Bridal World

★★★★☆

About Bridal World

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Hours
Monday-Saturday 10-9 Sunday 11-6

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STAY AS FAR AWAY FROM NANCY AND BRIDAL WORD AS POSSIBLE! I don't even know where to begin We ordered 5 Bill Levekoff bridesmaid dresses at the end of May for a mid-November wedding and were told they would arrive in early September. We

3
★★★★★

STAY AS FAR AWAY FROM NANCY AND BRIDAL WORD AS POSSIBLE! I don't even know where to begin We ordered 5 Bill Levekoff bridesmaid dresses at the end of May for a mid-November wedding and were told they would arrive in early September. We

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This was the most horrible experience I have ever had shopping at a business. I wish i would have read the reviews before going in there. We ordered 5 bridesmaids dresses for my daughters wedding 6 months in advance!! I started calling end

3
★★★★★

This was the most horrible experience I have ever had shopping at a business. I wish i would have read the reviews before going in there. We ordered 5 bridesmaids dresses for my daughters wedding 6 months in advance!! I started calling end

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DO NOT BUY FROM THIS BUSINESS!!! I am so ashamed of myself for not reading up on this company before giving them my money. Nancy is terrible! I do not know how she is still in business. Check the BBB website, Yelp, Yellow Pages, anywhere

3
★★★★★

DO NOT BUY FROM THIS BUSINESS!!! I am so ashamed of myself for not reading up on this company before giving them my money. Nancy is terrible! I do not know how she is still in business. Check the BBB website, Yelp, Yellow Pages, anywhere

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Brides to be, stay away from this place! We had so many issues with this place,the wedding dress came a month later then we were promised. We ordered the bridesmaid dresses in January and we were not told until May that the dresses were

3
★★★★★

Brides to be, stay away from this place! We had so many issues with this place,the wedding dress came a month later then we were promised. We ordered the bridesmaid dresses in January and we were not told until May that the dresses were

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This is the worst customer service!!! When we went for our fitting we were told that we had to pay $30.00 extra if we were over the size 16, well of course I was because I was 8 months pregnant and according to the sales lady I was not

3
★★★★★

This is the worst customer service!!! When we went for our fitting we were told that we had to pay $30.00 extra if we were over the size 16, well of course I was because I was 8 months pregnant and according to the sales lady I was not

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I purchased a pair of wedding shoes on June 18th, 2012, and was told that they could be dyed in one day, and then could be picked up after one day of drying time. The woman working said the woman who does the dying would be in later that day and would call and tell me when they could be picked up- I needed them by the 25th for my dress alteration appt., and they said this was no problem. Noone ever called, so I called the next day, and spoke with "Cheryl," who said she would personally call with an update before she left that day since noone had bothered the day before. Well, she never called, either. On my THIRD phone call, I received no apology, but was told that I could pick them up the 25th. I showed up this morning to pick up my shoes (for my appt. TOMORROW) and the woman said "I didn't get to them. I'm sure someone called you." OK - first, noone called me EVER, despite my three prior phone calls. I explained how they were guaranteed to be done today because I cannot have my wedding dress altered without them, and she said I could go buy shoes somewhere else, then, still being incredibly rude. My patience was gone at this point, so I asked her (loudly) if she was aware that she had a 2 out of 30 customer approval rating (2!!!!!) and 12 complaints filed against the store at the Better Business Bureau. She responded with this gem (and a smirk) "If you don't pay your dues with the BBB, it doesn't matter what they say." She then kicked me out of her store because the other customers were starting to listen to me - I went to the security office, filed a complaint there and with the store's short-term lease holder (which I would suggest future victims of this hellhole do as well) and returned with security, at which point, of course, they processed my refund. I still have no shoes for my appointment, tomorrow, and as of yet, no refund in my bank account.

