Sticks Billiards

★☆☆☆☆
  • 4474 Austin Bluffs Pkwy

    Colorado Springs, CO 80918

    Map & Directions
  • 719-260-7176

About Sticks Billiards

Categories
  • Billiards & Pool Halls

Arts & Entertainment

Arts & Entertainment
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I've been going to this joint for years. The more I go the less often I return. What noslen302 says about customer service is definitely true, with a couple exceptions. It's a same that some workers try really hard while others make a bad name for the rest, but that's business, just one weak link.

Staff should spend less time chating and more time on people waiting patiently to be served. I've actually walk out a couple times, having waited more than a couple minutes without being served.

It definitely used to be "the place to be" several years ago when that guy in the wheel chair used to manage the joint. Not only did they rip out the carpet and leave the floors bare, their new hires don't know a thing abour customer service.

If they keep this up they'll lose all of their clients.

They are currently going under renovations, and hopefully new ownership. I keep giving them chances to get better, but I'm about ready to give up.

They decent website. They need to post their hours better. And they need to answer the damn phone when people call, or at least have an answering machine explaining why they can't come to the phone.

0
★☆☆☆☆

I've been going to this joint for years. The more I go the less often I return. What noslen302 says about customer service is definitely true, with a couple exceptions. It's a same that some workers try really hard while others make a bad name for the rest, but that's business, just one weak link.

Staff should spend less time chating and more time on people waiting patiently to be served. I've actually walk out a couple times, having waited more than a couple minutes without being served.

It definitely used to be "the place to be" several years ago when that guy in the wheel chair used to manage the joint. Not only did they rip out the carpet and leave the floors bare, their new hires don't know a thing abour customer service.

If they keep this up they'll lose all of their clients.

They are currently going under renovations, and hopefully new ownership. I keep giving them chances to get better, but I'm about ready to give up.

They decent website. They need to post their hours better. And they need to answer the damn phone when people call, or at least have an answering machine explaining why they can't come to the phone.

Pros: location

Cons: run down. bad customer service.

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did last call at 1:10 a little eary. I went to the bar to get another beer the bartender was talking to a friend, when he fionaly started payiong attention to his guest he told the guy infront of me we had missed last call I would later find out this was a good thing. I returned to my game only to have the lights shut off at 1:25am the staff was walking around taking the drinks from peoples hands. I have never been to a bar that shuts the lights off on guests. Colorado Springs as better plkaces to play pool that I would recomend

0
★☆☆☆☆

did last call at 1:10 a little eary. I went to the bar to get another beer the bartender was talking to a friend, when he fionaly started payiong attention to his guest he told the guy infront of me we had missed last call I would later find out this was a good thing. I returned to my game only to have the lights shut off at 1:25am the staff was walking around taking the drinks from peoples hands. I have never been to a bar that shuts the lights off on guests. Colorado Springs as better plkaces to play pool that I would recomend

Pros: none

Cons: the entire experience. used to be a good place to go

 

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