Don Bates Insurance

★☆☆☆☆
  • 2407 W Colorado Ave

    Colorado Springs, CO 80904

    Map & Directions
  • 719-473-6262

Insurance

Insurance
More choices in Colorado Springs:
Resultset_next

Aflac

1420 N Academy Blvd Colorado Springs, CO

Resultset_next

Aflac

4175 Westmeadow Dr Colorado Springs, CO

1.0 1
Hi! Sign in to let us know how Don Bates Insurance was?
Write a Review
.

Don Bates Insurance at 2407 W Colorado in Colorado Springs is the worst. They underwrite for Hartford Insurance. Don Bates offers the worst people and the worst service I have even seen. They care more about their business relationships then their client relationships. Here are my first hand experiences: After some home damage I called to get SERVPRO out to clean up after the initial cleanup I preformed due to their inability to simply tell me when they were able to make it out to my home. Still I had only spoken to Angie, the assigned Hartford/Don Bates Insurance agent, once for over three weeks she refused to call me back or answer my e-mails. I was frustrated that there was no one on the other end helping me get my home back in order. I got so feed-up with the lack of communication I asked for Angie to be removed from my claim. I was then assigned Larry Doby. This clown was not much better and kept putting me off due to family problems and his children??s soccer games. I had to take time off from my work (which they will not reimburse me for) to meet on his schedule so I would not interrupt his family time, my family time had no consideration it appears. The date of the claim is in Jan 2011, I write this mid Aug 2011. I still have outstanding claims and they refuse to call me and settle. Items that were removed from my home were returned damaged, lost, or stolen and I still have not seen the reimbursement for this. Don Bates, Hartford, Angie and Larry D are not an insurance company I will do business with in the future. They are deceptive, lazy and could care less about their customers. I recommend you avoid Don Bates Insurance.

1
★☆☆☆☆

Don Bates Insurance at 2407 W Colorado in Colorado Springs is the worst. They underwrite for Hartford Insurance. Don Bates offers the worst people and the worst service I have even seen. They care more about their business relationships then their client relationships. Here are my first hand experiences: After some home damage I called to get SERVPRO out to clean up after the initial cleanup I preformed due to their inability to simply tell me when they were able to make it out to my home. Still I had only spoken to Angie, the assigned Hartford/Don Bates Insurance agent, once for over three weeks she refused to call me back or answer my e-mails. I was frustrated that there was no one on the other end helping me get my home back in order. I got so feed-up with the lack of communication I asked for Angie to be removed from my claim. I was then assigned Larry Doby. This clown was not much better and kept putting me off due to family problems and his children??s soccer games. I had to take time off from my work (which they will not reimburse me for) to meet on his schedule so I would not interrupt his family time, my family time had no consideration it appears. The date of the claim is in Jan 2011, I write this mid Aug 2011. I still have outstanding claims and they refuse to call me and settle. Items that were removed from my home were returned damaged, lost, or stolen and I still have not seen the reimbursement for this. Don Bates, Hartford, Angie and Larry D are not an insurance company I will do business with in the future. They are deceptive, lazy and could care less about their customers. I recommend you avoid Don Bates Insurance.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Don Bates Insurance, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review