Cheyenne Mountain Dental Group

★★★★★
  • 3605 Star Ranch Rd

    Colorado Springs, CO 80906

    Map & Directions
  • 719-576-3276

About Cheyenne Mountain Dental Group

Hours
Mon 8am-5pm, Wed 8am-5pm, Fri 8am-5pm, Tue 7am-6pm, Thu 7am-6pm
Reservations
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Health & Medical

Health & Medical
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4.5 8
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great dentist and a friendly staff!

3
★★★★★

great dentist and a friendly staff!

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The office staff is very unknowledgeable and very rude, would never recommend this office to anyone.

3
★★★★★

The office staff is very unknowledgeable and very rude, would never recommend this office to anyone.

.

This office is great. The staff is respectful, compassionate and knowledgable. I recommend this office.

3
★★★★★

This office is great. The staff is respectful, compassionate and knowledgable. I recommend this office.

.

Been there once before and only for a cleaning. Valerie was doing my cleaning today and she was rough and very rude. She rushed through the cleaning as if she was in a horse race. She took care of my teeth and wrote her notes like she hated the world. Was not the type of person I wanted working on my teeth. I don't recommend you go through that. Request anyone but Valerie.

1
★★☆☆☆

Been there once before and only for a cleaning. Valerie was doing my cleaning today and she was rough and very rude. She rushed through the cleaning as if she was in a horse race. She took care of my teeth and wrote her notes like she hated the world. Was not the type of person I wanted working on my teeth. I don't recommend you go through that. Request anyone but Valerie.

.

When I first came in the Dr. did the regular exam and looked at my ex-rays. He told me I needed two fillings replaced, one because there was a "ledge" food could potentially get stuck on but never did, and another because it could potentially develop a secondary cavity. The argument for the first seemed unconvincing, but on the second I trusted his expertise (he is the dentist!). My old fillings were white composite so of course I didn't want to go back to prehistoric metal fillings. I got a quote that was reasonable and went through with it.

The same day I realized that anything I ate just packed into the space between my new filling and a neighboring tooth so tight I couldn't even get it out with floss on the first pass. I never had this problem before with my "bad" filling. So I went back, told the doc what was bothering me and he told me the following:
- the filling is perfect
- there is nothing more he can do
- the problem occurs because my gum between the two teeth has receded
- if it is really bothering me, they can special order some mold and do a crown (the implication was that this is going to be very expensive)

I normally highly respect all professionals, but here is what I was thinking: I never had this problem before - did my gum recede in the 2 hours after he did the filling?? So I am still stuck with this problem, reminded of how sorry I am I ever let the man touch that old filling every time I eat. The first few months I sometimes forgot to take floss with me and the discomfort of having food packed between my teeth was so great, I used the back of my earring to get it out (and I was very happy with myself for thinking of such a toothpick since I couldn't concentrate on anything else while having a nail-sized chunk of food jammed between my teeth!).

The perfect ending to this is they sent me another bill. After I'd already paid their quoted price, it turned out for one reason or another (the bill was not itemized) I owed them more money for the filling.

I also scheduled an appointment with my old dentist in California when I'm there visiting family at X-mas. I'll pay any extra money if he can just get me rid of this pain.

1
★★☆☆☆

When I first came in the Dr. did the regular exam and looked at my ex-rays. He told me I needed two fillings replaced, one because there was a "ledge" food could potentially get stuck on but never did, and another because it could potentially develop a secondary cavity. The argument for the first seemed unconvincing, but on the second I trusted his expertise (he is the dentist!). My old fillings were white composite so of course I didn't want to go back to prehistoric metal fillings. I got a quote that was reasonable and went through with it.

The same day I realized that anything I ate just packed into the space between my new filling and a neighboring tooth so tight I couldn't even get it out with floss on the first pass. I never had this problem before with my "bad" filling. So I went back, told the doc what was bothering me and he told me the following:
- the filling is perfect
- there is nothing more he can do
- the problem occurs because my gum between the two teeth has receded
- if it is really bothering me, they can special order some mold and do a crown (the implication was that this is going to be very expensive)

I normally highly respect all professionals, but here is what I was thinking: I never had this problem before - did my gum recede in the 2 hours after he did the filling?? So I am still stuck with this problem, reminded of how sorry I am I ever let the man touch that old filling every time I eat. The first few months I sometimes forgot to take floss with me and the discomfort of having food packed between my teeth was so great, I used the back of my earring to get it out (and I was very happy with myself for thinking of such a toothpick since I couldn't concentrate on anything else while having a nail-sized chunk of food jammed between my teeth!).

The perfect ending to this is they sent me another bill. After I'd already paid their quoted price, it turned out for one reason or another (the bill was not itemized) I owed them more money for the filling.

I also scheduled an appointment with my old dentist in California when I'm there visiting family at X-mas. I'll pay any extra money if he can just get me rid of this pain.

Pros: Short wait, good hygenists

Cons: Bad dentist, extra bill, unnecessary work

.

I recently got dental insurance, so this was the first dentist I have been to in a while. I chose them initially because they are close to where I live. When I got there I was pleasantly surprised---the staff is competent and friendly, they are willing to work with your financial situation, and they work fast!
During my first visit, they discovered I had an abcessed tooth. The staff was so nice---they even gave my daughter 3 toys, and she was just there for my appointment! At my second visit, I had a root canal done (it was my first one---and I was really nervous! Before that I had only ever had 2 cavities filled!) and they put me completely at ease about it. They offered me music to listen to, made sure the area they were working on was numb before they began working, they spoke with me about everything they were doing, and I almost fell asleep during the procedure (no I did not have anything other than localized novacaine and a numbing gel).
And their prices are very reasonable!

2
★★★★☆

I recently got dental insurance, so this was the first dentist I have been to in a while. I chose them initially because they are close to where I live. When I got there I was pleasantly surprised---the staff is competent and friendly, they are willing to work with your financial situation, and they work fast!
During my first visit, they discovered I had an abcessed tooth. The staff was so nice---they even gave my daughter 3 toys, and she was just there for my appointment! At my second visit, I had a root canal done (it was my first one---and I was really nervous! Before that I had only ever had 2 cavities filled!) and they put me completely at ease about it. They offered me music to listen to, made sure the area they were working on was numb before they began working, they spoke with me about everything they were doing, and I almost fell asleep during the procedure (no I did not have anything other than localized novacaine and a numbing gel).
And their prices are very reasonable!

Pros: Even made my daughter comfortable! Easy access to parking lot, Great Service

.

It was the best dental experience I've ever had. It was comfortable, clean, easy, and fast. The entire staff went far above and beyond to assist us.

2
★★★★★

It was the best dental experience I've ever had. It was comfortable, clean, easy, and fast. The entire staff went far above and beyond to assist us.

.

My 4 year old son had his first Dental exam with Dr. Bertsch. The Dr. and his staff were caring and proficient. We only waited a few minutes in the waiting room. The receptionists were helpful and polite. I also had a cleaning and exam. The hygenist who perfomed my cleaning was extremely gentle and efficient. I was so relaxed that I actually got sleepy. My overall experience was great.

2
★★★★★

My 4 year old son had his first Dental exam with Dr. Bertsch. The Dr. and his staff were caring and proficient. We only waited a few minutes in the waiting room. The receptionists were helpful and polite. I also had a cleaning and exam. The hygenist who perfomed my cleaning was extremely gentle and efficient. I was so relaxed that I actually got sleepy. My overall experience was great.

 

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