At The Beach Tanning

★★★☆☆


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39.725302 -104.988056
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720-904-9904

555 Broadway

Denver, CO

80203

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About At The Beach Tanning

3.0 134
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Reviews 1 - 50 of 134. « Previous 1 3
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This chain is a rip off. I came in to do just a 30 minute tan before a trip. I was conned into signing up for the entire month of unlimited tanning THAT the employee claimed I would get for a special price that is normally much higher. I was asked to sign something that I was told were just the agreement to the tanning T&C's and acknowledge the typical FDA warnings/risks. What the salesperson didn't tell me was I was actually signing up for a monthly subscription at $125.59 a month. I don't use the credit card that I charged this service to much and so I don't really check it , but it is for my toll road account, etc. I thought every month was unusually high, so I was shocked when I finally realized that this charge was occurring on my credit card monthly and not some beach store I had shopped at, as it wasn't clear where it was coming from. I discovered I was into them to the tune of $1511.40. I had only used their service 1 time and they refused to refund my money. I called their customer service and sat on hold for 20 minutes before anyone answered. They said they could only refund half and then threatened me that if I submitted a claim through my AmEx customer service that I would receive nothing. I asked to speak to a manager to see if they could resolve to my satisfaction. They transferred me, but the call went straight to voicemail. She called back 5 days later, but didn't leave her extension. Their phone system search by name doesn't work. I got her extension from their Customer Service and entering that didn't work either. 4 weeks later I was finally able to get in touch with this supervisor only after threatening negative posts on the internet and social media. She too, said that due to Company policy, she could not refund all of my money and would only credit back half. Clearly this company has no problem steeling money from people and getting paid for services they didn't provide. Basically, 1 tan ended up costing me $755.70. I personally wouldn't want to do business with a company that is this dishonest and greedy. I would have much sooner donated this money to feed the poor and homeless that for a company that provides something as shallow as tanning services. All I can say, is buyer beware. Think twice before support a business like this if you have any sense of moral character at all.

1
★☆☆☆☆

This chain is a rip off. I came in to do just a 30 minute tan before a trip. I was conned into signing up for the entire month of unlimited tanning THAT the employee claimed I would get for a special price that is normally much higher. I was asked to sign something that I was told were just the agreement to the tanning T&C's and acknowledge the typical FDA warnings/risks. What the salesperson didn't tell me was I was actually signing up for a monthly subscription at $125.59 a month. I don't use the credit card that I charged this service to much and so I don't really check it , but it is for my toll road account, etc. I thought every month was unusually high, so I was shocked when I finally realized that this charge was occurring on my credit card monthly and not some beach store I had shopped at, as it wasn't clear where it was coming from. I discovered I was into them to the tune of $1511.40. I had only used their service 1 time and they refused to refund my money. I called their customer service and sat on hold for 20 minutes before anyone answered. They said they could only refund half and then threatened me that if I submitted a claim through my AmEx customer service that I would receive nothing. I asked to speak to a manager to see if they could resolve to my satisfaction. They transferred me, but the call went straight to voicemail. She called back 5 days later, but didn't leave her extension. Their phone system search by name doesn't work. I got her extension from their Customer Service and entering that didn't work either. 4 weeks later I was finally able to get in touch with this supervisor only after threatening negative posts on the internet and social media. She too, said that due to Company policy, she could not refund all of my money and would only credit back half. Clearly this company has no problem steeling money from people and getting paid for services they didn't provide. Basically, 1 tan ended up costing me $755.70. I personally wouldn't want to do business with a company that is this dishonest and greedy. I would have much sooner donated this money to feed the poor and homeless that for a company that provides something as shallow as tanning services. All I can say, is buyer beware. Think twice before support a business like this if you have any sense of moral character at all.

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First class all the way. They say I need more characters added so here they are. First class

5
★★★★★

First class all the way. They say I need more characters added so here they are. First class

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.

I like the store of course but love the staff. Buddy is there a lot and is so friendly to everyone including his employees I went in to tan before the game. He is a great fan of the Nuggets and Broncos I love to talk sports with him because he gets it. So see you there.

