A Drains Plus

★★★★☆
  • 3259 W Hampden Ave

    Englewood, CO 80110

    Map & Directions
  • 303-422-1858

About A Drains Plus

Categories
Details
Hours
Daily 12pm-12am

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Englewood:
Resultset_next

Just Pipes Plumbing, LLC

9057 East Mississippi Avenue, Suite 10-202 Denver, CO

Resultset_next

Bill Smith Plumbing & Heating

4101 S Broadway Englewood, CO

3.6667 15
Hi! Sign in to let us know how A Drains Plus was?
Write a Review
.

Drains Plus is a Bait and Switch Company. BE VERY AWARE OF THIS COMPANY. DRAINS PLUS is UNPROFESSIONAL and a RIPOFF! They came out to give me an estimate to repair a leak, but before they came out I had already called four other plumbers and sent them a picture of the problem from my phone. All of the plumbers quoted me a price of around $350.00. I assumed that this was the going price for what I needed repaired. I called one more plumber, Drains Plus, and they said they could come out and give me an estimate the same day. The tech arrived and gave me an estimate of $550.00. I was a little shocked because all the others I called gave me a price of $350.00. I told them that the price was a little high and I would get some other estimates. To make a long story short they decided to do the job for $300.00 so they could get the job. After the tech started the job the technician tried to make up more things that were supposedly wrong with my plumbing trying to jack the price to around $1500.00. I call it bait and switch. But I did not fall for it, because I used to work in the plumbing business back in my day. The tech had an attitude after I told him that I just want u to do what we had agreed. The job was simple. The tech did not seem to have much experience or the tools he needed to perform the job. I had to finish fixing it myself after he left. This is because the tech did not do the job properly. Please avoid using this company. These are the words I would describe this company. Drains Plus, Bait And Switch Company, Poor Customer Service; and tech had an attitude because he could not get more money out of me. He was banging things around and using profanity while in my home. This made my wife feel uncomfortable. My wife was pregnant and she was listening to all of his banter. And after he supposedly finished the job, I checked the BBB, my fault, I found out that their customer satisfaction is very poor, and the customers that complained were not satisfied even after the BBB intervened. I did not want to argue with the tech because I did not want to upset my wife. I should have done a background check. My mistake!

1
★☆☆☆☆

Drains Plus is a Bait and Switch Company. BE VERY AWARE OF THIS COMPANY. DRAINS PLUS is UNPROFESSIONAL and a RIPOFF! They came out to give me an estimate to repair a leak, but before they came out I had already called four other plumbers and sent them a picture of the problem from my phone. All of the plumbers quoted me a price of around $350.00. I assumed that this was the going price for what I needed repaired. I called one more plumber, Drains Plus, and they said they could come out and give me an estimate the same day. The tech arrived and gave me an estimate of $550.00. I was a little shocked because all the others I called gave me a price of $350.00. I told them that the price was a little high and I would get some other estimates. To make a long story short they decided to do the job for $300.00 so they could get the job. After the tech started the job the technician tried to make up more things that were supposedly wrong with my plumbing trying to jack the price to around $1500.00. I call it bait and switch. But I did not fall for it, because I used to work in the plumbing business back in my day. The tech had an attitude after I told him that I just want u to do what we had agreed. The job was simple. The tech did not seem to have much experience or the tools he needed to perform the job. I had to finish fixing it myself after he left. This is because the tech did not do the job properly. Please avoid using this company. These are the words I would describe this company. Drains Plus, Bait And Switch Company, Poor Customer Service; and tech had an attitude because he could not get more money out of me. He was banging things around and using profanity while in my home. This made my wife feel uncomfortable. My wife was pregnant and she was listening to all of his banter. And after he supposedly finished the job, I checked the BBB, my fault, I found out that their customer satisfaction is very poor, and the customers that complained were not satisfied even after the BBB intervened. I did not want to argue with the tech because I did not want to upset my wife. I should have done a background check. My mistake!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called Drains Plus and they said they would be right out. The plumber was able to diagnose the problem and fix it fast. Our house is old and so are the pipes, faucets and such. At least we know now who to call for our future (inevitable) plumbing needs.

2
★★★★★

I called Drains Plus and they said they would be right out. The plumber was able to diagnose the problem and fix it fast. Our house is old and so are the pipes, faucets and such. At least we know now who to call for our future (inevitable) plumbing needs.

.

I have used this plumbing company a few times now so I know enough about their work to give them a good recommendation to others.

2
★★★★★

I have used this plumbing company a few times now so I know enough about their work to give them a good recommendation to others.

Pros: Good enough to keep using

Cons: none

.