1
★☆☆☆☆

I purchased a pair of wedding shoes on June 18th, 2012, and was told that they could be dyed in one day, and then could be picked up after one day of drying time. The woman working said the woman who does the dying would be in later that day and would call and tell me when they could be picked up- I needed them by the 25th for my dress alteration appt., and they said this was no problem. Noone ever called, so I called the next day, and spoke with "Cheryl," who said she would personally call with an update before she left that day since noone had bothered the day before. Well, she never called, either. On my THIRD phone call, I received no apology, but was told that I could pick them up the 25th. I showed up this morning to pick up my shoes (for my appt. TOMORROW) and the woman said "I didn't get to them. I'm sure someone called you." OK - first, noone called me EVER, despite my three prior phone calls. I explained how they were guaranteed to be done today because I cannot have my wedding dress altered without them, and she said I could go buy shoes somewhere else, then, still being incredibly rude. My patience was gone at this point, so I asked her (loudly) if she was aware that she had a 2 out of 30 customer approval rating (2!!!!!) and 12 complaints filed against the store at the Better Business Bureau. She responded with this gem (and a smirk) "If you don't pay your dues with the BBB, it doesn't matter what they say." She then kicked me out of her store because the other customers were starting to listen to me - I went to the security office, filed a complaint there and with the store's short-term lease holder (which I would suggest future victims of this hellhole do as well) and returned with security, at which point, of course, they processed my refund. I still have no shoes for my appointment, tomorrow, and as of yet, no refund in my bank account.

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WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. I purchased a pair of (overpriced) wedding shoes on June 18th, 2012, and was told that they could be dyed in one day, and then could be picked up after one day of drying time. The

3
★★★★★

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE. I purchased a pair of (overpriced) wedding shoes on June 18th, 2012, and was told that they could be dyed in one day, and then could be picked up after one day of drying time. The

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Don't do it! I did not head the warnings of others and I regret it! This store has one nice person working and the rest are plain rude. Making comments about the body shapes of my bridesmaids. My Dresses were Alexia Designs and they fell

3
★★★★★

Don't do it! I did not head the warnings of others and I regret it! This store has one nice person working and the rest are plain rude. Making comments about the body shapes of my bridesmaids. My Dresses were Alexia Designs and they fell

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HORRIBLE HORRIBLE HORRIBLE!!!!! THE PRICES MAY SEEM GOOD BUT IT IS NOT WORTH ALL OF THE STRESS YOU WILL HAVE BEFORE YOUR WEDDING!!!!!!!!!!!! If I could have rated this place at a 0 or in the negatives even, I would have. Nancy, the owner,

3
★★★★★

HORRIBLE HORRIBLE HORRIBLE!!!!! THE PRICES MAY SEEM GOOD BUT IT IS NOT WORTH ALL OF THE STRESS YOU WILL HAVE BEFORE YOUR WEDDING!!!!!!!!!!!! If I could have rated this place at a 0 or in the negatives even, I would have. Nancy, the owner,

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I went to several other bridal stores and was getting frustrated with the process of finding my perfect dress. Some experiences at certain sotres were worst than anything I couldve imagined (Davids Bridal)! Maybe I watch too much say yes

3
★★★★★

I went to several other bridal stores and was getting frustrated with the process of finding my perfect dress. Some experiences at certain sotres were worst than anything I couldve imagined (Davids Bridal)! Maybe I watch too much say yes

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I agree with all these bad reviews. We found the perfect bridesmaid dresses at Bridal World and put a deposit down. It took almost 9 months to get our dresses in. The first time they came in they were the wrong colors and style. By the

3
★★★★★

I agree with all these bad reviews. We found the perfect bridesmaid dresses at Bridal World and put a deposit down. It took almost 9 months to get our dresses in. The first time they came in they were the wrong colors and style. By the

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I concur with all the bad reviews that have been written and only wish I had checked this site before going to Bridal World. The owner was very pleasant and supportive at our initial visit, but once we placed our order everything changed.

3
★★★★★

I concur with all the bad reviews that have been written and only wish I had checked this site before going to Bridal World. The owner was very pleasant and supportive at our initial visit, but once we placed our order everything changed.

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Do your home work and read all information about this place. I am sure you could find police and court records on this location. I would have to say buyer beware! I caution the business ethics of the owner and be aware of sudden policy

3
★★★★★

Do your home work and read all information about this place. I am sure you could find police and court records on this location. I would have to say buyer beware! I caution the business ethics of the owner and be aware of sudden policy

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Zero customer service, if you go their, guarantee you will be disappointed. Not on time, the price can go up at any time even if you have agreement paper. You may not get your dresses before your weeding date. I have never seen this kind

3
★★★★★

Zero customer service, if you go their, guarantee you will be disappointed. Not on time, the price can go up at any time even if you have agreement paper. You may not get your dresses before your weeding date. I have never seen this kind

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This is the most dishonest shop in the state of Colorado! If you value your money and your wedding STAY AWAY from this shop! The owner is less the honest. THE REVIEWS ARE TRUE....read the previous reviews. This shop should NOT be in

3
★★★★★

This is the most dishonest shop in the state of Colorado! If you value your money and your wedding STAY AWAY from this shop! The owner is less the honest. THE REVIEWS ARE TRUE....read the previous reviews. This shop should NOT be in

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The worst experiance of the entire wedding. Of 6 mens tux orders and 4 womens dresses 7 were messed up. And to add insult to injury they denied any of it was their fault and treated me like a child as I was scolded in front of other clients. Save yourself. Read the reviews first.

