Williams Body & Paint

★★★★☆

Customers First, Quality Guaranteed.

  • 6210 Lake Shore Ct

    Colorado Springs, CO 80915

    Map & Directions
  • 719-638-4849

About Williams Body & Paint

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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Worst body shop ever!!!!!!!! I am currently waiting for an insurance investigator from USAA to come look at the job they did on my Jeep. They told me it would be a 5 day job and it has went on for a month. It was a simple repair where

3
★★★★★

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Worst body shop ever!!!!!!!! I am currently waiting for an insurance investigator from USAA to come look at the job they did on my Jeep. They told me it would be a 5 day job and it has went on for a month. It was a simple repair where

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I am a USAA insured customer and this body shop was the closest on their referred list. The estimate said it was going to take five days and it ended up taking four weeks. The shop never called to give me an update. I started calling them after the first week and I kept receiving the "it should be done in 2-3 days excuse" for the next few weeks. I called them every 2-3 days for the next three weeks. I asked if I could slightly be compensated for the extended loss of use of my vehicle, for my wife having to get rides from people, dropping me off at work, and just for all the other inconveniences that resulted from their unprofessionalism. I am an extremely patient individual, yet this company's excuses caused a significant amount of frustration and stress for my family. Beware, I wouldn't suggest them to anyone. I will be filing a formal complaint through BBB, the state attorney, and on base.

1
★☆☆☆☆

I am a USAA insured customer and this body shop was the closest on their referred list. The estimate said it was going to take five days and it ended up taking four weeks. The shop never called to give me an update. I started calling them after the first week and I kept receiving the "it should be done in 2-3 days excuse" for the next few weeks. I called them every 2-3 days for the next three weeks. I asked if I could slightly be compensated for the extended loss of use of my vehicle, for my wife having to get rides from people, dropping me off at work, and just for all the other inconveniences that resulted from their unprofessionalism. I am an extremely patient individual, yet this company's excuses caused a significant amount of frustration and stress for my family. Beware, I wouldn't suggest them to anyone. I will be filing a formal complaint through BBB, the state attorney, and on base.

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I agree with Claudio. I had work done 3 times. As personel changed each was not quite as good but all better than average. Someone hit my car parked. They said they would take care of everything including insurance arrangements and I

3
★★★★★

I agree with Claudio. I had work done 3 times. As personel changed each was not quite as good but all better than average. Someone hit my car parked. They said they would take care of everything including insurance arrangements and I

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Customer service was GREAT when Chris and Mike where there,now with this new snobby manager...NOT A CHANCE! Rude as can be, didn't want to put a estimate on paper and because i kept asking why not...he told me i insulted him by not trusting him and refused to do the labor. Something to think about people! To bad, since Gerome the owner is a great guy!

0
★☆☆☆☆

Customer service was GREAT when Chris and Mike where there,now with this new snobby manager...NOT A CHANCE! Rude as can be, didn't want to put a estimate on paper and because i kept asking why not...he told me i insulted him by not trusting him and refused to do the labor. Something to think about people! To bad, since Gerome the owner is a great guy!

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Great Customer Service and the best labor prices around!

2
★★★★★

Great Customer Service and the best labor prices around!

Pros: customer service

 

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