Copy Copy

★★★☆☆
  • 401 North Ave

    Grand Junction, CO 81501

    Map & Directions
  • 970-255-1244

About Copy Copy

Hours
Sun: 12 p.m.-6:00 p.m.;Mon: 7:30 a.m.-9:00 p.m.;Tue: 7:30 a.m.-9:00 p.m.;Wed: 7:30 a.m.-9:00 p.m.;Thu: 7:30 a.m.-9:00 p.m.;Fri: 7:30 a.m.-9:00 p.m.;Sat: 9:00 a.m.-6:00 p.m.;

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2.5 2
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In preparation for my wedding, I created a program for our guests and took it down to Copy Copy to have the copies made. They were even going to be able to pull the document from a flash drive, which was a real life saver for me. I got it approved by the owner John for paper that had been purchased for us to be used for the color and black & white pages, unfortunately the first visit I made, I didn't have the right flash drive.

The next day, I sent my fiance to get the copies taken care of. He was told that there was no way they could use our paper for the color copies and that we would have be use their paper which ended up being more expensive. My fiance reluctantly agreed, even though he told them that the paper had been approved by the owner/manager John the day before.

When he picked up the documents, the font formatting was lost and we were missing the last page. The thing that frustrates me is that they took the time to take down my fiance's name and number and could not call to confirm the page count of the document? We had a four page document, why would we want copies of only pages 1-3? This meant another trip for my fiance down to the copy center to get the fourth page. Miraculously, the font formatting is present on this page. Isn't that interesting? I called to speak to a manger/owner and was hung up on twice. When I called back in, I was told he would be available Monday morning.

I called on Monday to voice my frustration and was not seeking out additional compensation. We made work what we were given. I advised John we ended up paying $20 more for our copies than originally quoted and also the difficulties we had with the actual process. I have had many good experiences previously.

John's answer was to give me the difference of the prices, which I appreciated but there was no empathy for our situation. When I requested some, he added that they had a gas leak yesterday and were unable to do business as usual. While I appreciate the compensation, I am annoyed that the solution to the problem was to just throw some money at it instead of even attempting to empathize. At the end of the conversation he said he did not know what else he could do or what else I wanted. I said that was all and thanked him and he hung up.

If I didn't have to give even one star, I wouldn't. Horrible experience and I will never be going there again. I'm also going to do what I can to discourage friends and family from doing business there as well.

1
★☆☆☆☆

In preparation for my wedding, I created a program for our guests and took it down to Copy Copy to have the copies made. They were even going to be able to pull the document from a flash drive, which was a real life saver for me. I got it approved by the owner John for paper that had been purchased for us to be used for the color and black & white pages, unfortunately the first visit I made, I didn't have the right flash drive.

The next day, I sent my fiance to get the copies taken care of. He was told that there was no way they could use our paper for the color copies and that we would have be use their paper which ended up being more expensive. My fiance reluctantly agreed, even though he told them that the paper had been approved by the owner/manager John the day before.

When he picked up the documents, the font formatting was lost and we were missing the last page. The thing that frustrates me is that they took the time to take down my fiance's name and number and could not call to confirm the page count of the document? We had a four page document, why would we want copies of only pages 1-3? This meant another trip for my fiance down to the copy center to get the fourth page. Miraculously, the font formatting is present on this page. Isn't that interesting? I called to speak to a manger/owner and was hung up on twice. When I called back in, I was told he would be available Monday morning.

I called on Monday to voice my frustration and was not seeking out additional compensation. We made work what we were given. I advised John we ended up paying $20 more for our copies than originally quoted and also the difficulties we had with the actual process. I have had many good experiences previously.

John's answer was to give me the difference of the prices, which I appreciated but there was no empathy for our situation. When I requested some, he added that they had a gas leak yesterday and were unable to do business as usual. While I appreciate the compensation, I am annoyed that the solution to the problem was to just throw some money at it instead of even attempting to empathize. At the end of the conversation he said he did not know what else he could do or what else I wanted. I said that was all and thanked him and he hung up.

If I didn't have to give even one star, I wouldn't. Horrible experience and I will never be going there again. I'm also going to do what I can to discourage friends and family from doing business there as well.

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.

This place is open all the time. They are a full service copy center. You can have books collated here, copies enlarged. They have several do it your self machines. They have saved my neck ,more than once when it came to meeting a deadline in the eleventh hour. The staff is very helpful and friendly.

4
★★★★☆

This place is open all the time. They are a full service copy center. You can have books collated here, copies enlarged. They have several do it your self machines. They have saved my neck ,more than once when it came to meeting a deadline in the eleventh hour. The staff is very helpful and friendly.

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Message from Copy Copy

With four stores serving Grand Junction, the Western Slope, and other areas of the Colorado Rockies, Copy Copy is your stop for copy, design and communication solutions. For high volume copies, you can trust that we will get the job done correctly. Since 1998, we have built a strong reputation reliable, accurate service for both business and personal needs. Most jobs are completed on a same day or overnight basis.

These tasks include:

  • Business cards
  • Architectural plans
  • Signage and banners
  • Laminating and posters
  • Cutting and binding
  • Passport and visa photos

    We are fully equipped to fulfill your needs. We have computers with internet connections, color laser printers and copy machines, as well as fax machines.

    Call Copy Copy today, and check out our location!

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