5
★★★★★

I like the store of course but love the staff. Buddy is there a lot and is so friendly to everyone including his employees I went in to tan before the game. He is a great fan of the Nuggets and Broncos I love to talk sports with him because he gets it. So see you there.

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I was a sign flipper for At The Beach during the summer. I had the best tan I have ever had and its very hard for to tan never less hold color. Flipped under a tree and tanned in the best.

5
★★★★★

I was a sign flipper for At The Beach during the summer. I had the best tan I have ever had and its very hard for to tan never less hold color. Flipped under a tree and tanned in the best.

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I like the people there they are awesome and so is Buddy. They make the difference. Five stars for sure. Love it makes me feel great about my color.

5
★★★★★

I like the people there they are awesome and so is Buddy. They make the difference. Five stars for sure. Love it makes me feel great about my color.

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Excellent experience. I tried the collagen machine too it vibrates and tones your muscles while you get the red light therapy then tanned in the sun angel. A little different feeling walking out. Felt good.

5
★★★★★

Excellent experience. I tried the collagen machine too it vibrates and tones your muscles while you get the red light therapy then tanned in the sun angel. A little different feeling walking out. Felt good.

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My friends and i tan at 555 Broadway. There is always something exciting going on there. We meet and tan chat it up. Great spot to meet people the staff is great and the prices are awesome and the beds are really really nice. Love the Sun Angel.

5
★★★★★

My friends and i tan at 555 Broadway. There is always something exciting going on there. We meet and tan chat it up. Great spot to meet people the staff is great and the prices are awesome and the beds are really really nice. Love the Sun Angel.

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The staff is always kind and friendly, also they seem to enjoy working for At The Beach. The beds are always clean. I enjoy the fun and welcoming atmosphere and wouldn't tan anywhere else.

5
★★★★★

The staff is always kind and friendly, also they seem to enjoy working for At The Beach. The beds are always clean. I enjoy the fun and welcoming atmosphere and wouldn't tan anywhere else.

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The only tanning salon healthy and clean in my eyes. The staff keeps you up to date with all the specials

5
★★★★★

The only tanning salon healthy and clean in my eyes. The staff keeps you up to date with all the specials

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The Versa is so cold but I really like the tan I get. Thanks so much for the great service-the staff is great

5
★★★★★

The Versa is so cold but I really like the tan I get. Thanks so much for the great service-the staff is great

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This is by far the best store as far as knowledgable staff and friendly service. The employees are da bomb.

5
★★★★★

This is by far the best store as far as knowledgable staff and friendly service. The employees are da bomb.

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The staff at this location is always very friendly and professional.
I have a very enjoyable experiance when ever I tan here

5
★★★★★

The staff at this location is always very friendly and professional.
I have a very enjoyable experiance when ever I tan here

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I have always had a nice experience with At The Beach. Staff is very friendly and helpful. Love the Sun Angel Bed

5
★★★★★

I have always had a nice experience with At The Beach. Staff is very friendly and helpful. Love the Sun Angel Bed

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Everyone is so sweet and awesome at this location. Love the staff and equipment. Best tanning in town.

5
★★★★★

Everyone is so sweet and awesome at this location. Love the staff and equipment. Best tanning in town.

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This has been the best tanning experience ! Ever !! Staff is very friendly and helpful. I always enjoy my tanning sessions and I love their equipment.

5
★★★★★

This has been the best tanning experience ! Ever !! Staff is very friendly and helpful. I always enjoy my tanning sessions and I love their equipment.

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Deceptive and fraudulent business practices. My daughter signed the infamous "contract" so many others have written about. She then took a job with a travel nurse company and left the state for 6 months. Even though she had a signed job contract with a hospital in CA and a signed lease agreement with an apartment complex out of state, they said that didn't "prove" she moved out of state. They insisted that she get a CA driver's license. Obviously something a travel nurse cannot do. Travel nurses CANNOT work within 50 miles of their home but must maintain, obviously, their permanent home of record.....DON'T sign any contracts with this fraudulent company, and check out the Attorney General's file as well as other customer's complaints.

