Every time was great. People very polite and skilled.

Pros: people service prices quite low for quality

Cons: not open on sundays

.

I have been a client of Skin Savvy & Mateos since before they moved to their Delmonico address. I obviously love the service and quality. I am also handicapped and they are always willing to accommodate and are very professional. I am always complimented on my skin and then I am asked what my secret is. There is no secret, it is the staff and products from Mateos Salon and Skin Savvy. I can't thank them enough. It is so nice to go home to a reunion or just to visit relatives and friends that you haven't seen in a while, and they go crazy over my skin. It is truely "Priceless". I can't say enough about Mateos and Skin Savvy. It doesn't matter your age or gender, there is something for everyone and their gift certificates are an awesome way to say "Thank You" to someone special.

2
★★★★★

I have been a client of Skin Savvy & Mateos since before they moved to their Delmonico address. I obviously love the service and quality. I am also handicapped and they are always willing to accommodate and are very professional. I am always complimented on my skin and then I am asked what my secret is. There is no secret, it is the staff and products from Mateos Salon and Skin Savvy. I can't thank them enough. It is so nice to go home to a reunion or just to visit relatives and friends that you haven't seen in a while, and they go crazy over my skin. It is truely "Priceless". I can't say enough about Mateos and Skin Savvy. It doesn't matter your age or gender, there is something for everyone and their gift certificates are an awesome way to say "Thank You" to someone special.

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I am a massage therapist and was recently on vaction in Colorado Springs... after reading the reviews for Mateos I decided on getting some much needed massage (and a little pampering). I started with a hot stone massage with Leslie and she was Awesome!!! I highly recommend her, she is knowledgeable and knows how to give a great deep tissue massage, She was so great that I booked an hour and a half with her two days later when I was going back for my manicure and pedicure which were given by a girl named Natasha who did a great job too! The atmosphere was great and I higly recommend mateos

2
★★★★★

I am a massage therapist and was recently on vaction in Colorado Springs... after reading the reviews for Mateos I decided on getting some much needed massage (and a little pampering). I started with a hot stone massage with Leslie and she was Awesome!!! I highly recommend her, she is knowledgeable and knows how to give a great deep tissue massage, She was so great that I booked an hour and a half with her two days later when I was going back for my manicure and pedicure which were given by a girl named Natasha who did a great job too! The atmosphere was great and I higly recommend mateos

Pros: Everything

Cons: None

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Had a great massage and pedicure! Highly recommend ! Nice people, awesome rooms and services. Thanks much Mateos!

2
★★★★★

Had a great massage and pedicure! Highly recommend ! Nice people, awesome rooms and services. Thanks much Mateos!

Pros: all

Cons: could not get in on Saturday

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I went to Mateos for a haircut and was very pleased. I received a gift for a day at the spa and have several services done. I was really impressed and had a great time.

2
★★★★★

I went to Mateos for a haircut and was very pleased. I received a gift for a day at the spa and have several services done. I was really impressed and had a great time.

Pros: the people and quality

.

First found Mateos through this site. Stayed at the Marriot in Colorado Springs and asked the front desk about them, and they said that is where they recommend their guests. The Marriot shuttled me down. I had a wonderful massage and pedicure. Very first class place. Skipped out on my meetings the next day to go back. Had a shampoo and style in the salon and purchased gifts for my daughter and some really fun candles (very good selection of gifts there) I will be a regular there if we decide to relocate to Colorado.

2
★★★★★

First found Mateos through this site. Stayed at the Marriot in Colorado Springs and asked the front desk about them, and they said that is where they recommend their guests. The Marriot shuttled me down. I had a wonderful massage and pedicure. Very first class place. Skipped out on my meetings the next day to go back. Had a shampoo and style in the salon and purchased gifts for my daughter and some really fun candles (very good selection of gifts there) I will be a regular there if we decide to relocate to Colorado.

.

Treated my neice and Aunt for graduation festivities to a day of spa treatments. Had a memorable, perfect day. Massage A-1. Pedicure and manicure A-1. Had a superb facial(usually not a facial lover) The spa has the smells and surroundings you would find in a resort.

2
★★★★★

Treated my neice and Aunt for graduation festivities to a day of spa treatments. Had a memorable, perfect day. Massage A-1. Pedicure and manicure A-1. Had a superb facial(usually not a facial lover) The spa has the smells and surroundings you would find in a resort.

Pros: great service prices not bad

Cons: not open Sundays

.

I was so looking forward to my first visit here. It was a special combined Mother's Day/Birthday event. The atmosphere is relaxed and peaceful, but the people were rather standoffish. The pedicure was pretty good, but I was disappointed in the manicure. Having had regular manicures at other places for more than 3 years, I was suprised that this manicure chipped the first day. Maybe it was because they watered down the polish with remover instead of getting a fresh bottle. This place has the potential for being good--I just wish their customer service was a little more responsive.

1
★★☆☆☆

I was so looking forward to my first visit here. It was a special combined Mother's Day/Birthday event. The atmosphere is relaxed and peaceful, but the people were rather standoffish. The pedicure was pretty good, but I was disappointed in the manicure. Having had regular manicures at other places for more than 3 years, I was suprised that this manicure chipped the first day. Maybe it was because they watered down the polish with remover instead of getting a fresh bottle. This place has the potential for being good--I just wish their customer service was a little more responsive.

