Pup N Suds

★☆☆☆☆

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We've been buying Canidae at this shop for about a year. On the last visit, they did not have our preferred 44lb bag, so we bought a 35lb one. The price seemed steep, but the clerk explained that Canidae had raised their prices substantially.

Upon review of competitors, both local and online, their price on the food was roughly 12-13% high. I can even have a local place deliver directly to my home for $5 less per bag.

We're done with PNS. Fool me once, shame on you. Fool me twice, shame on me. They won't get the chance to do it twice.

2
★★☆☆☆

We've been buying Canidae at this shop for about a year. On the last visit, they did not have our preferred 44lb bag, so we bought a 35lb one. The price seemed steep, but the clerk explained that Canidae had raised their prices substantially.

Upon review of competitors, both local and online, their price on the food was roughly 12-13% high. I can even have a local place deliver directly to my home for $5 less per bag.

We're done with PNS. Fool me once, shame on you. Fool me twice, shame on me. They won't get the chance to do it twice.

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I would never in a million years recommend this place! I was extremely unhappy with the grooming job, I picked up my dog and he was wet and had nicks along his feet from where he had been trimmed. When I tried to discuss this with the owner, she informed me that I was "wasting her time" and "it's obvious I'm unhappy and am not coming back so why should she lose money trying to make me a happy customer." After trying again to talk to her about why I was unhappy she asked me if I was unhappy with all of my groomers or just her. I took my dog there because several people I work with recommended it...none of us will be going back there! I couldn't believe the sheer nerve of this woman and the way that she spoke to me. After doing a little research of my own I've found several people that have posted reviews online that were just as unhappy and treated with just as much disrespect as I was. I will drive the extra ten miles to my original groomer who has always done an outstanding job!

1
★☆☆☆☆

I would never in a million years recommend this place! I was extremely unhappy with the grooming job, I picked up my dog and he was wet and had nicks along his feet from where he had been trimmed. When I tried to discuss this with the owner, she informed me that I was "wasting her time" and "it's obvious I'm unhappy and am not coming back so why should she lose money trying to make me a happy customer." After trying again to talk to her about why I was unhappy she asked me if I was unhappy with all of my groomers or just her. I took my dog there because several people I work with recommended it...none of us will be going back there! I couldn't believe the sheer nerve of this woman and the way that she spoke to me. After doing a little research of my own I've found several people that have posted reviews online that were just as unhappy and treated with just as much disrespect as I was. I will drive the extra ten miles to my original groomer who has always done an outstanding job!

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I was very pleased when I first walked into the shop to have my dog groomed, the lady seemed very nice and they were nice to my dog. When I picked him up our dog was shaking, his tail had been cut (hair was shaved and he had nicks all over his tail), his nails were not trimmed as requested, and he was still sopping wet. After fighting with the lady that I wasn't going to pay, I finally walked out because I was so mad. I have since called repeatedly and no one will return my phone call or discuss what happened to my dog. I absolutely would never recommend taking your dog there. My dog was never afraid of the groomers until this time!

1
★☆☆☆☆

I was very pleased when I first walked into the shop to have my dog groomed, the lady seemed very nice and they were nice to my dog. When I picked him up our dog was shaking, his tail had been cut (hair was shaved and he had nicks all over his tail), his nails were not trimmed as requested, and he was still sopping wet. After fighting with the lady that I wasn't going to pay, I finally walked out because I was so mad. I have since called repeatedly and no one will return my phone call or discuss what happened to my dog. I absolutely would never recommend taking your dog there. My dog was never afraid of the groomers until this time!

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So with the cute name and all, I was sure this was the perfect place to take my dog, boy was I wrong. Everything seemed great at first, the lady I made an appointment with seemed super friendly, dropping him off I was confident they would take great care of him and excited cos their prices were reasonable too. Now here comes the awful part. So it's December, mind you, and I go into get him and he is completely shaved, not trimmed short like they have to when a dog is matted (I admit my dog was pretty matted from snow and long poodle hair) completely shaved & the poor guy is trembling. And he had nicks that cut his skin and I had to take him to the vet and receive ointment and antibiotics. I'm mad just remembering this.

1
★☆☆☆☆

So with the cute name and all, I was sure this was the perfect place to take my dog, boy was I wrong. Everything seemed great at first, the lady I made an appointment with seemed super friendly, dropping him off I was confident they would take great care of him and excited cos their prices were reasonable too. Now here comes the awful part. So it's December, mind you, and I go into get him and he is completely shaved, not trimmed short like they have to when a dog is matted (I admit my dog was pretty matted from snow and long poodle hair) completely shaved & the poor guy is trembling. And he had nicks that cut his skin and I had to take him to the vet and receive ointment and antibiotics. I'm mad just remembering this.

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