1
★☆☆☆☆

Deceptive and fraudulent business practices. My daughter signed the infamous "contract" so many others have written about. She then took a job with a travel nurse company and left the state for 6 months. Even though she had a signed job contract with a hospital in CA and a signed lease agreement with an apartment complex out of state, they said that didn't "prove" she moved out of state. They insisted that she get a CA driver's license. Obviously something a travel nurse cannot do. Travel nurses CANNOT work within 50 miles of their home but must maintain, obviously, their permanent home of record.....DON'T sign any contracts with this fraudulent company, and check out the Attorney General's file as well as other customer's complaints.

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Latest reviews from Citysearch.

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Scam. Scam. Scam. I canceled my membership, was STILL charged $73.45 3 months after, called customer care and they said they never found a cancelation on file... I tried to tell them I didn't even tan those three months but they still

3
★★★★★

Scam. Scam. Scam. I canceled my membership, was STILL charged $73.45 3 months after, called customer care and they said they never found a cancelation on file... I tried to tell them I didn't even tan those three months but they still

.

Jamie C.06/17/2014\r
CROOKS...Be careful. They will tell you that you qualify for a less expensive price if you purchase a monthly membership with them. If you ever try to cancel this membership they will continue to charge your account

3
★★★★★

Jamie C.06/17/2014\r
CROOKS...Be careful. They will tell you that you qualify for a less expensive price if you purchase a monthly membership with them. If you ever try to cancel this membership they will continue to charge your account

.

I haven't had too much experience with tanning, being that I am pretty pale and rarely have a need to be bronzed... Since, being told that I would be going on a tropical vacation for my 35th birthday, I needed to get a base going - STAT! I

3
★★★★★

I haven't had too much experience with tanning, being that I am pretty pale and rarely have a need to be bronzed... Since, being told that I would be going on a tropical vacation for my 35th birthday, I needed to get a base going - STAT! I

.

Visited the store and it was ver clean. The staff was super knowledable and very friendly. I would give this location 4 stars!

3
★★★★★

Visited the store and it was ver clean. The staff was super knowledable and very friendly. I would give this location 4 stars!

.

WORST TANNING PLACE EVER! They seriously have zero customer service skills. I am pregnant and canceled my membership and was told I was good to go by the instore employee... come to find out I got charged later and then when i disputed

3
★★★★★

WORST TANNING PLACE EVER! They seriously have zero customer service skills. I am pregnant and canceled my membership and was told I was good to go by the instore employee... come to find out I got charged later and then when i disputed

.

At the Beach rocks... When it comes down to it, the customer service department is probably one of the nicest that I have ever experienced. At the Beach offers the best results for both UV and UV free tanning results anywhere. At the Beach

3
★★★★★

At the Beach rocks... When it comes down to it, the customer service department is probably one of the nicest that I have ever experienced. At the Beach offers the best results for both UV and UV free tanning results anywhere. At the Beach

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WORST BUSINESS PRACTICES EVER!!! WILL LIE AND CHEAT YOU OUT OF MONEY.\r
\r
IF YOU HAVE BEEN SCAMMED BY AT THE BEACH: Please file with the Attorney General of Colorado. One settlement was already reached 2yrs ago and people go their money

3
★★★★★

WORST BUSINESS PRACTICES EVER!!! WILL LIE AND CHEAT YOU OUT OF MONEY.\r
\r
IF YOU HAVE BEEN SCAMMED BY AT THE BEACH: Please file with the Attorney General of Colorado. One settlement was already reached 2yrs ago and people go their money

.

This is the first review I have ever written online... EVER. This place was horrible. The manager was completely unprofessional and pushy. Not everyone wants a contract, especially when they feel forced into it. At The Beach teaches its

3
★★★★★

This is the first review I have ever written online... EVER. This place was horrible. The manager was completely unprofessional and pushy. Not everyone wants a contract, especially when they feel forced into it. At The Beach teaches its

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DON'T TAN HERE! I was told I was able to cancel my membership whenever I wanted as long as I notified them 30 days before the date of my transaction. I chatted with the employee about only needing the membership through the winter months

3
★★★★★

DON'T TAN HERE! I was told I was able to cancel my membership whenever I wanted as long as I notified them 30 days before the date of my transaction. I chatted with the employee about only needing the membership through the winter months

.

