Hm Brown

★★★☆☆
  • 6532 S Revere Pkwy

    Centennial, CO 80111

    Map & Directions
  • 720-544-6541

About Hm Brown

Categories
Hours
Mon-Thu 8am-5pm
3.25 8
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The worst experience of my life.

first they sell me a car that was a salvage from the east coast from hurricane katrina.

Then when I stopped the check and said the refund and the loan should be cancelled we got threatened and had several people harass me at work and try to blackmail me from going to the press for them to lose their license.

Dont go to such a company. They are all crooks

1
★☆☆☆☆

The worst experience of my life.

first they sell me a car that was a salvage from the east coast from hurricane katrina.

Then when I stopped the check and said the refund and the loan should be cancelled we got threatened and had several people harass me at work and try to blackmail me from going to the press for them to lose their license.

Dont go to such a company. They are all crooks

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There's no easier way to buy a used car. We didn't have to waste our weekend driving to used car lots, and the process was so easy. I don't usually write reviews, but I had to share this one.

5
★★★★★

There's no easier way to buy a used car. We didn't have to waste our weekend driving to used car lots, and the process was so easy. I don't usually write reviews, but I had to share this one.

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I walked in without an appointment and was assigned Craig Cowell. I am challenged by the number of car models there are and wanted a smooth riding AWD vehicle...not sure a car or SUV. When I asked about various cars Craig had no expereince or knowledge with them. Nor did you ask peers. I left no further towards a purchase. That weekend I stopped by a dealer and really like an SRX. I called Craig asking if HM Brown could purchase locally. Per Craig...I'm not sure. I then e-mailed him and never heard back.
I was hoping the HM Brown value could be experence across multiple models and a lower price. I never received the first so never got to compare price.
Oh yes, 2 months earlier I called one of their reps in Colorado Springs...had to callback and finally told the guy I was looking for a Lexus RX 350 SUV. I never heard back from him

1
★☆☆☆☆

I walked in without an appointment and was assigned Craig Cowell. I am challenged by the number of car models there are and wanted a smooth riding AWD vehicle...not sure a car or SUV. When I asked about various cars Craig had no expereince or knowledge with them. Nor did you ask peers. I left no further towards a purchase. That weekend I stopped by a dealer and really like an SRX. I called Craig asking if HM Brown could purchase locally. Per Craig...I'm not sure. I then e-mailed him and never heard back.
I was hoping the HM Brown value could be experence across multiple models and a lower price. I never received the first so never got to compare price.
Oh yes, 2 months earlier I called one of their reps in Colorado Springs...had to callback and finally told the guy I was looking for a Lexus RX 350 SUV. I never heard back from him

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Mike McKay went over and beyond the call of duty to find me a car. I have never used a car broker and I got a deal of a lifetime. He delivered a couple of cars to my home for me to test out until I found the perfect auto--exactly what I wanted. The truck was in pristine condition once delivered to my home and I could not have gotten a better deal at any car lot. They are very trustworthy and make very little on the deals. I will use Mike McKay and HM Brown for any future purchases as well. This process was the most painless car purchase I have ever experienced.

2
★★★★★

Mike McKay went over and beyond the call of duty to find me a car. I have never used a car broker and I got a deal of a lifetime. He delivered a couple of cars to my home for me to test out until I found the perfect auto--exactly what I wanted. The truck was in pristine condition once delivered to my home and I could not have gotten a better deal at any car lot. They are very trustworthy and make very little on the deals. I will use Mike McKay and HM Brown for any future purchases as well. This process was the most painless car purchase I have ever experienced.

Pros: delivery, superior customer service

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Overall, I thought my broker was nice and informative. I responded via email with my broker, and ended up buying a car through them. I resorted to a broker because I don't like pushy car salesmen and I was tired of haggling.

However, do your research before you buy your car. I could have gotten a cheaper deal through a dealership. At times, I felt like my broker was not telling the whole truth. I was smart enough to find the best deal. Don't assume they are on your side. I felt like everyone dealerships and the broker were out for the money. It was so overwhelming.

How do they make their money? Perhaps auctions. They buy it for a cheap price and sell it to the consumer for a higher price.

Would I recommend this company to my friends? Maybe. I would tell them to research, make sure you are getting the best deal. Don't believe everything they are saying.

3
★★★☆☆

Overall, I thought my broker was nice and informative. I responded via email with my broker, and ended up buying a car through them. I resorted to a broker because I don't like pushy car salesmen and I was tired of haggling.

However, do your research before you buy your car. I could have gotten a cheaper deal through a dealership. At times, I felt like my broker was not telling the whole truth. I was smart enough to find the best deal. Don't assume they are on your side. I felt like everyone dealerships and the broker were out for the money. It was so overwhelming.

How do they make their money? Perhaps auctions. They buy it for a cheap price and sell it to the consumer for a higher price.

Would I recommend this company to my friends? Maybe. I would tell them to research, make sure you are getting the best deal. Don't believe everything they are saying.

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I called and asked for help finding a car and the boker, Dan Nolan, didn't return my calls and didn't seem interested in helping me. I was basically told to get my financing in order before he would help me. I received a pre-approval from my credit union and he still would not help me. I would not recommend this place to anyone.

1
★☆☆☆☆

I called and asked for help finding a car and the boker, Dan Nolan, didn't return my calls and didn't seem interested in helping me. I was basically told to get my financing in order before he would help me. I received a pre-approval from my credit union and he still would not help me. I would not recommend this place to anyone.

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This was my first time going through an auto broker, H. M. Brown, and I talked on the phone and emailed with a broker to get information about what a broker does and then I decided to go through them to see what kind of deal I could get compared to a dealership.

I met in person with the broker and provide the information on the vehicle I was interested in and all options I wanted. Discussed what type of financing could be done and also what I could get on a trade-in. I filled out some paper work for a credit report to get information on the financing options. The trade-in was bid on by some dealers and wholesalers.

It took about 1 week after meeting in person and there was a vehicle for me to purchase, the financing was better then my credit union could provide, and the trade-in of my other vehicle was competitive and I accepted the bid.

I am satisfied with the vehicle, the financing, and trade-in and will be using H M Brown again in the future. Thanks Bill.

5
★★★★★

This was my first time going through an auto broker, H. M. Brown, and I talked on the phone and emailed with a broker to get information about what a broker does and then I decided to go through them to see what kind of deal I could get compared to a dealership.

I met in person with the broker and provide the information on the vehicle I was interested in and all options I wanted. Discussed what type of financing could be done and also what I could get on a trade-in. I filled out some paper work for a credit report to get information on the financing options. The trade-in was bid on by some dealers and wholesalers.

It took about 1 week after meeting in person and there was a vehicle for me to purchase, the financing was better then my credit union could provide, and the trade-in of my other vehicle was competitive and I accepted the bid.

I am satisfied with the vehicle, the financing, and trade-in and will be using H M Brown again in the future. Thanks Bill.

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The work they do here is top notch. I think because its a small business they take more individula care of your car. They wnat to amke you happy so you will return.

5
★★★★★

The work they do here is top notch. I think because its a small business they take more individula care of your car. They wnat to amke you happy so you will return.

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