The Mac Shack

★★★★☆
  • 1301 Pennsylvania Ave

    Boulder, CO 80302

    Map & Directions
  • 303-731-4759

3.6364 11
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I've had a variety of Apple gear in for repair or servicing, from a second gen iPod mini to a 2001 Powerbook and 2007 iMac. Always received cheerful service, spot-on advice, and excellent results. Nobody's perfect, but Mac Shack comes

3
★★★★★

I've had a variety of Apple gear in for repair or servicing, from a second gen iPod mini to a 2001 Powerbook and 2007 iMac. Always received cheerful service, spot-on advice, and excellent results. Nobody's perfect, but Mac Shack comes

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The "geniuses" at the Apple Store tried to charge me $400.00 for fixing a Macbook Air track pad, saying that I had to get the whole lower panel AND upper panel replaced. I took it to Mac Shack and they said it was only a matter of a loose

3
★★★★★

The "geniuses" at the Apple Store tried to charge me $400.00 for fixing a Macbook Air track pad, saying that I had to get the whole lower panel AND upper panel replaced. I took it to Mac Shack and they said it was only a matter of a loose

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I brought my imac in on a wednesday and they said it would be ready by wednesday of the next week, probably sooner. It is the day before and they are now telling me it is unlikely to be ready by end of day wednesday because they got a lot of rush jobs. Doesn't seem like good business to me.

1
★☆☆☆☆

I brought my imac in on a wednesday and they said it would be ready by wednesday of the next week, probably sooner. It is the day before and they are now telling me it is unlikely to be ready by end of day wednesday because they got a lot of rush jobs. Doesn't seem like good business to me.

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This was here WAAAAY before the Apple Store came to the 29th Street Mall. The neato thing about this place is that you can easily and cheaply get a refurbished computer here.

4
★★★★☆

This was here WAAAAY before the Apple Store came to the 29th Street Mall. The neato thing about this place is that you can easily and cheaply get a refurbished computer here.

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Reply to Anderso1j: This customer actually was not charged for the repair of his ipod that had been dropped in a toilet and was completely corroded from the water inside. We did put a new logic board in the ipod and cleaned up the rest of the corrosion but unfortunately it also needed another part to get it working correctly. We advised the customer it would be cheaper to get a new ipod then it would be to fix his current one. We could have sold him both of the parts which would have been more then a new ipod but we don't want to rip anyone off, so we put his old parts back in and gave him the ipod back with no charge. If ever a customer has any problem you can call and talk with the owner Randy any time he works there and will be happy to help. We have been in business for over 8 years and have thrived because of our great customer service and value. We have many customer service rewards from many local newspapers and have an "A" rating with the Bureau for Better Business . We want to keep this reputation and are willing to work with any customer service issues. Pleas feel free to contact us at 303-443-2899 or randy@themacshack. net.

2
★★★★★

Reply to Anderso1j: This customer actually was not charged for the repair of his ipod that had been dropped in a toilet and was completely corroded from the water inside. We did put a new logic board in the ipod and cleaned up the rest of the corrosion but unfortunately it also needed another part to get it working correctly. We advised the customer it would be cheaper to get a new ipod then it would be to fix his current one. We could have sold him both of the parts which would have been more then a new ipod but we don't want to rip anyone off, so we put his old parts back in and gave him the ipod back with no charge. If ever a customer has any problem you can call and talk with the owner Randy any time he works there and will be happy to help. We have been in business for over 8 years and have thrived because of our great customer service and value. We have many customer service rewards from many local newspapers and have an "A" rating with the Bureau for Better Business . We want to keep this reputation and are willing to work with any customer service issues. Pleas feel free to contact us at 303-443-2899 or randy@themacshack. net.

Pros: Apple Authorized Service Provider and Reseller

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I brought my Ipod in to get the jack replaced and they ended up breaking it and charging me for the labor. Their creepy and sell used macs for hilarious prices.

0
★☆☆☆☆

I brought my Ipod in to get the jack replaced and they ended up breaking it and charging me for the labor. Their creepy and sell used macs for hilarious prices.

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These folks have been my go-to guys for the past five years or so. They have always treated me well, and I depend on my Macs for a living. I come to them for little stuff and have bought two computers from them as well. They always treat me well and have always been able & willing to answer my questions, even when I'm just asking for advice. I guess nobody's perfect, though.
Thom Hillson

2
★★★★★

These folks have been my go-to guys for the past five years or so. They have always treated me well, and I depend on my Macs for a living. I come to them for little stuff and have bought two computers from them as well. They always treat me well and have always been able & willing to answer my questions, even when I'm just asking for advice. I guess nobody's perfect, though.
Thom Hillson

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The MacShack did not repair my MacBook Pro after three attempts, and I lost many hours hassling with their shoddy work. To make matters worse, they charged me almost $100 for a 1 GB memory chip that I later learned goes for far less -- like $10. My computer still isn't working properly -- avoid this outfit!