I was rapidly signed up for a contract with little explanation. After tanning in what seemed like a broom closet, I told them I wanted to cancel my membership....just 15 minutes after signing the contract. They told me there was nothing

3
★★★★★

I was rapidly signed up for a contract with little explanation. After tanning in what seemed like a broom closet, I told them I wanted to cancel my membership....just 15 minutes after signing the contract. They told me there was nothing

.

I love tanning here, the beds are pretty good (upper levels are amazing). The staff is knowledgeable and remembers me by name, even though I don't tan every day. You need to make sure you know the cancellation/moving policy when you sign a

3
★★★★★

I love tanning here, the beds are pretty good (upper levels are amazing). The staff is knowledgeable and remembers me by name, even though I don't tan every day. You need to make sure you know the cancellation/moving policy when you sign a

.

This place is an absolute scam! I signed up for one year and at the end was automatically renewed for another. I do not even live near one of these anymore and when I asked if I could cancel they told me I would have to pay for the entire

3
★★★★★

This place is an absolute scam! I signed up for one year and at the end was automatically renewed for another. I do not even live near one of these anymore and when I asked if I could cancel they told me I would have to pay for the entire

.

AVOID At The Beach unless you want to be scammed. You will never get them to stop charging your credit card after to sign up and cancel.

3
★★★★★

AVOID At The Beach unless you want to be scammed. You will never get them to stop charging your credit card after to sign up and cancel.

.

Yahoo I never have a tan...I am TAN.....I used beds and started like the lady told me I started at 8 minutes I am up to 20 minutes and I have a good tan line......Yea for me

3
★★★★★

Yahoo I never have a tan...I am TAN.....I used beds and started like the lady told me I started at 8 minutes I am up to 20 minutes and I have a good tan line......Yea for me

.

I love tanning there...keep up the good music.....just do the beds in the winter....like now....but do both beds and spray in summer.....see you soon

3
★★★★★

I love tanning there...keep up the good music.....just do the beds in the winter....like now....but do both beds and spray in summer.....see you soon

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\r
Class Action Settlement - Denver 1/2011\r
K C.\r
\r
\r
Attorney General announces agreement barring tanning chain from misleading consumers during sales process\r
01/31/2011 \r
DENVER Colorado Attorney General John Suthers announced

3
★★★★★

\r
Class Action Settlement - Denver 1/2011\r
K C.\r
\r
\r
Attorney General announces agreement barring tanning chain from misleading consumers during sales process\r
01/31/2011 \r
DENVER Colorado Attorney General John Suthers announced

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Consistent high quality. once a week no wait, immediate service. Frienedly and helpful. I would recommend this.

3
★★★★★

Consistent high quality. once a week no wait, immediate service. Frienedly and helpful. I would recommend this.

.

I have the best tanning results I have ever had!! At The beach is awesome!!! Their beds rock!!!

3
★★★★★

I have the best tanning results I have ever had!! At The beach is awesome!!! Their beds rock!!!

.

My skin looks great and the lotion is incredible. I bought a year of tanning and cant wait to0 set color for the new season.....bring on the summer wear

3
★★★★★

My skin looks great and the lotion is incredible. I bought a year of tanning and cant wait to0 set color for the new season.....bring on the summer wear

.

If I could give negative stars I would. Signed a one year contract with them to find out it was actually a 2 year contract. Check out their BBB rating and you will find they just finished a settlement with the Attorney General for getting

3
★★★★★

If I could give negative stars I would. Signed a one year contract with them to find out it was actually a 2 year contract. Check out their BBB rating and you will find they just finished a settlement with the Attorney General for getting

.

No wonder they are opening new stores. The service is great I quite enjoyed myself very relaxing and saw great color the first time. i will certainly go back..... best prices..great packages....