1
★☆☆☆☆

The worst experiance of the entire wedding. Of 6 mens tux orders and 4 womens dresses 7 were messed up. And to add insult to injury they denied any of it was their fault and treated me like a child as I was scolded in front of other clients. Save yourself. Read the reviews first.

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1 out of 1 people found this review helpful.

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I just got married and I can't say enough wonderful things about this store. I got my dress, the bridesmaid dresses and tuxedos from them and everything was perfect. Perfect service, perfect fits, and a perfect experience. Thank you Bridal World for taking care of me and my family during this special time in my life.

5
★★★★★

I just got married and I can't say enough wonderful things about this store. I got my dress, the bridesmaid dresses and tuxedos from them and everything was perfect. Perfect service, perfect fits, and a perfect experience. Thank you Bridal World for taking care of me and my family during this special time in my life.

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I am very happy with the store. Excellent customer service and everything that I purchased from them was perfect. They have everything you need for your wedding. A must see to visit and buy from.

3
★★★★★

I am very happy with the store. Excellent customer service and everything that I purchased from them was perfect. They have everything you need for your wedding. A must see to visit and buy from.

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This is the owner of Bridal World and I want to assure every bride out there looking at reviews that my store is by for the best bridal store in Denver. We carry 18 lines of dress manufactures for bridal, prom, pageant and any other special occasion. I promise you will be treated with respect and kindness and we will take care of you and your family and friends for your special day. I hope to meet you soon.

2
★★★★★

This is the owner of Bridal World and I want to assure every bride out there looking at reviews that my store is by for the best bridal store in Denver. We carry 18 lines of dress manufactures for bridal, prom, pageant and any other special occasion. I promise you will be treated with respect and kindness and we will take care of you and your family and friends for your special day. I hope to meet you soon.

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I feel bad for all of the poor brides that gave business to Bridal World. I am lucky enough to read these reviews prior to purchasing from this shop. I was in recently looking at dresses, and was confronted by the extremely rude older woman working there. I have been to other shops (yes, even David's Bridal) and had a MUCH better experience there. She degraded me, and was plain rude. I am glad that people are giving this place bad reviews, cause it doesn't seem like the owner is doing anything to try to change the problems (other than denying them). Dear owner: MAYBE YOU ARE IN THE WRONG INDUSTRY! From now on, I will read reviews and scrutinize which ones may have been left by employees (or the owner).

0
★☆☆☆☆

I feel bad for all of the poor brides that gave business to Bridal World. I am lucky enough to read these reviews prior to purchasing from this shop. I was in recently looking at dresses, and was confronted by the extremely rude older woman working there. I have been to other shops (yes, even David's Bridal) and had a MUCH better experience there. She degraded me, and was plain rude. I am glad that people are giving this place bad reviews, cause it doesn't seem like the owner is doing anything to try to change the problems (other than denying them). Dear owner: MAYBE YOU ARE IN THE WRONG INDUSTRY! From now on, I will read reviews and scrutinize which ones may have been left by employees (or the owner).

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This is so lame that the owner of this store puts up a postive review. She bought all her wedding clothing at her own store? She is in her 40's at least, and should of went to a tent store.

1
★☆☆☆☆

This is so lame that the owner of this store puts up a postive review. She bought all her wedding clothing at her own store? She is in her 40's at least, and should of went to a tent store.

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2 out of 2 people found this review helpful.

