Maria's Tailor Shop in Briargate

★★★★☆

About Maria's Tailor Shop in Briargate

Details
Hours
Mon-Fri 9am-6pm, Sat 9am-3pm

Personal Services

Personal Services
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I think they've done a great job with mending and cleaning and simple hems. I have never tried them for tailoring (yet). I have a friend who does and gave good feedback.

3
★★★★★

I think they've done a great job with mending and cleaning and simple hems. I have never tried them for tailoring (yet). I have a friend who does and gave good feedback.

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VERY unprofessional and rude!! Customer service is atrocious!

Maria's Tailor Shop is THE worst alterations shop I have ever experienced. I was quoted $40 on the phone before I went to their location. When I arrived, the customer service was terrible. It was a "sweat shop" environment. Dirty, humid, and just downright shabby. The lady who "helped" us was rude, and mean to my son (who's suit we were getting altered). She was rushing us, and I felt pushed around. I did not at any time feel like a client, but I was made to feel like a burden for taking up her time. We were there for all of 10 minutes, and only one other customer walked in while we were there.

My husband went to pick up the suit (it took three weeks to do an alteration on a child??s suit), and he was told the total was now $90. More than double the quoted price. I understand $10-$15 change in price, but this is unacceptable. The suit was also dirty, and wrinkled at the time he tried to pick it up. Even though, I had taken it to the cleaners beforehand. I called and spoke to the manager about the price difference. I asked her if she could meet me halfway, since I was not informed of this huge jump in price beforehand. She was very condescending, and arrogant with me. I told her it was not made clear to me that the $40 was just the "starting price.", or I would have gone to a different place. My negotiations were more than reasonable, yet she was being extremely barbaric and disagreeable.

When I got off the phone with the manager, I asked my husband to go back in and have them remove the work they had done, and give us back the suit. This was after speaking with the manager twice in regards to working something out. When he did this, the manager was even more insulting than before. She was using derogatory words towards him, and treating him like a vile human being. When she finally agreed to meet us halfway, she told my husband "You need to take your s****y suit and get out of here now."

I understand that they performed a service, but the service was not up to the standard I was told to count on. Nor was the price on par with what was quoted. Instead of trying to help solve the situation, the manager aggravated and intensified the whole scenario.

She rudely told me over the phone that I should "Take my business elsewhere." Well, I WILL take it elsewhere. The Tide Drycleaners on Centennial is amazing, and the prices are stellar. I was not aware they did alterations like this until today. I will NEVER go back to Maria's Tailor Shop. Tide is the way to go!

1
★☆☆☆☆

VERY unprofessional and rude!! Customer service is atrocious!

Maria's Tailor Shop is THE worst alterations shop I have ever experienced. I was quoted $40 on the phone before I went to their location. When I arrived, the customer service was terrible. It was a "sweat shop" environment. Dirty, humid, and just downright shabby. The lady who "helped" us was rude, and mean to my son (who's suit we were getting altered). She was rushing us, and I felt pushed around. I did not at any time feel like a client, but I was made to feel like a burden for taking up her time. We were there for all of 10 minutes, and only one other customer walked in while we were there.

My husband went to pick up the suit (it took three weeks to do an alteration on a child??s suit), and he was told the total was now $90. More than double the quoted price. I understand $10-$15 change in price, but this is unacceptable. The suit was also dirty, and wrinkled at the time he tried to pick it up. Even though, I had taken it to the cleaners beforehand. I called and spoke to the manager about the price difference. I asked her if she could meet me halfway, since I was not informed of this huge jump in price beforehand. She was very condescending, and arrogant with me. I told her it was not made clear to me that the $40 was just the "starting price.", or I would have gone to a different place. My negotiations were more than reasonable, yet she was being extremely barbaric and disagreeable.

When I got off the phone with the manager, I asked my husband to go back in and have them remove the work they had done, and give us back the suit. This was after speaking with the manager twice in regards to working something out. When he did this, the manager was even more insulting than before. She was using derogatory words towards him, and treating him like a vile human being. When she finally agreed to meet us halfway, she told my husband "You need to take your s****y suit and get out of here now."

I understand that they performed a service, but the service was not up to the standard I was told to count on. Nor was the price on par with what was quoted. Instead of trying to help solve the situation, the manager aggravated and intensified the whole scenario.

She rudely told me over the phone that I should "Take my business elsewhere." Well, I WILL take it elsewhere. The Tide Drycleaners on Centennial is amazing, and the prices are stellar. I was not aware they did alterations like this until today. I will NEVER go back to Maria's Tailor Shop. Tide is the way to go!

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.

Worst job of tailoring I have ever seen. 8 trips and still not done properly. This tailor was recommended by Jos. A. Banks as the one they prefer. Have to have all of the suit redone when my husband returns from London. $800.00 suit

3
★★★★★

Worst job of tailoring I have ever seen. 8 trips and still not done properly. This tailor was recommended by Jos. A. Banks as the one they prefer. Have to have all of the suit redone when my husband returns from London. $800.00 suit

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I always go to Maria's for all my alteration needs. They are so friendly there and have always done a fabulous job with everything. From a simple hem to refitting a pair of jeans to fit my body type, they are so thorough. Next they will

3
★★★★★

I always go to Maria's for all my alteration needs. They are so friendly there and have always done a fabulous job with everything. From a simple hem to refitting a pair of jeans to fit my body type, they are so thorough. Next they will

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Professional, clean shop, great detail work, and if they say ready Wednesday at 11:00, it's ready! I won't go anywhere else. My daughter's cheer uniform needs altering every year they get new ones, and they do a great job!

2
★★★★★

Professional, clean shop, great detail work, and if they say ready Wednesday at 11:00, it's ready! I won't go anywhere else. My daughter's cheer uniform needs altering every year they get new ones, and they do a great job!

Pros: Delivers on time

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I would recommend that you choose another tailor if you are considering taking any of your clothes to this shop. I took some jeans and pants to get hemmed and the stitches weren't even close to being straight. Also, one pair was hemmed way too short. I just forked over nearly $50.00 for them to butcher my brand new jeans. They don't seem to take pride in turning out excellent workmanship. Try Men's Warehouse.

0
★☆☆☆☆

I would recommend that you choose another tailor if you are considering taking any of your clothes to this shop. I took some jeans and pants to get hemmed and the stitches weren't even close to being straight. Also, one pair was hemmed way too short. I just forked over nearly $50.00 for them to butcher my brand new jeans. They don't seem to take pride in turning out excellent workmanship. Try Men's Warehouse.

 

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