Roma Restaurant & Lounge

★★★★☆

About Roma Restaurant & Lounge

Hours
Mon. - Sun. 11am - 9pm

Food

Food
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that place is closed cuz it awful ! i just cleaned it the other day

3
★★★★★

that place is closed cuz it awful ! i just cleaned it the other day

.

Customer Service is AWFUL! Whether it's family Owned or under new management there's no excuse for this below par service... It's a business!

3
★★★★★

Customer Service is AWFUL! Whether it's family Owned or under new management there's no excuse for this below par service... It's a business!

.

Awful customer service. If it wasn't for their tasty food they would be shut down. Poor management. It takes about an hour for a server to get to you because there is only one working , also food takes another hour and a half. It's a shame

3
★★★★★

Awful customer service. If it wasn't for their tasty food they would be shut down. Poor management. It takes about an hour for a server to get to you because there is only one working , also food takes another hour and a half. It's a shame

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If you really want to eat something from there, because the food is good, do not eat in the restaurant - you will loose your appetite it is so dirty and discussing. The place is always full, so you know they make the money to replace

3
★★★★★

If you really want to eat something from there, because the food is good, do not eat in the restaurant - you will loose your appetite it is so dirty and discussing. The place is always full, so you know they make the money to replace

.

Wow, those previous reviews are not very nice, but it is what it is I guess. I've been there twice and our service was great so were the food. They always busy and it shows me that people like them, I will be back. I also found coupon for

3
★★★★★

Wow, those previous reviews are not very nice, but it is what it is I guess. I've been there twice and our service was great so were the food. They always busy and it shows me that people like them, I will be back. I also found coupon for

.

love the caroli's. specially when there is a coupon for half off. parking is a little tough, but it is worth it.

4
★★★★☆

love the caroli's. specially when there is a coupon for half off. parking is a little tough, but it is worth it.

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.

I have been going to Roma Restaurant for about a year now. Yes the service is poor but there are new ownership in place now. One of the owners are somewhat a clean profectionist. They have been working on geting the place in better condition and service then the previous owner. The service isn't the best because the waiters have more duties the normal coporations it's a family owned business keep that in mind. Yes the place looks poor condition but the waitstaff are friendly and respectfull. If you have worked in a restuarant before you should know it stressfull and hard work, Before you condem it try it for your self and see. If you have comments and suggestions tell a manager or write it down and have the waitris give it to a manager or owner.

2
★★★★☆

I have been going to Roma Restaurant for about a year now. Yes the service is poor but there are new ownership in place now. One of the owners are somewhat a clean profectionist. They have been working on geting the place in better condition and service then the previous owner. The service isn't the best because the waiters have more duties the normal coporations it's a family owned business keep that in mind. Yes the place looks poor condition but the waitstaff are friendly and respectfull. If you have worked in a restuarant before you should know it stressfull and hard work, Before you condem it try it for your self and see. If you have comments and suggestions tell a manager or write it down and have the waitris give it to a manager or owner.

Pros: Good Food

.

The best spaghetti and meatballs in Thornton! A hole in the wall joint with big flavor. Don't drive by - stop by and check it out. Such a great deal - prices are low and servings are big. Enjoy!

4
★★★★☆

The best spaghetti and meatballs in Thornton! A hole in the wall joint with big flavor. Don't drive by - stop by and check it out. Such a great deal - prices are low and servings are big. Enjoy!

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.

We went meet friends at this place to eat and have drinks. We waiting for 52 mins to get a table, another 30 for someone to notice we were there, another 42 mins for our food, which was a pizza. This is the last time we go here to eat.

0
★☆☆☆☆

We went meet friends at this place to eat and have drinks. We waiting for 52 mins to get a table, another 30 for someone to notice we were there, another 42 mins for our food, which was a pizza. This is the last time we go here to eat.

.

My family have been going to Romas for 30 years but never again we went in and waited 30 minutes for a table and another 20 before we were acknowledged by a waitress. 45 minutes later we asked about our food as our 5 yr old was having a meltdown and needed to eat we were told our food would be up in 12 minutes. we asked if our 5 yr old could get her spagetti and watch as tables around us were getting severved even though most had come in after us. 25 minutes later we asked to pay our drink tab and waited 30 minutes to get a manager to attend to us and allow us to pay our tab. I have NEVER had such poor service--- their food is great best to order early and pick-up late.

0
★☆☆☆☆

My family have been going to Romas for 30 years but never again we went in and waited 30 minutes for a table and another 20 before we were acknowledged by a waitress. 45 minutes later we asked about our food as our 5 yr old was having a meltdown and needed to eat we were told our food would be up in 12 minutes. we asked if our 5 yr old could get her spagetti and watch as tables around us were getting severved even though most had come in after us. 25 minutes later we asked to pay our drink tab and waited 30 minutes to get a manager to attend to us and allow us to pay our tab. I have NEVER had such poor service--- their food is great best to order early and pick-up late.

