Carpet Exchange

★★★★★
  • 760 S Abilene St

    Aurora, CO 80012

    Map & Directions
  • 303-368-1400

About Carpet Exchange

Hours
Sun 11am-5pm, Mon-Fri 9am-8pm, Sat 9am-5:30pm

Home & Garden

Home & Garden
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The Home Depot

5600 South Chambers Rd Aurora, CO

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Vacant Interiors Inc

566 Nucla Way # Ste E Aurora, CO

5 6
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.

Seth and Mike at the Carpet Exchange on Abilene were very helpful and the installers were very good. I would recommend this store to friends.

3
★★★★★

Seth and Mike at the Carpet Exchange on Abilene were very helpful and the installers were very good. I would recommend this store to friends.

.

I had carpet installed in my upstairs. Two seams started to come apart. I contacted the store and was told that Keith the install manager would call me. I received a call from an installer and was told that I needed to move the furniture,

3
★★★★★

I had carpet installed in my upstairs. Two seams started to come apart. I contacted the store and was told that Keith the install manager would call me. I received a call from an installer and was told that I needed to move the furniture,

.

To whom it may Concern:

Luis Ruiz brought to our attention the fact that the manufacturer of the tile we chose, had cut the 16x16 tiles into smaller pieces (8x16 and 8x8) for our chosen pattern instead of manufacturing them in the smaller sizes. We had believed, and I think carpet Exchange also believed, that the tiles were manufactured in the smaller sizes and not cut. Luis and his crew then had to hand cut some of the smaller tiles for uniformity, as several were not uniform, but different dimensions than promised.

We have accepted the work that Luis and his crew have done with regard to tile placement, tile cutting, etc. We accept the job as it was done. They did a great job! We feel Luis did the best job he could in trying to make us happy and also to be honest about the situation.

We understand that neither Luis nor Carpet Exchange had knowledge of the tile being hand cut in smaller pieces, as opposed to being manufactured in the smaller sizes.

Carpet Exchange is very lucky to have Luis overseeing and handling their tile jobs. I have a feeling that someone else might not have brought this to put attention. They might have just placed and cemented the tiles and not said a word. When the situation is handles the way Luis handled it, the customer feels as if the crew is very trustworthy and cares about the end product. Because of that, we would highly recommend Luis to anyone asking us about tile work.

Sincerely,
Bruce and Kerry Johnson

5
★★★★★

To whom it may Concern:

Luis Ruiz brought to our attention the fact that the manufacturer of the tile we chose, had cut the 16x16 tiles into smaller pieces (8x16 and 8x8) for our chosen pattern instead of manufacturing them in the smaller sizes. We had believed, and I think carpet Exchange also believed, that the tiles were manufactured in the smaller sizes and not cut. Luis and his crew then had to hand cut some of the smaller tiles for uniformity, as several were not uniform, but different dimensions than promised.

We have accepted the work that Luis and his crew have done with regard to tile placement, tile cutting, etc. We accept the job as it was done. They did a great job! We feel Luis did the best job he could in trying to make us happy and also to be honest about the situation.

We understand that neither Luis nor Carpet Exchange had knowledge of the tile being hand cut in smaller pieces, as opposed to being manufactured in the smaller sizes.

Carpet Exchange is very lucky to have Luis overseeing and handling their tile jobs. I have a feeling that someone else might not have brought this to put attention. They might have just placed and cemented the tiles and not said a word. When the situation is handles the way Luis handled it, the customer feels as if the crew is very trustworthy and cares about the end product. Because of that, we would highly recommend Luis to anyone asking us about tile work.

Sincerely,
Bruce and Kerry Johnson

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.

Dear Jeff

You may remember that I came into your office about 3 weeks ago and nearly walked out based upon my initial (and uninformed) look at your prices. However, you coaxed me into discussing carpet pricing further and convinced me to

3
★★★★★

Dear Jeff

You may remember that I came into your office about 3 weeks ago and nearly walked out based upon my initial (and uninformed) look at your prices. However, you coaxed me into discussing carpet pricing further and convinced me to

.

Mainly because of Alan,
Will also like to commend both of your installation crew(we had 2 installations a month apart). Especially the upstairs crew of eaesar & hyman whose skill & friendly communication were excellent. We love our ANSON carpet(turley ??warm cidar?)- beautiful & care-free. And carpet exchange has a great sales consultant in alan white- he was a pleasure to work with.

Regards,
Hobe & Jarry Von Ieldt

2
★★★★★

Mainly because of Alan,
Will also like to commend both of your installation crew(we had 2 installations a month apart). Especially the upstairs crew of eaesar & hyman whose skill & friendly communication were excellent. We love our ANSON carpet(turley ??warm cidar?)- beautiful & care-free. And carpet exchange has a great sales consultant in alan white- he was a pleasure to work with.

Regards,
Hobe & Jarry Von Ieldt

.

Lea, Thanks So Much For All Your Efforts With Our Carpet And Tile Jobs.
The House looks Amazing and We Are Very Pleased with the Results! You??re The Best! Jim and Janie Trevor.

5
★★★★★

Lea, Thanks So Much For All Your Efforts With Our Carpet And Tile Jobs.
The House looks Amazing and We Are Very Pleased with the Results! You??re The Best! Jim and Janie Trevor.

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