Their crew was quick to evaluate and address my Mother's sewer issues. They were very professional and eminently patient. We received great customer service.

2
★★★★★

Their crew was quick to evaluate and address my Mother's sewer issues. They were very professional and eminently patient. We received great customer service.

Pros: very experienced

Cons: 0

.

All plumbing companies should be like Drains Plus. I told them my hot water heater was old and I wanted a new more energy efficient one installed. They came on time, and didn't leave a dirty mess behind. I already see a nice savings on my Xcel Energy bill.

2
★★★★★

All plumbing companies should be like Drains Plus. I told them my hot water heater was old and I wanted a new more energy efficient one installed. They came on time, and didn't leave a dirty mess behind. I already see a nice savings on my Xcel Energy bill.

Pros: lots

Cons: none

.

I had a plumbing need at my business so I called Drains Plus. Their plumber gave good service, good work, and a good price. I will definately use them again.

2
★★★★★

I had a plumbing need at my business so I called Drains Plus. Their plumber gave good service, good work, and a good price. I will definately use them again.

Pros: good service

Cons: I don't have any complaints

.

Just a quick note to let everyone know that we have always had great experiences with these guys! They get the job done right away, and I have been completely satisfied with the work they have done for me.

2
★★★★★

Just a quick note to let everyone know that we have always had great experiences with these guys! They get the job done right away, and I have been completely satisfied with the work they have done for me.

Pros: Excellent Service

Cons: none

.

I worked for drains plus for three weeks and quit. In that time period I witnessed the owner steel money from his owen company and through away the invoice and pride him self on how he ripped people off . He's nice on the phone until you have a complaint , then he turns completly rude.Find some one else ! do the research on the company before you hire them for work check the BBB

0
★☆☆☆☆

I worked for drains plus for three weeks and quit. In that time period I witnessed the owner steel money from his owen company and through away the invoice and pride him self on how he ripped people off . He's nice on the phone until you have a complaint , then he turns completly rude.Find some one else ! do the research on the company before you hire them for work check the BBB

Pros: can't think of any positive's to think about

Cons: They steal from there customers

.

They were supposed to haul away the concrete that they tore up in a bid to win the business. Two days into the job they claim that it is now an unexpected cost. We called them out on it saying they verbally agreed to haul it away as witnessed by four friends. The day they were finished with the job they brought up the fact that they hauled it away and they will now have to charge us for it. They bid low and were trying to figure ways to make more money on the bid. I highly advise against using this company. You get what you pay for. Not to mention that I had friends staying at the house to let them in to work during the week, and they didn't show up for days in a row without even a phone call to notify us that they weren't showing up to work. It was supposed to take 2 days and ended up taking 7. I normally don't complain about companies, but this was such a bad experience I want to save others the trouble!!!

0
★☆☆☆☆

They were supposed to haul away the concrete that they tore up in a bid to win the business. Two days into the job they claim that it is now an unexpected cost. We called them out on it saying they verbally agreed to haul it away as witnessed by four friends. The day they were finished with the job they brought up the fact that they hauled it away and they will now have to charge us for it. They bid low and were trying to figure ways to make more money on the bid. I highly advise against using this company. You get what you pay for. Not to mention that I had friends staying at the house to let them in to work during the week, and they didn't show up for days in a row without even a phone call to notify us that they weren't showing up to work. It was supposed to take 2 days and ended up taking 7. I normally don't complain about companies, but this was such a bad experience I want to save others the trouble!!!

Pros: Priced significantly lower than competitors

Cons: Lack of communication. Screw you in the end

.

The plumbing techs at Drains Plus are the best ones I have ever found, and the only ones I will use from now on. I know you can count on them because they have always treated me right.

2
★★★★★

The plumbing techs at Drains Plus are the best ones I have ever found, and the only ones I will use from now on. I know you can count on them because they have always treated me right.

Pros: It is obvious their plumbers have lots of experience

.

I've used Drains Plus a few times over the years, for new issues, and for things that were left unresolved by previous plumbers. I can't say anything negative about them. The technicians are courteous, and they know what they're doing. They communicate clearly with me, so I was never left in the dark as to when they'd be there, what they were going to do, and what it would cost me. They're my permanent plumbing company now.

5
★★★★★

I've used Drains Plus a few times over the years, for new issues, and for things that were left unresolved by previous plumbers. I can't say anything negative about them. The technicians are courteous, and they know what they're doing. They communicate clearly with me, so I was never left in the dark as to when they'd be there, what they were going to do, and what it would cost me. They're my permanent plumbing company now.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've used Drains Plus a few times over the years, for new issues, and for things that were left unresolved by previous plumbers. I can't say anything negative about them. The technicians are courteous, and they know what they're doing. They communicate clearly with me, so I was never left in the dark as to when they'd be there, what they were going to do, and what it would cost me. They're my permanent plumbing company now.

