W-B Drug Co

★☆☆☆☆
  • 314 14th St

    Burlington, CO 80807

    Map & Directions
  • 719-346-8851

About W-B Drug Co

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Health & Medical

Health & Medical
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Retail Pharmacy

314 14th St Burlington, CO

1.0 4
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The only reason this place continues to exist is that the town has many elderly folks who cannot make the 60 mile round trip to the next nearest pharmacy. The staff is rude beyond explanation, the owners live elsewhere and obviously put no money back into their investment.

1
★☆☆☆☆

The only reason this place continues to exist is that the town has many elderly folks who cannot make the 60 mile round trip to the next nearest pharmacy. The staff is rude beyond explanation, the owners live elsewhere and obviously put no money back into their investment.

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HATE HATE HATE!!!!!! Ok well yesterday I went to this pharmacy to pick up a some eye drops my Dr. had prescribed me, but she had told me if my Insurance doesn't cover it to have them (WB DRUGS) call all her to switch it for a generic brand. No problem I thought..... Well I went into WB DRUGS after my appt and was told by a very nice young girl that the drops would be about $50 and wouldn't get them till the next day since they order it from Denver... Still no problem but I brought up the fact that I also needed to pick up another RX my Dr. had prescribed about a month ago and per my Dr.s orders didnt need to pick up the medication until I actually needed it.. The nice young girl at the pharmacy wasn't too sure what this medication was I guess and had to get something special for it or something so she said just call us before you come in tomorrow and we will make sure it's all here and ready for you. I pleasantly said thank you and left.... So Today I call before I go over and get an older lady on the phone and was told that the pills were cancelled because it is
NON-REFILLABLE! I told her I was confused since it is not a refill it is my first time picking it up... She flat out told me that I DIDN"T UNDERSTAND HER and she would repeat it for me again NON-REFILLABLE... I was shocked that she talked to me soooo rude and she told me to contact the Dr if I had questions... Nervously I asked her about the eye drops, if they had been exchanged for a cheaper brand? She rudely said they are $5... I was like ok great because the other was $50... No reply from her ..... Then just an ok and I said ok then just a dial tone... I then called my Dr. and was told yes they have many issues with the staff at WB Drugs and was also then told by everyone at work how much that place has gone to hell since the new owners took over... I will be picking up my RX today and will let them know how I feel and that I will not be returning !!!

1
★☆☆☆☆

HATE HATE HATE!!!!!! Ok well yesterday I went to this pharmacy to pick up a some eye drops my Dr. had prescribed me, but she had told me if my Insurance doesn't cover it to have them (WB DRUGS) call all her to switch it for a generic brand. No problem I thought..... Well I went into WB DRUGS after my appt and was told by a very nice young girl that the drops would be about $50 and wouldn't get them till the next day since they order it from Denver... Still no problem but I brought up the fact that I also needed to pick up another RX my Dr. had prescribed about a month ago and per my Dr.s orders didnt need to pick up the medication until I actually needed it.. The nice young girl at the pharmacy wasn't too sure what this medication was I guess and had to get something special for it or something so she said just call us before you come in tomorrow and we will make sure it's all here and ready for you. I pleasantly said thank you and left.... So Today I call before I go over and get an older lady on the phone and was told that the pills were cancelled because it is
NON-REFILLABLE! I told her I was confused since it is not a refill it is my first time picking it up... She flat out told me that I DIDN"T UNDERSTAND HER and she would repeat it for me again NON-REFILLABLE... I was shocked that she talked to me soooo rude and she told me to contact the Dr if I had questions... Nervously I asked her about the eye drops, if they had been exchanged for a cheaper brand? She rudely said they are $5... I was like ok great because the other was $50... No reply from her ..... Then just an ok and I said ok then just a dial tone... I then called my Dr. and was told yes they have many issues with the staff at WB Drugs and was also then told by everyone at work how much that place has gone to hell since the new owners took over... I will be picking up my RX today and will let them know how I feel and that I will not be returning !!!

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WB Drug is not a business I will willingly go to. The pharmacist and one of his helpers are very rude and unhelpful when you need something. The owners of the business live elsewhere and have pretty much run this business into the ground since they bought it. THey charged us for prescriptions we never had and then threatened us for not paying for them. I will gladly drive 30 miles to the other pharmacy to get decent service, and know I am getting the medicine I am supposed to get.

1
★☆☆☆☆

WB Drug is not a business I will willingly go to. The pharmacist and one of his helpers are very rude and unhelpful when you need something. The owners of the business live elsewhere and have pretty much run this business into the ground since they bought it. THey charged us for prescriptions we never had and then threatened us for not paying for them. I will gladly drive 30 miles to the other pharmacy to get decent service, and know I am getting the medicine I am supposed to get.

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I do not do business with these people at all. Some of the people in the pharmacy are very rude and make no effort to be helpful. Tried to charge me for medicine I had already paid for and charge me for medicine I never got.

1
★☆☆☆☆

I do not do business with these people at all. Some of the people in the pharmacy are very rude and make no effort to be helpful. Tried to charge me for medicine I had already paid for and charge me for medicine I never got.

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