Special Friends Veterinary Clinic and Grooming

★★★★☆
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39.724 -104.791
Map and Directions to Special Friends Veterinary Clinic and Grooming

720-949-7643

509 Airport Blvd

Aurora, CO

80011

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4.2 10
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Reviews 1 - 10 of 10.
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I'm a new client, and I was totally impressed with Special Friends Vet Clinic! They really cared about my dog and took the time to answer all of my questions. Nice clean clinic and good value. I'd recommend to anyone.

5
★★★★★

I'm a new client, and I was totally impressed with Special Friends Vet Clinic! They really cared about my dog and took the time to answer all of my questions. Nice clean clinic and good value. I'd recommend to anyone.

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.

This place is HORRIBLE. I brought my dog here for a lump removal recently. To begin with, when dropping off my pet I had to wait nearly an hour in the exam room before anyone came in. No one came in to tell me there was going to be a wait or apologize for the inconvienence. I was also told my dog was going to be vaccinated against rabies here. When I came to pick him up, I was given a rabies tag and certificate. I also picked up some frontline for my cat while I was there. About an hour after I got home, I recieved a call from the vet tech stating that they had forgotten to give my dog the rabies vaccine while he was there. Why on earth did they give me a tag and certificate if he was never vaccinated? Worse yet, if they hadn't realized the mistake my dog would have been walking around not being vaccinated. After getting off the phone, I double checked the frontline they had given me for my cat. Come to see they actually gave me canine frontline instead of feline. It even says on the box "DO NOT GIVE TO CATS". I am horrified what could have happened to my pets if these mistakes hadn't been sorted out. This place will never see me or my pets again!!!!

1
★☆☆☆☆

This place is HORRIBLE. I brought my dog here for a lump removal recently. To begin with, when dropping off my pet I had to wait nearly an hour in the exam room before anyone came in. No one came in to tell me there was going to be a wait or apologize for the inconvienence. I was also told my dog was going to be vaccinated against rabies here. When I came to pick him up, I was given a rabies tag and certificate. I also picked up some frontline for my cat while I was there. About an hour after I got home, I recieved a call from the vet tech stating that they had forgotten to give my dog the rabies vaccine while he was there. Why on earth did they give me a tag and certificate if he was never vaccinated? Worse yet, if they hadn't realized the mistake my dog would have been walking around not being vaccinated. After getting off the phone, I double checked the frontline they had given me for my cat. Come to see they actually gave me canine frontline instead of feline. It even says on the box "DO NOT GIVE TO CATS". I am horrified what could have happened to my pets if these mistakes hadn't been sorted out. This place will never see me or my pets again!!!!

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Business Response:

Nicole-As a former employee, portraying yourself as a client in this review, you know that this incident did not occur at our practice, and we regret that you have elected the use of this public forum to spread inaccurate and misleading information to prospective clients. For example, dog Frontline does not say anything about cats on the label, it is in fact, the same ingredients in a different dose for cats. We wish you the very best as you search for a new position.
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Absolutley LOVE this place. I had a bad experience with a Vet before I took him to Special Friends. He got neutured and when I went to pick him up they asked me to come to the back room and get him myself because he wouldn't come out of his cage and was hissing at them. Well I go to the back room and he was in a kennel surronded by dogs. I was so upset they didn't put him in a room with other cats. It blew my mind they would stress not only my cat but the dogs out too.I left in tears and it took me a while to trust another place to take care of my Cat's needs. I took him to Special Friends and they fully explained everything they were going to do with him and took such good care of him. They walked my around and gave me a tour after I told them my story and made me feel comfortable. They are super friendly and I don't think I will take my animals any where else. They made me feel like my cat was important to them and seemed very caring.

4
★★★★☆

Absolutley LOVE this place. I had a bad experience with a Vet before I took him to Special Friends. He got neutured and when I went to pick him up they asked me to come to the back room and get him myself because he wouldn't come out of his cage and was hissing at them. Well I go to the back room and he was in a kennel surronded by dogs. I was so upset they didn't put him in a room with other cats. It blew my mind they would stress not only my cat but the dogs out too.I left in tears and it took me a while to trust another place to take care of my Cat's needs. I took him to Special Friends and they fully explained everything they were going to do with him and took such good care of him. They walked my around and gave me a tour after I told them my story and made me feel comfortable. They are super friendly and I don't think I will take my animals any where else. They made me feel like my cat was important to them and seemed very caring.

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.

