UPS Store

★★☆☆☆
  • 303 S Broadway 200 STE 200

    Denver, CO 80209

    Map & Directions
  • 303-722-4404

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Terrible customer service Dropped off packages there a couple of times, doesn't even know how to say thank you. They make you feel like you owed them a living or something. no smile.. service is slow.

1
★☆☆☆☆

Terrible customer service Dropped off packages there a couple of times, doesn't even know how to say thank you. They make you feel like you owed them a living or something. no smile.. service is slow.

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Although this store locations display all of the UPS branding, they are franchises that are NOT supported by the UPS corporation! This may seem hard to believe, but I found out the hard way once UPS tried to blame ME for "faulty packaging" Anyway, not only did UPS not apologize, but to add insult to injury, the corporate office told me that they're not responsible for paying the insurance I had bought and that I needed to take the matter up with the individual store owner and Mail Boxes Etc., the owner of the store franchise "Hari" has done nothing except tell me he can only work with UPS as a corporation to get refunded. Hummmm sounds like a good way to avoid being responsible for his services. Great front Hari thx for nothing!!

1
★☆☆☆☆

Although this store locations display all of the UPS branding, they are franchises that are NOT supported by the UPS corporation! This may seem hard to believe, but I found out the hard way once UPS tried to blame ME for "faulty packaging" Anyway, not only did UPS not apologize, but to add insult to injury, the corporate office told me that they're not responsible for paying the insurance I had bought and that I needed to take the matter up with the individual store owner and Mail Boxes Etc., the owner of the store franchise "Hari" has done nothing except tell me he can only work with UPS as a corporation to get refunded. Hummmm sounds like a good way to avoid being responsible for his services. Great front Hari thx for nothing!!

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Boo! These people are rude. There is no reason to not acknowledge a person when they are standing at your counter quietly waiting to be helped. Their customer service on the phone isn't any better. The guys at US Postal Service down the street are much more helpful and nice

1
★☆☆☆☆

Boo! These people are rude. There is no reason to not acknowledge a person when they are standing at your counter quietly waiting to be helped. Their customer service on the phone isn't any better. The guys at US Postal Service down the street are much more helpful and nice

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I should have checked the net prior to using this store to pack and ship Grandma's china. Chris R must be related to the owner HARI...this man is the RUDDEST individual I have ever spoke with, and after checking them out I see I am not alone. I sit here in disbelief that he is allowed to use the UPS name. I told them I wanted the pack and ship guarantee, they gave me basic UPS insurance which does not cover when it is the packing that actually damaged the items. Sorry, I am not familiar with UPS forms, I saw the insurance box checked and paid additional for it, so I truely thought I was covered. Is that not considered BAIT and SWITCH...I will be contacting the Attorney Generals office to find out just how legal it is to tell someone they are getting pack and ship guarantee and then charging them for something different. Even the on duty manager of the store I spoke with several times could not believe Hari (the owner) was trying to push my claim off onto UPS when it was clearly destroyed due to the packing. I hope she remains honest when the Attorney Generals office contacts them. My sister will never forgive me...and people like Hari should take course in customer service and proper business practices.

1
★☆☆☆☆

I should have checked the net prior to using this store to pack and ship Grandma's china. Chris R must be related to the owner HARI...this man is the RUDDEST individual I have ever spoke with, and after checking them out I see I am not alone. I sit here in disbelief that he is allowed to use the UPS name. I told them I wanted the pack and ship guarantee, they gave me basic UPS insurance which does not cover when it is the packing that actually damaged the items. Sorry, I am not familiar with UPS forms, I saw the insurance box checked and paid additional for it, so I truely thought I was covered. Is that not considered BAIT and SWITCH...I will be contacting the Attorney Generals office to find out just how legal it is to tell someone they are getting pack and ship guarantee and then charging them for something different. Even the on duty manager of the store I spoke with several times could not believe Hari (the owner) was trying to push my claim off onto UPS when it was clearly destroyed due to the packing. I hope she remains honest when the Attorney Generals office contacts them. My sister will never forgive me...and people like Hari should take course in customer service and proper business practices.

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This UPS store is an excellent and reliable store. I have visited this store off Broadway and Alameda many times in the last several months and I always feel comfortable when I'm there and Satisfied when I leave. The owner, Hari, is a caring, loving man who seems to really apreciate his customers. I feel very important to him and to the employees that work there. The employees are fun and energetic and their professional services are fast and reliable.

5
★★★★★

This UPS store is an excellent and reliable store. I have visited this store off Broadway and Alameda many times in the last several months and I always feel comfortable when I'm there and Satisfied when I leave. The owner, Hari, is a caring, loving man who seems to really apreciate his customers. I feel very important to him and to the employees that work there. The employees are fun and energetic and their professional services are fast and reliable.

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This is a UPS business offering packing and shipping. I called to make sure they could properly pack and ship 2 autographed bottles of wine. They assured me they could. They were packed and shipped at the Broadway & Alameda location. Arrived in California with the autographs almost completely wiped off. They wrapped the bottles in paper wrap, covering and ultimately smudging off the autographs. The owner/manager, Hari will do nothing but refer me to UPS, when it is his employee (one trained by him) that packed this box. UPS tells me they are not even allowed to transport wine, so why did this company except and pack it for shipment. I also found out this business has a "F" rating with the BBB. If you care about your goods, if they are valuable, please find another place to pack and ship. There is a good one on Colorado Blvd and Exposition. This guy is a SCHISTER!!

1
★☆☆☆☆

This is a UPS business offering packing and shipping. I called to make sure they could properly pack and ship 2 autographed bottles of wine. They assured me they could. They were packed and shipped at the Broadway & Alameda location. Arrived in California with the autographs almost completely wiped off. They wrapped the bottles in paper wrap, covering and ultimately smudging off the autographs. The owner/manager, Hari will do nothing but refer me to UPS, when it is his employee (one trained by him) that packed this box. UPS tells me they are not even allowed to transport wine, so why did this company except and pack it for shipment. I also found out this business has a "F" rating with the BBB. If you care about your goods, if they are valuable, please find another place to pack and ship. There is a good one on Colorado Blvd and Exposition. This guy is a SCHISTER!!

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Message from UPS Store

The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, with convenient and value-added business services. -- mailboxes, packaging, copies, shipping, printing, notary public, digital printing, moving boxes, packing, overnight shipping

More about UPS Store

overnight shipping, printing, digital printing, mailboxes, packaging, copies, packing, shipping, notary public, moving boxes

 

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