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The service at this bridal store was horrible after my dress was ordered, I went in for my alterations ordered and paid for beading when I went back for my final fitting non of the beading was done and they had altered the dress horribly way to small in the bust area they said they could fix it so I left it with them and she had me come in three days before my wedding to pick it up. I walked in on that day and they were just then sewing the beading I had paid for a month before hand and when I tried on the dress it still fit the same way it had before, they had done nothing to fix the alterations. They then proceeded to tell me that it was me that was causing the dress to fit the way it was and said I had put on weight I asked for the measurements she had taken of me when ordering the dress to prove that I had not and she refused to give them to me saying she had already given me a copy when I purchased the dress. I then said I was taking the dress and leaving and they refused to give me my dress that was bought and paid for already after my brides maids getting involved and a mention of calling the police dept to get her to give me my dress they released my dress she said as it came in its original form, I immediately took my dress to another seamstress that turned the dress inside out and showed me where they had altered the dress lopsided and did a horrible botch job on the inside and with out me even putting on the dress identified right where they had sewed crooked causing the problem with it being to tight in the bust area of the dress, she took out the work they had done and had me put the dress on which now fit perfect and she altertered it perfectly to fit me in ONE DAY. The manner of the bridal shop and them not doing what they had charged for and then blaming me for their unprofessional alterations was a HORRIBLE thing to do to a bride three days before her wedding. I pulled my measurements out of my paper work and found that I had actually lost inches and when I pulled up the designers sight and went to their measurement area to check on size the size 12 that I had was more than big enough for me matter of fact my measurements would of fit in the size 10. I would not recommend dealing with this store to any one as it was the most horrible and upsetting moment I have ever had. Very unprofessional.

I wish I would have read these before I went through this horrible experiance very sad they feel ok about trying to ruin many girls speacial days and then blaming the bride for all the problems and I have all the proof in the world it was not me what a devistating exsperiance to be treated this way and there seems to be more sides of the story that all sound the same so the 2nd side must be more lies

0
★☆☆☆☆

The service at this bridal store was horrible after my dress was ordered, I went in for my alterations ordered and paid for beading when I went back for my final fitting non of the beading was done and they had altered the dress horribly way to small in the bust area they said they could fix it so I left it with them and she had me come in three days before my wedding to pick it up. I walked in on that day and they were just then sewing the beading I had paid for a month before hand and when I tried on the dress it still fit the same way it had before, they had done nothing to fix the alterations. They then proceeded to tell me that it was me that was causing the dress to fit the way it was and said I had put on weight I asked for the measurements she had taken of me when ordering the dress to prove that I had not and she refused to give them to me saying she had already given me a copy when I purchased the dress. I then said I was taking the dress and leaving and they refused to give me my dress that was bought and paid for already after my brides maids getting involved and a mention of calling the police dept to get her to give me my dress they released my dress she said as it came in its original form, I immediately took my dress to another seamstress that turned the dress inside out and showed me where they had altered the dress lopsided and did a horrible botch job on the inside and with out me even putting on the dress identified right where they had sewed crooked causing the problem with it being to tight in the bust area of the dress, she took out the work they had done and had me put the dress on which now fit perfect and she altertered it perfectly to fit me in ONE DAY. The manner of the bridal shop and them not doing what they had charged for and then blaming me for their unprofessional alterations was a HORRIBLE thing to do to a bride three days before her wedding. I pulled my measurements out of my paper work and found that I had actually lost inches and when I pulled up the designers sight and went to their measurement area to check on size the size 12 that I had was more than big enough for me matter of fact my measurements would of fit in the size 10. I would not recommend dealing with this store to any one as it was the most horrible and upsetting moment I have ever had. Very unprofessional.

I wish I would have read these before I went through this horrible experiance very sad they feel ok about trying to ruin many girls speacial days and then blaming the bride for all the problems and I have all the proof in the world it was not me what a devistating exsperiance to be treated this way and there seems to be more sides of the story that all sound the same so the 2nd side must be more lies

Pros: NONE

Cons: LIERS, TAKE YOU FOR AS MUCH AS THEY CAN, RUDE

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I love this store. I got my wedding gown, bridesmaid dresses and tuxedos from here. Prices are the best, the owner and her employees are very nice, friendly and have always treated me with the upmost respect. I recommend this store to everyone.

5
★★★★★

I love this store. I got my wedding gown, bridesmaid dresses and tuxedos from here. Prices are the best, the owner and her employees are very nice, friendly and have always treated me with the upmost respect. I recommend this store to everyone.

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0 out of 3 people found this review helpful.