0
★☆☆☆☆

The MacShack did not repair my MacBook Pro after three attempts, and I lost many hours hassling with their shoddy work. To make matters worse, they charged me almost $100 for a 1 GB memory chip that I later learned goes for far less -- like $10. My computer still isn't working properly -- avoid this outfit!

Cons: shoddy overpriced ripoff

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I have been a customer of the The Mac Shack for years. Never been disappointed. I work from home and my computer IS my business. I have depended on them several times over the years to get me up and running in as short of a time as possible. Not once have they ever let me down. I wouldn't think of going anywhere else. These guys do a great job!

2
★★★★★

I have been a customer of the The Mac Shack for years. Never been disappointed. I work from home and my computer IS my business. I have depended on them several times over the years to get me up and running in as short of a time as possible. Not once have they ever let me down. I wouldn't think of going anywhere else. These guys do a great job!

Pros: Fast Service, Experienced Staff

Cons: None.

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There are two mac repair shops in Boulder, CO. The Mac Shack and Boulder Mac Repair, and both are often confused with each other. The Mac Shack is the only locally owned Apple Authorized Repair Center and Reseller. We have won the Best Of Boulder multiple times, wich is voted upon by local consumers, and have many satisfied customers. EC101, if we did indeed cause any damage whatsoever to your computer bring it in and we will repair it. I think you have us confused with the other repair shop, or you have not contacted us about your issue, and therefore given us no chance to correct the issue. My name is C.J Curtis, and I am the store manager, you can reach me at 303-443-2899 or cj@themacshack. net.

If you have posted this review in error, please correct it, and contact me directly.

2
★★★★★

There are two mac repair shops in Boulder, CO. The Mac Shack and Boulder Mac Repair, and both are often confused with each other. The Mac Shack is the only locally owned Apple Authorized Repair Center and Reseller. We have won the Best Of Boulder multiple times, wich is voted upon by local consumers, and have many satisfied customers. EC101, if we did indeed cause any damage whatsoever to your computer bring it in and we will repair it. I think you have us confused with the other repair shop, or you have not contacted us about your issue, and therefore given us no chance to correct the issue. My name is C.J Curtis, and I am the store manager, you can reach me at 303-443-2899 or cj@themacshack. net.

If you have posted this review in error, please correct it, and contact me directly.

Pros: local knowledgable friendly staff

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I came in with a broken CD drive on my Macbook Pro and left with a totally unusable laptop, I'm thinking about taking these guys to court for breaking my $2500 Mac. i know they caused the damage because i took the mac apart and found parts physically broken!

Don't trust these guys, totally incompetent.

0
★☆☆☆☆

I came in with a broken CD drive on my Macbook Pro and left with a totally unusable laptop, I'm thinking about taking these guys to court for breaking my $2500 Mac. i know they caused the damage because i took the mac apart and found parts physically broken!

Don't trust these guys, totally incompetent.

Message from The Mac Shack

The Mac Shack is a computer service shop located in Boulder & Fort Collins. For more than 13 years, we have specialized in Apple computers and accessories. We are also pleased to announce that we are now an Authorized Sales and Service Reseller for Apple. Boulder Location: The Mac Shack 1301 Pennsylvania Ave Lower Level Boulder, CO 80302 303-443-2899 Fort Collins Location: The Mac Shack 157 N. College Ave Fort Collins, CO 80524 970-472-MACS (6227) Are you looking to upgrade your computer or maybe just clear up some space on your old one? We have a large selection of brand new Apple computers on hand. If you don't see what you want, we can special order it for you. We also have a variety of used computer for sale and will buy or trade computer equipment and accessories. Some of the services we offer include: Backups Data Recovery Installation Rebuilding Refurbishing Virus Removal We only offer our customers high quality products and services. We also now offer warranties on our used computers. If for any reason you have trouble with your computer, we will be there to repair or replace it at no charge for up to three years. We also do excellent out-of-warranty repair on all Apple equipment. For all of your computer needs, whether it's new and used sales, service and repair or accessories and cleaning supplies, let the professionals at The Mac Shack help you. We are conveniently located directly across from University of Colorado campus on "The Hill" and open six days a week. Call us today for more information about our computers and services!

 

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