After a horrible, horrible experience at The Furniture Room, I cancelled most of my order with them and re-ordered three chairs and an ottoman from Room & Board. I have shopped at Room & Board for years but probably under appreciated them until now. It was so easy. I knew what items I wanted before I went to the store but definitely needed a designer to help me with fabric selection. I found the employees helpful and knowledgeable plus, follow-up was exceptional. They didn?t get my business and then forget about me. The custom ordered items arrived within five weeks. As a comparison, I ordered a sofa, a cocktail table and an end table from The Furniture Room in October and it is now March and I have just been informed it may be another six weeks before I receive anything. If you are skeptical of Room and Board?s prices because they are located in Cherry Creek, don?t be. There are many fabulous pieces at Room and Board that are affordable, meaning way below the usual astronomical Cherry Creek prices.
Pros: Prices, selection, employees, delivery time and free parking in Cherry Creek
Cons: I haven't experienced any