2
★★★★★

I've used Drains Plus a few times over the years, for new issues, and for things that were left unresolved by previous plumbers. I can't say anything negative about them. The technicians are courteous, and they know what they're doing. They communicate clearly with me, so I was never left in the dark as to when they'd be there, what they were going to do, and what it would cost me. They're my permanent plumbing company now.

Pros: I love that I can really rely on them!

Cons: I have no complaints about them.

.

Drains Plus started work on our main sewer line months ago. Have talked to the owner Jeremy several times. He's ruid and doesn't stand behind the shotty workmanship. Asked him to come out to see what Anthony and his crew did. He refussed as he is the owner and not a plumber. They charged us for work that wasn't done properly. Another plumbing company came out and confirmed this. Don't know what else to do but call a lawyer. DON"T EVER CALL DRAINS PLUS> Tell all of your friends too!

0
★☆☆☆☆

Drains Plus started work on our main sewer line months ago. Have talked to the owner Jeremy several times. He's ruid and doesn't stand behind the shotty workmanship. Asked him to come out to see what Anthony and his crew did. He refussed as he is the owner and not a plumber. They charged us for work that wasn't done properly. Another plumbing company came out and confirmed this. Don't know what else to do but call a lawyer. DON"T EVER CALL DRAINS PLUS> Tell all of your friends too!

.

I am very thankful for the plumbers at drains plus. They helped me through a terrible sewer back up at my home. I will continue to recommend drains plus to everyone that I know.

5
★★★★★

I am very thankful for the plumbers at drains plus. They helped me through a terrible sewer back up at my home. I will continue to recommend drains plus to everyone that I know.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We had a stopped up drain and called this company. We called and got a quote on the phone for 199.50 to clean the main drain with a cable. When the person came out, he said there was a $40 service charge. Why was that charge not mentioned on the phone? The ad in the phone book says "No Surprises, you know the price before we do the job." He agreed to not charge us that fee.

While he was doing the job, the blade came off the machine and stayed in our line. We were told that it is our responsibility. We had another small line that was backed up, and were told it would cost another $199 to clean that. It is a very small line. It also would have cost an extra $80 something for each 1/2 hour of time Anthony spent here. We did not opt to have him clean the second line, because I'm sure we can get another, more customer-friendly, company to do that job for less.

As he took the machine downstairs, he left a trail of soiled spots on our carpet from the wheels of the machine.

The bottom line is that we are worse off than before we called this company. We have a blade somewhere in our line that can cause problems. We still have a clogged secondary line, and we have dirty spots on our carpet we didn't have before, AND we had to pay $199.40 for that! We were told that if we want the blade retrieved, we will have to pay more to have a camera inspection.

I think their ad is deceptive, and their practices are unethical. I'm sorry we didn't read the contract carefully before we signed it. It makes it clear that the company puts all the responsibility on the customer. I would encourage everyone to find a better company for plumbing problems.

0
★☆☆☆☆

We had a stopped up drain and called this company. We called and got a quote on the phone for 199.50 to clean the main drain with a cable. When the person came out, he said there was a $40 service charge. Why was that charge not mentioned on the phone? The ad in the phone book says "No Surprises, you know the price before we do the job." He agreed to not charge us that fee.

While he was doing the job, the blade came off the machine and stayed in our line. We were told that it is our responsibility. We had another small line that was backed up, and were told it would cost another $199 to clean that. It is a very small line. It also would have cost an extra $80 something for each 1/2 hour of time Anthony spent here. We did not opt to have him clean the second line, because I'm sure we can get another, more customer-friendly, company to do that job for less.

As he took the machine downstairs, he left a trail of soiled spots on our carpet from the wheels of the machine.

The bottom line is that we are worse off than before we called this company. We have a blade somewhere in our line that can cause problems. We still have a clogged secondary line, and we have dirty spots on our carpet we didn't have before, AND we had to pay $199.40 for that! We were told that if we want the blade retrieved, we will have to pay more to have a camera inspection.

I think their ad is deceptive, and their practices are unethical. I'm sorry we didn't read the contract carefully before we signed it. It makes it clear that the company puts all the responsibility on the customer. I would encourage everyone to find a better company for plumbing problems.

Cons: deceptive ad, customer is responsible for everything

Wait, you're the expert.

If you've been to or used A Drains Plus, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review