Perry's Shoe Shop INC

★★★☆☆
  • 1711 15th St

    Boulder, CO 80302

    Map & Directions
  • 303-443-4580

About Perry's Shoe Shop INC

Hours
Mon. - Thu. 9am - 6:30pm;Fri. 9am - 5:30pm;Sat. 10am - 3pm;Sun. CLOSED

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I cannot caution you enough from taking your beloved shoes to this horrible shop. Before I even left my shoes there, another customer was picking up a pair of boots that she had left for repair. They were knee-high leather boots, that had some repairs to the shaft done. While checking their work, she noticed that she could not zip one of her boots. She tried gently sliding it down and back up, then tugging more forcefully. Still, she could not zip it whatsoever. When she questioned them about the completely unwearable boot, they claimed it "would loosen up with wear" and encouraged her to take the damaged boot home. I should have known better then and there, but I left my pair of Fluevogs to have the heel liner repaired.

Not only does it now look horrible and fits differently, but they lifted the sole out and did not glue it back down, rather they left it hanging there, bent and flopping inside the shoe. When I noticed that, I asked the gentleman to glue it for me. He admonished me and told me that it was not necessary, but he "supposed" he'd do it, then splotched some glue on and handed it back to me immediately. When I got home, I put on the boots, only to feel a sharp object poking against the ball of my foot. Turns out, a rusty tack was left inside under the sole. When I called them about the repair and offered to send pictures of the tack sticking out, they insisted that I drive back and bring the boot to prove it. When I made the trip back in, he accused me of putting the tack there myself. I told him I didn't even want it removed or fixed, I just wanted my money back so that I could take my business elsewhere. After him repeatedly accusing me more of damaging my own $500 pair of boots and risking harm to my own foot, he finally gave me my money back. Tack aside, there was much glue splashed on the inside heel that stained the boot, extraneous glue staining the laces, and the heel liner is not replaced as he said it would be. Instead, he /glued/ an extra piece over the hole and ran a few stitches down the middle, so that the edges do not lay flush and it bunches up the rest of the liner.

Damaging my most loved pair of boots is one thing, but to also be treated so horribly when just asking for my money back is entirely another. I am now taking the same pair of boots to a more reputable cobbler to fix what this one did to them. Please beware.

1
★☆☆☆☆

I cannot caution you enough from taking your beloved shoes to this horrible shop. Before I even left my shoes there, another customer was picking up a pair of boots that she had left for repair. They were knee-high leather boots, that had some repairs to the shaft done. While checking their work, she noticed that she could not zip one of her boots. She tried gently sliding it down and back up, then tugging more forcefully. Still, she could not zip it whatsoever. When she questioned them about the completely unwearable boot, they claimed it "would loosen up with wear" and encouraged her to take the damaged boot home. I should have known better then and there, but I left my pair of Fluevogs to have the heel liner repaired.

Not only does it now look horrible and fits differently, but they lifted the sole out and did not glue it back down, rather they left it hanging there, bent and flopping inside the shoe. When I noticed that, I asked the gentleman to glue it for me. He admonished me and told me that it was not necessary, but he "supposed" he'd do it, then splotched some glue on and handed it back to me immediately. When I got home, I put on the boots, only to feel a sharp object poking against the ball of my foot. Turns out, a rusty tack was left inside under the sole. When I called them about the repair and offered to send pictures of the tack sticking out, they insisted that I drive back and bring the boot to prove it. When I made the trip back in, he accused me of putting the tack there myself. I told him I didn't even want it removed or fixed, I just wanted my money back so that I could take my business elsewhere. After him repeatedly accusing me more of damaging my own $500 pair of boots and risking harm to my own foot, he finally gave me my money back. Tack aside, there was much glue splashed on the inside heel that stained the boot, extraneous glue staining the laces, and the heel liner is not replaced as he said it would be. Instead, he /glued/ an extra piece over the hole and ran a few stitches down the middle, so that the edges do not lay flush and it bunches up the rest of the liner.

Damaging my most loved pair of boots is one thing, but to also be treated so horribly when just asking for my money back is entirely another. I am now taking the same pair of boots to a more reputable cobbler to fix what this one did to them. Please beware.

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I cannot caution you enough from taking your beloved shoes to this horrible shop. Before I even left my shoes there, another customer was picking up a pair of boots that she had left for repair. They were knee-high leather boots, that had

3
★★★★★

I cannot caution you enough from taking your beloved shoes to this horrible shop. Before I even left my shoes there, another customer was picking up a pair of boots that she had left for repair. They were knee-high leather boots, that had

.

I contacted this locksmith based on a recommendation and the reviews thinking, "oh good a reliable business." Boy was I wrong. They never showed up for the appointment......THREE TIMES!!! The first time it appeared an honest mistake about what Monday the appointment was for but then they never showed up for the two re-schedules either. They completely wasted everyone's time.

1
★☆☆☆☆

I contacted this locksmith based on a recommendation and the reviews thinking, "oh good a reliable business." Boy was I wrong. They never showed up for the appointment......THREE TIMES!!! The first time it appeared an honest mistake about what Monday the appointment was for but then they never showed up for the two re-schedules either. They completely wasted everyone's time.

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I don??t know what this guys deal is....but leaving reviews for yourself is just lame mate. Get someone else to do it. At least they can cover their tracks. This cant open any safes....accept sentry safes lol. He will also charge you an arm and a leg to do so

1
★☆☆☆☆

I don??t know what this guys deal is....but leaving reviews for yourself is just lame mate. Get someone else to do it. At least they can cover their tracks. This cant open any safes....accept sentry safes lol. He will also charge you an arm and a leg to do so

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This is a wonderful family owned business that has been serving Boulder for 80 years. Their new location not only offers the same high quality craftsmanship that they have always been known for but it has a nice retail space where they sell a variety of high quality products from smart wool socks to Frye boots. They have always treated me fairly and I have always been very happy with the quality of work they have given the variety of shoes and other items I have brought to them for repair.

5
★★★★★

This is a wonderful family owned business that has been serving Boulder for 80 years. Their new location not only offers the same high quality craftsmanship that they have always been known for but it has a nice retail space where they sell a variety of high quality products from smart wool socks to Frye boots. They have always treated me fairly and I have always been very happy with the quality of work they have given the variety of shoes and other items I have brought to them for repair.

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Perry's does sell some types of shoes but what they really are known for in the community is their quality repair. Even Pedestrian Shops uses Perry's for their customer service.

5
★★★★★

Perry's does sell some types of shoes but what they really are known for in the community is their quality repair. Even Pedestrian Shops uses Perry's for their customer service.

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