After 12 years, I will no longer take my dogs to Dr. Woltman. Had an experience where he questioned my integrity and he implied that I had neglected to follow medical recommendations provided by the emergency clinic. I felt like he was accusing me of not taking my pets' health seriosly and it was totally offensive. The staff should also take the time to get to know the long term customers by learning names and being more personable when checking in. I honestly felt like I was just a nubmer. It's really unfortunate because this clinic was so close to my home and very convenient in terms of location. At this point, I don't care how far I have to drive, as long as I find a vet who takes the time to get to know me and takes the time to listen.

2
★★☆☆☆

After 12 years, I will no longer take my dogs to Dr. Woltman. Had an experience where he questioned my integrity and he implied that I had neglected to follow medical recommendations provided by the emergency clinic. I felt like he was accusing me of not taking my pets' health seriosly and it was totally offensive. The staff should also take the time to get to know the long term customers by learning names and being more personable when checking in. I honestly felt like I was just a nubmer. It's really unfortunate because this clinic was so close to my home and very convenient in terms of location. At this point, I don't care how far I have to drive, as long as I find a vet who takes the time to get to know me and takes the time to listen.

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.

We have many animals and have been going to SFVC and Dr. Woltman for over 11 years. What I love about Dr. Woltman and his staff is that they take the time to explain things and answer questions. They are always gentle, kind and loving to our babies. I would and do recommend them all the time!

5
★★★★★

We have many animals and have been going to SFVC and Dr. Woltman for over 11 years. What I love about Dr. Woltman and his staff is that they take the time to explain things and answer questions. They are always gentle, kind and loving to our babies. I would and do recommend them all the time!

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.

I think this place is really good for your pets. They have a very clean clinic, and take great care of your pets. They also have good customer & pet service. Yes, I would recommend them.

5
★★★★★

I think this place is really good for your pets. They have a very clean clinic, and take great care of your pets. They also have good customer & pet service. Yes, I would recommend them.

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.

I have a grumpy old lady kitty who is a regular patient of SPVC. They have always taken the best care of her, and always have the greatest patience with her as she is quite the wildcat after waking up from anesthesia. I just want to say that everyone at Special Friends are just that, special friends.... I would never go anywhere else...

5
★★★★★

I have a grumpy old lady kitty who is a regular patient of SPVC. They have always taken the best care of her, and always have the greatest patience with her as she is quite the wildcat after waking up from anesthesia. I just want to say that everyone at Special Friends are just that, special friends.... I would never go anywhere else...

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A great place to take your pet if you live in this area. Very carring vet and tells you how to keep your pet healthy and carries what you need. Very loving vet

4
★★★★☆

A great place to take your pet if you live in this area. Very carring vet and tells you how to keep your pet healthy and carries what you need. Very loving vet

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.

They were great when I went to them for my new puppy I got from the pound. They are a very clean place and very helpful with everything that Ineeded to have done for my new puppy.
They answers all of my question and plus some. I would recommond them to anyone in the area.

PROS: Great to work with
CONS: none

5
★★★★★

They were great when I went to them for my new puppy I got from the pound. They are a very clean place and very helpful with everything that Ineeded to have done for my new puppy.
They answers all of my question and plus some. I would recommond them to anyone in the area.

PROS: Great to work with
CONS: none

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Latest reviews from Citysearch.

.

Great clinic! I'm a new client, and I was totally impressed. I'd highly recommend!

6
★★★★★

Great clinic! I'm a new client, and I was totally impressed. I'd highly recommend!

Message from Special Friends Veterinary Clinic and Grooming

Special Friends Veterinary Clinic is a team of health care professionals devoted to providing a warm, personal atmosphere where clients and pets are recognized by name and treated like family. We emphasize superior preventative medicine and offer the newest, most modern medical and surgical techniques. Special Friends Veterinary Clinic opened its doors in March of 1993, and we have been family owned and operated ever since! We provide full surgical, radiographic, laboratory and medical capabilities for small and large animals and grooming for small animals. Included in our list of services are: Routine Annual Exams, Medical Exams, Emergency Exams, Pediatric Care, Senior Care, Vaccinations, Heartworm Testing, Urinalysis, Parasite Screening, Full Laboratory Blood Panels, Laser Surgery, Spays, Neuters, Declaws, Dental Care, Orthopedic Surgery, Radiographs and Radiographic Analysis, Pharmacy, Pet Supplies, Prescription Diets and Grooming. Your Pet is Our Passion!

Provided by Felix

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