3
★★★★★

No wonder they are opening new stores. The service is great I quite enjoyed myself very relaxing and saw great color the first time. i will certainly go back..... best prices..great packages....

.

i called lowry ATB to get pricing on a month of tanning for my trip to cali next month and this guy was rude....told me i would have to come in because he was not allowed to discuss pricing over the phone...really? what? So you want me to

3
★★★★★

i called lowry ATB to get pricing on a month of tanning for my trip to cali next month and this guy was rude....told me i would have to come in because he was not allowed to discuss pricing over the phone...really? what? So you want me to

.

I had a card for a free spray tan that i recieved at the denver rock 'n roll marathon. i am just an occasional spray tanner and thought i'd see how i liked it for future reference. i've spray tanned at darque tan on a groupon and they were

3
★★★★★

I had a card for a free spray tan that i recieved at the denver rock 'n roll marathon. i am just an occasional spray tanner and thought i'd see how i liked it for future reference. i've spray tanned at darque tan on a groupon and they were

.

They are very rude and scam you out of your money. Do not give them the satisfaction of joining their membership and taking all of your money. This site says it all... atthebeachsucks

3
★★★★★

They are very rude and scam you out of your money. Do not give them the satisfaction of joining their membership and taking all of your money. This site says it all... atthebeachsucks

.

I hope that this deters and discourages anyone to get a membership here. If this gets to a manager or someone that actually cares about the customers that provide ATB employees a job I would be shocked.\r
The customer service when calling

3
★★★★★

I hope that this deters and discourages anyone to get a membership here. If this gets to a manager or someone that actually cares about the customers that provide ATB employees a job I would be shocked.\r
The customer service when calling

.

I tan every week. I get good service and love the beds. I do both the beds and the sray. The spray really works well. It makes it really easy. I can be tan in a few minutes.

3
★★★★★

I tan every week. I get good service and love the beds. I do both the beds and the sray. The spray really works well. It makes it really easy. I can be tan in a few minutes.

.

After shopping several salons" At The Beach" by far had the best prices in tan and state of the art beds.

3
★★★★★

After shopping several salons" At The Beach" by far had the best prices in tan and state of the art beds.

.

I've had multiple experiences with At the Beach, and none have been very good. I made the mistake of signing a 6 month contract this year because they definitely have the cheapest tanning around. I took the full amount out of my account

3
★★★★★

I've had multiple experiences with At the Beach, and none have been very good. I made the mistake of signing a 6 month contract this year because they definitely have the cheapest tanning around. I took the full amount out of my account

.

I made the mistake of paying $65 to upgrade to a different bed. The more expensive beds are very intense, and I ended up breaking out in a rash all over my back and legs. I called customer service and they refused to give me a refund.

3
★★★★★

I made the mistake of paying $65 to upgrade to a different bed. The more expensive beds are very intense, and I ended up breaking out in a rash all over my back and legs. I called customer service and they refused to give me a refund.

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The salon is very clean and the staff is informative about all the products and the different levels of tanning offered.

3
★★★★★

The salon is very clean and the staff is informative about all the products and the different levels of tanning offered.

.

Love that I can always walk right in and get a bed, never have to wait. Salon staff is always friendly

3
★★★★★

Love that I can always walk right in and get a bed, never have to wait. Salon staff is always friendly

.

Eric was very nice and helpful. He answered all my questions and knew what he was talking about. I will only come to this location because of him.

3
★★★★★

Eric was very nice and helpful. He answered all my questions and knew what he was talking about. I will only come to this location because of him.

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I like how the staff really knows what they are talking about in terms of the beds and the products.

Whenever I go in they are so helpful and friendly. Love that!

3
★★★★★

I like how the staff really knows what they are talking about in terms of the beds and the products.

Whenever I go in they are so helpful and friendly. Love that!

.

I love the staff here, very nice and helpful with all questions

3
★★★★★

I love the staff here, very nice and helpful with all questions

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Offers over 30 tanning rooms, with beds and booths, as well as spray tanning services.

 

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