Pros: good food

Cons: service

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My husband and I ordered a to go pizza one night and got great service on the phone. The food was excellent. but a liitle pricey. Enjoy

2
★★★★★

My husband and I ordered a to go pizza one night and got great service on the phone. The food was excellent. but a liitle pricey. Enjoy

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I had a coupon for ROMA and decided to try it out. I went in with an open mind, but my first thought when I walked in was " this place is a dump'. The restuarant was very crowded for a Monday night, so I figured their food must be worthy. Once my girlfirend and I were seated, we immmeadiately noticed how dirty the place was. There was food all over the floor and on the walls near our booth. I didn't even want to know what the kitchen looked like. I began to wonder why this place was so popular. I soon discovered they have a special on Calzones, so apparently if the price is right people will eat anywhere! Our waitress looked like a meth-head and was very rude. She actually insulted me when I ordered water, inferring that I was cheap. Then it took over 45 minutes for a food to get to the table, which was a thin-crust pizza that should only take 15 minutes at most to cook. Then the most disturbing issue of the night, was when I went to the restroom! The mens restroom was absolutely disgusting and I am not even sure it was legal by sanitary standards. If a healthboard saw these restrooms the place would be shut down. It reaked of urine and looked liked they haven't been cleaned for 6 months. I have seen cleaner bathrooms at bars on 'dollar-beer night' at 2am in the morning! Worst of all, the employees and staff of the restaurant the makes and serves the food had to use these faciltiies. The moral of the story is stay away from this place! The food was medecore, the service was bad and the atmosphere was horrible.

0
★☆☆☆☆

I had a coupon for ROMA and decided to try it out. I went in with an open mind, but my first thought when I walked in was " this place is a dump'. The restuarant was very crowded for a Monday night, so I figured their food must be worthy. Once my girlfirend and I were seated, we immmeadiately noticed how dirty the place was. There was food all over the floor and on the walls near our booth. I didn't even want to know what the kitchen looked like. I began to wonder why this place was so popular. I soon discovered they have a special on Calzones, so apparently if the price is right people will eat anywhere! Our waitress looked like a meth-head and was very rude. She actually insulted me when I ordered water, inferring that I was cheap. Then it took over 45 minutes for a food to get to the table, which was a thin-crust pizza that should only take 15 minutes at most to cook. Then the most disturbing issue of the night, was when I went to the restroom! The mens restroom was absolutely disgusting and I am not even sure it was legal by sanitary standards. If a healthboard saw these restrooms the place would be shut down. It reaked of urine and looked liked they haven't been cleaned for 6 months. I have seen cleaner bathrooms at bars on 'dollar-beer night' at 2am in the morning! Worst of all, the employees and staff of the restaurant the makes and serves the food had to use these faciltiies. The moral of the story is stay away from this place! The food was medecore, the service was bad and the atmosphere was horrible.

Pros: none

Cons: read review

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They have great food for horrible service. If going to this restaurant you may want to consider calling ahead and placing your order before you arrive.

2
★★★★☆

They have great food for horrible service. If going to this restaurant you may want to consider calling ahead and placing your order before you arrive.

.

My wife and I decided to take 2 couples out to eat. I called Roma's and was told there was no waiting. I live 5 minutes from Roma's. I got there and had to wait 45 minutes for a table. After ordering food, I waited 45 minutes and asked our waitress when our food would be ready. The waitress goes to the kitchen and magically appears with our food. The pasta dishes were ice cold (the waitress said the chef just took them out of the oven, that's a lie I watched her and the chef). We left. The waitress never checked on us and wasn't too concerned that our food was substandard. My wife and I have lived in Thornton over 10 years and we will never go to Roma's again and will tell everyone we know not to go there either.

0
★☆☆☆☆

My wife and I decided to take 2 couples out to eat. I called Roma's and was told there was no waiting. I live 5 minutes from Roma's. I got there and had to wait 45 minutes for a table. After ordering food, I waited 45 minutes and asked our waitress when our food would be ready. The waitress goes to the kitchen and magically appears with our food. The pasta dishes were ice cold (the waitress said the chef just took them out of the oven, that's a lie I watched her and the chef). We left. The waitress never checked on us and wasn't too concerned that our food was substandard. My wife and I have lived in Thornton over 10 years and we will never go to Roma's again and will tell everyone we know not to go there either.

Pros: NONE

Cons: Bad Service, Pitful Waitstaff

Review Partner
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It's been a while since I have visited Romas, The Calzones were as tasty as I remembered however, the...

3
★★★★★

It's been a while since I have visited Romas, The Calzones were as tasty as I remembered however, the...

.

The corolis and pizzas have alway been good here. The service is up and down. I've had good luck most the...

2
★★★★☆

The corolis and pizzas have alway been good here. The service is up and down. I've had good luck most the...

.

This was by far the grossest place I have ever been to in my life! Even thinking about it makes me ill. When my husband and I arrived and the staff put us at a dirty table, I should have followed my instincts and left. Besides the filth

1
★★☆☆☆

This was by far the grossest place I have ever been to in my life! Even thinking about it makes me ill. When my husband and I arrived and the staff put us at a dirty table, I should have followed my instincts and left. Besides the filth

 

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