Tub Time Doggie Salon

★★★★★
  • 1716 S Chambers Rd

    Aurora, CO 80017

    Map & Directions
  • 303-369-3647

About Tub Time Doggie Salon

Categories
Hours
Mon-Fri 8am-5pm

Unclassified

Unclassified
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This place is AWSOME, I went a while back and I am about to go back again for my Maltese Gracie! that long no good review is just absurd and out of control, read the rest of the reviews they do not co-inside, this person doesnt deserve to

3
★★★★★

This place is AWSOME, I went a while back and I am about to go back again for my Maltese Gracie! that long no good review is just absurd and out of control, read the rest of the reviews they do not co-inside, this person doesnt deserve to

.

I can't help but reading the review below mine and laughing. I was actually in the facility when they were checking the lady out. Her dog was NEGLECTED. I feel great knowing that my groomer will call the authorities when it proves

3
★★★★★

I can't help but reading the review below mine and laughing. I was actually in the facility when they were checking the lady out. Her dog was NEGLECTED. I feel great knowing that my groomer will call the authorities when it proves

.

Tub Time accused us of neglect only after a dispute about a policy change.....

For the past two + years, I have brought my shih-tzu in for grooming services from this local salon. I have always been satisfied with the service and their quick turn-around time. My shih-tzu plays outside with our boxer a lot and gets matted after it rains or snows. This last time we brought her in, we told them she was in pretty bad condition. When they called to let us know she was ready, they said she was in heat and bled all over the groomer, or in this case, the owner.

When I picked up my dog a few minutes later, the desk clerk told me the price and about the extra cost due to the condition and the fact that she was in heat. I told them that was fine and I began to write out a check. Something I have done everytime I brought in my dog. The owner came over and said she my dog was in heat and I said, "She wasnt in heat before I brought her."(My concern was we waited too long and it caused stress for my dog and that caused her to go into heat) The owner replied, "She wasnt?! Well she is bleeding all over the place." I responded, "Well, I didnt know she was in heat, otherwise I wouldn't have brought her over." As I was saying this, the owner walked away and as she left, she told the clerk that I needed to pay with cash or credit. I asked if there was a policy change. The clerk walked over and asked her my question (obvious she wasnt aware of why I couldnt write a check). She responded to the clerk (I'm assuming she didnt realize I heard), "I'm not accepting a check from someone who's accusing me of putting their dog in heat." The clerk chose not to relay this statement but once again said they would only accept cash or credit.

I asked the owner again if there was a policy change, face to face, when she allowed me to approach the door where she was still finishing the final touches on my dog. She then made up the "policy change", that there have been bad checks written in the past and she wasnt allowing any more from inconsistent customers. I left, got cash and when while I was out, my husband called and asked if they take checks. The front desk clerk said yes, but only if you are a returning customer. Caught in a her lie, the owner tried once again to convince us that she changed her policy.

Obviously, she is the owner and has every right to change the policy but that was not the issue. My issue was she changed it because she said I was accusing her of something.

When I returned, she told me she filed a complaint with the Humane Society for neglect and that my husband tried to 'strong arm her' into letting us write a check.

Now, as a dog lover, I would hope this woman filed neglect charges when she felt there was a true issue of neglect and NOT because she was unhappy with the customer. Before I left, I asked if I could have a print out of the pricing. The owner told me, "No. Because I do what I want, when I want."

I will leave it for you to decide if this is the type of person you would like to do business with. It is very unfortunate that all of this came about because I said, "She wasnt in heat when we brought her."

1
★☆☆☆☆

Tub Time accused us of neglect only after a dispute about a policy change.....

For the past two + years, I have brought my shih-tzu in for grooming services from this local salon. I have always been satisfied with the service and their quick turn-around time. My shih-tzu plays outside with our boxer a lot and gets matted after it rains or snows. This last time we brought her in, we told them she was in pretty bad condition. When they called to let us know she was ready, they said she was in heat and bled all over the groomer, or in this case, the owner.