.

I would NEVER recommend Mateos to anyone. Went there for the first time last week. Had a manicure and pedicure. Attendant was pleasant but I have never had a manicure where the polish peeled off of each nail all in one piece and only on ONE hand within 24 hours. When contact was made to them they basicly said "Not our problem" and gave a lame excuse like "polish is affected by lots of things like temperature." Didn't know that there is such a temperature change from one hand to the other.

They could have really used this to win over a new customer, but instead I intend to tell everyone I know about their poor customer service.

0
★☆☆☆☆

I would NEVER recommend Mateos to anyone. Went there for the first time last week. Had a manicure and pedicure. Attendant was pleasant but I have never had a manicure where the polish peeled off of each nail all in one piece and only on ONE hand within 24 hours. When contact was made to them they basicly said "Not our problem" and gave a lame excuse like "polish is affected by lots of things like temperature." Didn't know that there is such a temperature change from one hand to the other.

They could have really used this to win over a new customer, but instead I intend to tell everyone I know about their poor customer service.

.

Whenever I have an really bad day, I turn to this place. It is the warm fuzzies. The best massage I ever had every time. The best pedicures also.

2
★★★★☆

Whenever I have an really bad day, I turn to this place. It is the warm fuzzies. The best massage I ever had every time. The best pedicures also.

Pros: They figured out how to make people feel good

.

Warm and invititing. I have visited only 4 spas in the city and Mateos has won out every time. I like that they don't push products and they work wonders with the schedule when I've requested last minute haircuts/manicures.

2
★★★★★

Warm and invititing. I have visited only 4 spas in the city and Mateos has won out every time. I like that they don't push products and they work wonders with the schedule when I've requested last minute haircuts/manicures.

Pros: Consistant, Knowlegable, Inviting

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What a neat place. Spent the day with sisters and we all had a great time and great service. Will be back

2
★★★★★

What a neat place. Spent the day with sisters and we all had a great time and great service. Will be back

Pros: beautiful decor, staff

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Mateos is very customer-oriented. Their hairstylists are true professionals who know what they're doing. I was treated to an exhilarating scalp massage prior to my haircut. This was treat! I have a very dry scalp and worry about dandruff. Their products not only smell wonderful, they are vey effective. I was quite pleased with the way my hair and scalp felt after being washed, cut, dried, and styled. And it looked great!

The thing I really like about the hairstylists is that they take the time to show me how to manage my hairstyle. So, I can do my hair just like they did it. I don't feel rushed because they make sure to schedule an adequate amount of time with me. This is definitely not a place where one feels like their being processed on an assembly line.

The one drawback is the price... it isn't inexpensive. This is a place where you get pampered...but you do pay the price for it. It makes sense for me to treat myself by going to Mateo's for a haircut because the results are worth it. I have very curly hair and need hairstylists who are experienced in dealing with it. I found that at Mateo's with their master stylists. I wouldn't trust my hair to anyone else now.

PROS: Master Stylists
CONS: Pricey...but it's worth treating yourself!

4
★★★★☆

Mateos is very customer-oriented. Their hairstylists are true professionals who know what they're doing. I was treated to an exhilarating scalp massage prior to my haircut. This was treat! I have a very dry scalp and worry about dandruff. Their products not only smell wonderful, they are vey effective. I was quite pleased with the way my hair and scalp felt after being washed, cut, dried, and styled. And it looked great!

The thing I really like about the hairstylists is that they take the time to show me how to manage my hairstyle. So, I can do my hair just like they did it. I don't feel rushed because they make sure to schedule an adequate amount of time with me. This is definitely not a place where one feels like their being processed on an assembly line.

The one drawback is the price... it isn't inexpensive. This is a place where you get pampered...but you do pay the price for it. It makes sense for me to treat myself by going to Mateo's for a haircut because the results are worth it. I have very curly hair and need hairstylists who are experienced in dealing with it. I found that at Mateo's with their master stylists. I wouldn't trust my hair to anyone else now.

PROS: Master Stylists
CONS: Pricey...but it's worth treating yourself!

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.

had a day at the spa with 3 girlfriends-we do this at different places every few months and all of us agrred everything from the service to the decorations beat all the spas we have gone to.

2
★★★★★

had a day at the spa with 3 girlfriends-we do this at different places every few months and all of us agrred everything from the service to the decorations beat all the spas we have gone to.

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I recently moved to Colorado Springs from San Francisco and wasn't too sure about the quality of stylists in the area. Based upon a recommendation from the previous owners of my house, I checked out Mateos, for both a haircut and a massage. I was favorably impressed with both and will return.

2
★★★★☆

I recently moved to Colorado Springs from San Francisco and wasn't too sure about the quality of stylists in the area. Based upon a recommendation from the previous owners of my house, I checked out Mateos, for both a haircut and a massage. I was favorably impressed with both and will return.

Pros: knowledgeable stylist, easy appointment

Cons: stylist smoked, a little expensive

 

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