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Wow, I wish I would have researched this store before buying a dress there. I don't have enough time to write all of the horrible things that happened. It was by far the worst experience I've ever had buying a dress. I am a size 0-2. When I went dress shopping, I was looking to buy off the rack to save money. The owner, Nancy, told my husband and I that any dress up to sie 10 or 12 would work. I said that would be too large, but she said, "you're in luck, you've caught the owner and I am a wonderful seamstress and will give you a good deal." I ended up buying a size 8 dress. It was a very simple dress and only needed taken in a little. A simple alteration. When I went back to try on the dress, I couldn't even fit into it! They took it in 6 inches too much! Again, the owner fed me a bunch of lines and said they would fix it. I went back and it STILL wasn't right. The dress looked horrible. There were holes all along where the seams used to be and marks and stains on the gown that weren't there when I bought it. The new seams weren't even sewn straight and it created a large pucker all down the dress. Again, the owner fed me a bunch of bs and I left without my dress. I returned again, only to find that the dress was still screwed up. At this point, it was the night before I was leaving for the wedding. When I asked for a refund, the owner said, "We'll fix it when you get back." A lot of good that's going to do AFTER the wedding! The owner now has my dress (that they ruined) and my money. To add to the horrible experience, she insulted me, saying that it was my fault. She said my body is shaped weird and my back indents inward! I could not believe this woman! Stay Away! I truly hope brides out there read these reviews first!

0
★☆☆☆☆

Wow, I wish I would have researched this store before buying a dress there. I don't have enough time to write all of the horrible things that happened. It was by far the worst experience I've ever had buying a dress. I am a size 0-2. When I went dress shopping, I was looking to buy off the rack to save money. The owner, Nancy, told my husband and I that any dress up to sie 10 or 12 would work. I said that would be too large, but she said, "you're in luck, you've caught the owner and I am a wonderful seamstress and will give you a good deal." I ended up buying a size 8 dress. It was a very simple dress and only needed taken in a little. A simple alteration. When I went back to try on the dress, I couldn't even fit into it! They took it in 6 inches too much! Again, the owner fed me a bunch of lines and said they would fix it. I went back and it STILL wasn't right. The dress looked horrible. There were holes all along where the seams used to be and marks and stains on the gown that weren't there when I bought it. The new seams weren't even sewn straight and it created a large pucker all down the dress. Again, the owner fed me a bunch of bs and I left without my dress. I returned again, only to find that the dress was still screwed up. At this point, it was the night before I was leaving for the wedding. When I asked for a refund, the owner said, "We'll fix it when you get back." A lot of good that's going to do AFTER the wedding! The owner now has my dress (that they ruined) and my money. To add to the horrible experience, she insulted me, saying that it was my fault. She said my body is shaped weird and my back indents inward! I could not believe this woman! Stay Away! I truly hope brides out there read these reviews first!

Pros: NOTHING.

Cons: Horrible customer service, horrible alterations, rude owner

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Where do I begin? They took 6 months and a week to have in the dress I ordered, that came in the WRONG COLOR and 9 days before my wedding! They never returned a phone call to update me on the location of the dress during shipment. I made several face to face visits that resulted in terrible customer service. I had to go buy a new dress days before my wedding at another salon. Bridal World is refusing to give me my money back for a dress that was ordered WRONG! They also ordered some of my bridemaid dresses in the wrong size and insulted the girls. They have not taken responsiblity for any of their glaring errors, and have no sympathy for the fact that they almost ruined the wedding day. STAY AWAY!!!!

0
★☆☆☆☆

Where do I begin? They took 6 months and a week to have in the dress I ordered, that came in the WRONG COLOR and 9 days before my wedding! They never returned a phone call to update me on the location of the dress during shipment. I made several face to face visits that resulted in terrible customer service. I had to go buy a new dress days before my wedding at another salon. Bridal World is refusing to give me my money back for a dress that was ordered WRONG! They also ordered some of my bridemaid dresses in the wrong size and insulted the girls. They have not taken responsiblity for any of their glaring errors, and have no sympathy for the fact that they almost ruined the wedding day. STAY AWAY!!!!

Pros: cheap

Cons: wrong product,terrible customer service,lying employees

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I found a dress I liked here, but have been to more than 8 bridal fittings at this point, it's 8 days before my wedding and I still don't have a dress. I have never been around such rude and condescending people. I can't even describe how awful their customer service has been. The customer is not right in this store. Don't even walk in the door to this store. I'm paying more for them to fix THEIR mistakes than if I would have gone to a decent store in the first place. Not really the kind of stress a bride needs to be worried about with 8 days before the wedding day.

0
★☆☆☆☆

I found a dress I liked here, but have been to more than 8 bridal fittings at this point, it's 8 days before my wedding and I still don't have a dress. I have never been around such rude and condescending people. I can't even describe how awful their customer service has been. The customer is not right in this store. Don't even walk in the door to this store. I'm paying more for them to fix THEIR mistakes than if I would have gone to a decent store in the first place. Not really the kind of stress a bride needs to be worried about with 8 days before the wedding day.

Pros: Cheap

Cons: Awful Service, Lack of care for customer satisfaction

 

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