When I picked up my dog a few minutes later, the desk clerk told me the price and about the extra cost due to the condition and the fact that she was in heat. I told them that was fine and I began to write out a check. Something I have done everytime I brought in my dog. The owner came over and said she my dog was in heat and I said, "She wasnt in heat before I brought her."(My concern was we waited too long and it caused stress for my dog and that caused her to go into heat) The owner replied, "She wasnt?! Well she is bleeding all over the place." I responded, "Well, I didnt know she was in heat, otherwise I wouldn't have brought her over." As I was saying this, the owner walked away and as she left, she told the clerk that I needed to pay with cash or credit. I asked if there was a policy change. The clerk walked over and asked her my question (obvious she wasnt aware of why I couldnt write a check). She responded to the clerk (I'm assuming she didnt realize I heard), "I'm not accepting a check from someone who's accusing me of putting their dog in heat." The clerk chose not to relay this statement but once again said they would only accept cash or credit.

I asked the owner again if there was a policy change, face to face, when she allowed me to approach the door where she was still finishing the final touches on my dog. She then made up the "policy change", that there have been bad checks written in the past and she wasnt allowing any more from inconsistent customers. I left, got cash and when while I was out, my husband called and asked if they take checks. The front desk clerk said yes, but only if you are a returning customer. Caught in a her lie, the owner tried once again to convince us that she changed her policy.

Obviously, she is the owner and has every right to change the policy but that was not the issue. My issue was she changed it because she said I was accusing her of something.

When I returned, she told me she filed a complaint with the Humane Society for neglect and that my husband tried to 'strong arm her' into letting us write a check.

Now, as a dog lover, I would hope this woman filed neglect charges when she felt there was a true issue of neglect and NOT because she was unhappy with the customer. Before I left, I asked if I could have a print out of the pricing. The owner told me, "No. Because I do what I want, when I want."

I will leave it for you to decide if this is the type of person you would like to do business with. It is very unfortunate that all of this came about because I said, "She wasnt in heat when we brought her."

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Ratings_icons Ratings_icons

.

Tub Time accused us of neglect only after a dispute about a policy change.....\r
\r
For the past two + years, I have brought my shih-tzu in for grooming services from this local salon. I have always been satisfied with the service and

3
★★★★★

Tub Time accused us of neglect only after a dispute about a policy change.....\r
\r
For the past two + years, I have brought my shih-tzu in for grooming services from this local salon. I have always been satisfied with the service and

.

Darcy and her crew have done a great job on both my dogs! They always look great and smell great when she is done. When one of my dogs passed she was very caring and it meant the world to us. She is very reasonably priced and usually can get an appointment fairly quickly!

5
★★★★★

Darcy and her crew have done a great job on both my dogs! They always look great and smell great when she is done. When one of my dogs passed she was very caring and it meant the world to us. She is very reasonably priced and usually can get an appointment fairly quickly!

Was this review helpful to you?
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.

I have recommended Tub Time to all my friends. I have been taking Gracie there since 2006. The people at Tub Time genuinely care about our pets! It's not like rustling cattle in the big pet stores. I am very thankful for their service.

2
★★★★★

I have recommended Tub Time to all my friends. I have been taking Gracie there since 2006. The people at Tub Time genuinely care about our pets! It's not like rustling cattle in the big pet stores. I am very thankful for their service.

Pros: I like leaving a message knowing that they are not leaving a pet to answer the phone.

.

Darcy is a doll. Best groomer this side of Texas. Handles my two OES breed with ease. Would recommend.

2
★★★★☆

Darcy is a doll. Best groomer this side of Texas. Handles my two OES breed with ease. Would recommend.

Pros: Darcy is human her doggie salon divine!

Cons: nothing to add here.

.

Me and my dog had a great experience here. Nice people working, great facility and good treats. I recommend.

2
★★★★★

Me and my dog had a great experience here. Nice people working, great facility and good treats. I recommend.

.

I am very picky about how my poodle looks - especially when it comes to his haircuts. The women at this salon are awesome. My Kolbycakes looked gorgeous and he smelled fabulous. To be honest, I almost cried when I saw him. He looked so cute. I have never written a review before, but thought that this organization deserved the kudos.

Keep up the good work!!

2
★★★★★

I am very picky about how my poodle looks - especially when it comes to his haircuts. The women at this salon are awesome. My Kolbycakes looked gorgeous and he smelled fabulous. To be honest, I almost cried when I saw him. He looked so cute. I have never written a review before, but thought that this organization deserved the kudos.

Keep up the good work!!

.

When I picked my dogs up, they looked wonderful, and smelled good. The ladies that run the place are nice. They took the time to tell me how to take care of my dog between visits.

2
★★★★★

When I picked my dogs up, they looked wonderful, and smelled good. The ladies that run the place are nice. They took the time to tell me how to take care of my dog between visits.

 

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